Enabling classic whiteboard

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Enabling classic whiteboard allows the host and participants to share whiteboard during a meeting. 

Note: Information on the new Zoom Whiteboard can be found here

This article covers:

Prerequisites for enabling classic whiteboard

  • Account owner or admin privileges

How to enable classic whiteboard

If the Screen sharing setting is disabled, the Whiteboard (Classic) setting will be automatically disabled and cannot be changed.

Account

To enable Whiteboard for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Basic), click the Whiteboard (Classic) toggle to enable it.
  5. If a verification dialog appears, click Enable to verify the change.
  6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.

Group

Note: If you signed up for a new Zoom account after August 21, 2021; or the New Admin Experience is enabled on your account, the Group Management page has been renamed to Groups.

To enable Whiteboard for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Group Management.
  3. Click the applicable group name from the list.
  4. Click the Meeting tab.
  5. Under In Meeting (Basic), click the Whiteboard (Classic) toggle to enable it.
  6. If a verification dialog appears, click Enable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.

User

To enable Whiteboard for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Basic), click the Whiteboard (Classic) toggle to enable it.
  5. If a verification dialog appears, click Enable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level and needs to be changed at that level.

 

 

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