Enabling auto saving chats Follow

Overview

Enabling Auto saving chats allows meeting hosts and webinar hosts/panelists to automatically save their in-meeting and in-webinar chats on their computer so they don't need to manually save the text of the chat after the meeting or webinar starts.

Note: In-meeting/webinar chats will not be saved if you start your meeting or webinar from the Zoom mobile app.

This article covers:

Prerequisites

  • Zoom account.
  • Free and above license
  • Start the meeting from the Zoom desktop client

Enabling Auto saving chats

Account

Enabling this feature at the account level, will be applied to all members of the account. This can be changed by the owner or admins with the privileges to edit account settings. Settings that had been previously changed for groups or users will be kept as is.

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Account Management then Account Settings.
  3. Click on the Meeting tab.
  4. To enable Auto saving chats, click the toggle. In the Enable "Auto saving chats" pop-up window, click Enable.
  5. (Optional) If you want to make this setting mandatory for all members of the entire account, click the lock icon (make sure the Chat feature is enabled and locked), and in the Lock "Auto saving chats" pop-up window, click Lock.

Group

Enabling this feature at the group level, will be applied to all members of the group. This can be changed by the owner or admins with the privileges to edit group settings. Settings that had been previously changed for groups members will be kept as is.

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click User Management then Group Management.
  3. Click on the desired group.
  4. Click on the Meeting tab.
  5. To enable Auto saving chats, click the toggle. In the Enable "Auto saving chats" pop-up window, click Enable.
  6. (Optional) If you want to make this setting mandatory for the group, click the lock icon (make sure the Chat feature is enabled and locked), and in the Lock "Auto saving chats" pop-up window, click Lock.

User

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Settings.
  3. Click on the Meeting tab.
  4. To enable Auto saving chats, click the toggle. 
    Note: If this feature is disabled and greyed out, contact your account administrator. 

Accessing your automatically saved in-meeting chats

You can follow these instructions for the location of your in-meeting chats saved on your computer.