Enabling webinar surveys

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Enabling Webinar Survey allows the host to present surveys to attendees once  Zoom Webinars have ended. In addition to Zoom's native webinar survey feature, you can instead redirect attendees to a third-party survey service, such as Google Forms or Survey Monkey.

You can also enable surveys to send to participants after Zoom meetings. Learn more about enabling meeting surveys.

This article covers:

Prerequisites for enabling webinar surveys

  • Pro, Business, Education, or Enterprise account
  • A Licensed user with the Zoom Webinars add-on (500, 1000, 3000, 5000, 10000, or 50000)
  • Account owner or admin access

How to enable webinar surveys

Account

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Basic), click the Webinar Survey toggle to enable or disable it.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
  6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.
  7. (Optional) Select or deselect the Allow host to use a 3rd-party survey link check box to enable or disable the use of third-party survey links for meetings at the account level. Click Save to confirm your changes.

Group

Note: If you signed up for a new Zoom account after August 21, 2021; or the New Admin Experience is enabled on your account, the Group Management page has been renamed to Groups.

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click User Management then Group Management.
  3. Click the applicable group name from the list.
  4. Click on the Meeting tab.
  5. Under In Meeting (Basic), click the Webinar Survey toggle to enable or disable it.
  6. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Settings.
  3. Click on the Meeting tab.
  4. Under In Meeting (Basic), click the Webinar Survey toggle to enable or disable it.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.

How to use webinar surveys

Learn more about how to use webinar survey.

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