At Zoom, we are hard at work to provide you with the best 24x7 global support experience during this pandemic. As part of this ongoing commitment, please review our updated Support Guidelines.

How do I obtain VDI plugin information using WMI? Follow


Windows Management Instrumentation (WMI) is a system for managing data and operations. Organizations that would like to gather information about the VDI plugins being run by their users can do so with WMI. 

This article covers:


  • Access to Windows Management Instrumentation
  • Virtual Desktop Infrastructure implemented for the organization
  • client version req

Enabling WMI for VDI

Enable WMI by changing the value description below in the client registry settings for VDI

Key: SOFTWARE\Policies\Zoom\Zoom Meetings\VDI
Value: EnableWMIProvider
Value Type: DWORD
Value Description: Specify a value of one (1) to enable the in-process WMI provider for the VDI client. Specify a value of zero (0) or not available to disable the provider.

Gathering data with WMI

Use powershell WMI to query and collect the following data. 
Example query: Get-WMIObject -N "root/zoom/vdi" -class PluginInfo

  • Plugin Information (PluginInfo)
  • InstalledVersion - This is the version of the connected thin client.
  • IsConnectionOptimized - 1 or 0 depending on whether the connection to VDI client is currently optimized (offloading). A value of 1 means yes, 0 means no. 
  • IsPluginDetected - 1 or 0 based on whether the installed plugin was detected on a user’s machine. A value of 1 means yes, 0 means no. 
  • PlatformType - Windows, MacOS, or Linux
  • SessionId - This is the Windows logon session ID and can be associated with a logon user name by an administrator.