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Enabling Whiteboard Follow

Overview

Enabling Whiteboard allows the host and participants to share whiteboard during a meeting. 

This article covers:

Prerequisites

  • Account owner or admin privileges

Enabling Whiteboard

If the Screen sharing setting is disabled, the Whiteboard setting will be automatically disabled and cannot be changed.

Account

To enable Whiteboard for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Basic), click the Whiteboard toggle to enable it.
  5. If a verification dialog appears, click Enable to verify the change.
  6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.

Group

Note: If you signed up for a new Zoom account after August 21, 2021; or the New Admin Experience is enabled on your account, the Group Management page has been renamed to Groups.

To enable Whiteboard for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Group Management.
  3. Click the applicable group name from the list.
  4. Click the Meeting tab.
  5. Under In Meeting (Basic), click the Whiteboard toggle to enable it.
  6. If a verification dialog appears, click Enable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.

User

To enable Whiteboard for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Basic), click the Whiteboard toggle to enable it.
  5. If a verification dialog appears, click Enable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level and needs to be changed at that level.

 

 

 

 

 

 

 

 

 

Account

Enabling this feature at the account level, will be applied to all members of the account. This can be changed by the owner or admins with the privileges to edit account settings. Settings that had been previously changed for groups or users will be kept as is.

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Account Management then Account Settings.
  3. Click on the Meeting tab.
  4. To Enable Whiteboard, click the toggle. In the Enable "Whiteboard" pop-up window, click Enable.
  5. (Optional) If you want to make this setting mandatory for all members of the entire account, click the lock icon (make sure Screen sharing is enabled and locked). In the Lock "Whiteboard" pop-up window, click Lock.

Group

Enabling this feature at the group level, will be applied to all members of the group. This can be changed by the owner or admins with the privileges to edit group settings. Settings that had been previously changed for groups members will be kept as is.

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click User Management then Group Management.
  3. Click on the desired group.
  4. Click on the Meeting tab.
  5. To Enable Whiteboard, click the toggle. In the Enable "Whiteboard" pop-up window, click Enable.
  6. (Optional) If you want to make this setting mandatory for the group, click the lock icon (make sure Screen sharing is enabled and locked). In the Lock "Whiteboard" pop-up window, click Lock.

User

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Settings.
  3. Click on the Meeting tab.
  4. To Enable Whiteboard, click the toggle. 
    Note: If this feature is disabled and greyed out, contact your account administrator.