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Zoom Support Maintenance: 9/18/2021

Date and time: 9/18/2021 at 1PM PST for 10 hrs 30 min

We will be performing routine maintenance for Zoom Support. During this time, users may experience system delays or longer than expected wait times when contacting Zoom Support via phone, chat or web submission. All other request methods, based on your plan, will be available during this time. Please refer to https://support.zoom.us/hc/articles/201362003 for available contact options.

Affected components: Zoom Support Center

Enabling Only show default email when sending email invites Follow

Account owners and admins can choose if they want participants to only use their default email program when using email to invite participants to a meeting. Enabling this setting will remove the Gmail and Yahoo Mail options and prompt you to use your default email application. This setting allows participants to manually configure their default email provider or add an account through an advanced setup.

Prerequisites for only showing default email when sending email invites

  • Account owner or admin privileges

How to enable or disable Only show default email when sending email invites

Account

To enable or disable Only show default email when sending email invites for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation panel, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Advanced), click the Only show default email when sending email invites toggle to enable or disable it.
  5. If a verification dialog box displays, click Enable or Disable to verify the change.
  6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon unlocked-button.png, and then click Lock to confirm the setting.

Group

To enable or disable Only show default email when sending email invites for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation panel, click User Management then Group Management.
  3. Click the applicable group name from the list.
  4. Click the Meeting tab.
  5. Under In Meeting (Advanced), click the Only show default email when sending email invites toggle to enable or disable it.
  6. If a verification dialog box displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon unlocked-button.png, and then click Lock to confirm the setting.

User

To enable or disable Only show default email when sending email invites for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Advanced), click the Only show default email when sending email invites toggle to enable or disable it.
  5. If a verification dialog box displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.