Customizing meeting email templates

Last Updated:

With meeting branding, you can customize the email templates for meeting invites, registration, cancellation, and more under the Email tab under the Branding section of your profile. If necessary, the meeting email templates can be customized for a specific group of users.

This article covers:

Prerequisites

  • Business, Education, or Enterprise account
  • Approved Vanity URL
  • Account owner or admin privileges
  • HTML, CSS, and FreeMarker Format knowledge

How to customize meeting email templates for all users

Only Meeting Invite Email and Meeting Schedule Email templates can be set within the account settings, other meeting email templates can be configured under the Emails tab of the Branding section of your account.

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under Invitation Email Branding, click Edit next to the template you want to edit:
    • Meeting Invite Email- The email that can be copied and used by hosts to invite participants to a meeting that is in progress.
    • Meeting Schedule Email- The email that can be copied by hosts and used to invite participants, after scheduling a meeting. The HTML version of this email is utilized by the Outlook plugin and add-in.
  5. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.

How to customize meeting email templates for a group

Note: If you signed up for a new Zoom account after August 21, 2021; or the New Admin Experience is enabled on your account, the Group Management page has been renamed to Groups.

Only Meeting Invite Email and Meeting Schedule Email templates can be set at the group level. Other meeting email templates can be configured under the Emails tab of the Branding section of your account.

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings
  2. In the navigation menu, click User Management then Group Management.
  3. Click the applicable group name from the list.
  4. Click the Meeting tab.
  5. Under Invitation Email Branding, click Edit next to the template you want to edit:
    • Meeting Invite Email- The email that can be copied and used by hosts to invite participants to a meeting that is in progress.
    • Meeting Schedule Email- The email that can be copied by hosts and used to invite participants, after scheduling a meeting. The HTML version of this email is utilized by the Outlook plugin and add-in.
  6. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.

Zoom Community

Join the 83K+ other members in the Zoom Community! Login with your Zoom account credentials and start collaborating.