Creating a Zoom Events conference

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Use the conference format to utilize meetings and webinars to run a multi-day event that contains multiple tracks and multiple sessions. You'll also be able to run streaming previews of each session, as well as concurrent sessions with dedicated chats. Attendees will also have access to an enhanced lobby, sponsor networking, and booths.

Use cases for the conference format include but are not limited to:

  • Convention-center style events
  • Trade shows
  • Large conferences
  • Global trainings

This article covers:

Prerequisites for creating a Zoom Events conference

  • Zoom desktop client
    • Windows: 5.7.6 or higher
    • macOS: 5.7.6 or higher
  • Zoom mobile client
    • iOS: 5.7.6 or higher
    • Android: 5.7.6 or higher
  • Pro, Business, Enterprise, or Education account
  • Stripe or PayPal Business account is required to create paid events
  • Zoom Events license

Notes:

  • There is a dependency with Windows' Webview package for Windows platform; while version 5.7.6 does support Zoom Events, it may cause a blank lobby experience for hosts.
  • For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to create a conference

  1. Sign in to Zoom Events.
  2. In the top-right corner, click Create.
  3. Click Conference.
  4. Read the pop-up message, then click Got It.
    Note: You will only see this message when you create a conference for the first time. You will see another pop-up message after clicking Got It; read the message and click Got it.
  5. Enter the required information for each section of the process to create a conference.
    A preview of the conference is updated and displayed—in real-time—in the right panel as you add information throughout the creation process. You can click the swap-view icon to switch the preview between a desktop or mobile layout.

Notes:

  • Not all fields can be edited after the conference is published or a ticket to the conference has been sold.
  • Hosts and co-editors (with editing permission) can publish content by using the Publish/Republish button, or update event content and save changes without publishing them by using the Save button, in the event creation flow.
    • The Publish button will make the event updates go live (all updates will be publicly displayed to registrants and attendees).
    • The Save button will save the updated content, but the content will not be visible to anyone who visits the event details page or lobby.
    • The Republish button will save and publish updated content, which will be displayed to registrants and attendees. This button will appear when you edit an already published event.
      Note: If you see the Republish button, the event has already been published.

Complete the following information for the Basic Information tab:

  • Create Conference for: Use the dropdown menu to select the hub the conference will belong to.
  • Conference Name: Name of the event.
  • Short Description: Provide a description of your event, using 140 characters or less.
  • Category: Select the category for your event.
    Note: (Optional) If you select Education and Family, the Event intended for parents with their children check box will appear. If you select this check box, you must agree to the Family Event Host's Code of Conduct to proceed. Anyone who joins a family-oriented event will have to agree to the Attendee's Host of Conduct.
  • (Optional) Click + Add Tags to type and add the tag(s) you want to help with tracking purposes. Only one tag may be added at once; multiple words separated by commas or a space will be counted as a single tag.
  • Select if this is a Free or Paid event:
    • Free: Tickets to this event will be free and you will not be required to set a ticket price.
    • Paid: Tickets to this event will not be free and you will be required to set a ticket price.
  • Countries or Regions NOT ALLOWED to Join Event (Optional): Use the dropdown menu to add the countries or regions from which users will not be allowed to join the event.
    Note: The availability of Zoom Events is determined by the geographic location of the user.
  • Date and Time
    • Date: Click the calendar icon to select the conference's start date.
    • Time: Click the start and end times to enter the start and end times of the event. A start and end time is required.
    • + Add a day: Click to add an additional day to the conference.
      Note: You can add up to 6 days.
    • Time Zone: By default, Zoom Events will use your computer's time zone. Click the dropdown menu to select a different time zone.
  • Conference Lobby - Set the specific time for when you want the event lobby to open and close.
    • Under Lobby opens for registrants:
      • Date: Click the calendar icon to select the date the conference lobby will open. Repeat to select which date the lobby will close.
      • Time: Click the time and AM/PM drop-down menu to select what time the conference lobby will open on the date selected. Repeat to select what time the conference lobby will close at on the selected date.
        Note: A start and end time is required.
    • Chat Channels in Lobby: When enabled, the event lobby chat will be available for participants to chat with each other.
  • Co-Editor: Add and allow up to 20 Co-editors to edit this event's details.
    1. Click the pencil icon .
    2. Under Add Co-Editor, enter the email address of the user you want to add as a co-editor.
      Note: Co-editors do not need to belong to the same Zoom Events account or have a Zoom Events account to be able to edit the event.
    3. Click the Select permissions dropdown menu to select which section(s)' details the specified co-editor can edit.
    4. Click Add.
      Note: An email will be sent to inform users they have been added as co-editors of the conference.
      The Co-Editor List will be updated with the added co-editor(s)' Email and Permissions.
  • Event Link: The event's shareable link is displayed here.

Click Save.

Complete the following information for the Conference Profile tab:

  • Company Logo
    • To add a logo for event-related pages as a brand identity:
      1. Click + Add Logo.
      2. Select an image, then click Open.
      3. (Optional) Adjust the dimensions of the image.
      4. Click Save.
  • Main Conference Masthead
    • Cover Image: Click + Add Cover to add a cover image.
      Notes:
      • Use JPG/JPEG/PNG files only. The recommended image dimensions are 1920x1080 pixels. The maximum image size is 10MB.
      • Event creators can manually resize all uploaded images to fit into the image window as well as search for an image to upload. Additionally, resizing images is possible after image uploads.
    • Additional Video: Click + Add Video to add a video.
      Note: Maximum video length is 60 seconds and maximum video size is 50 MB, MP4 files only.
  • About Conference
    • Add details about participation requirements, sponsors, or featured guests to your conference.
  • Contact Info
    • Contact Name: Enter the name of the point of contact for the conference.
      Note: By default, the name shown on your Zoom profile page is used.
    • Contact Email: Enter the point of contact's email. By default, your Zoom Events account email is used.
      • (Optional) To change the listed contact email address, click Change.
        A pop-up window will appear.
        1. In the pop-up window, enter the new contact email address that will be listed.
        2. Click Send Code.
        3. Check the inbox of the new email address you are changing to for the verification code.
          Note: The verification code must be used before the time expires.
        4. In the pop-up window, enter the verification code.
        5. Click Verify.
        6. Click Done.
  • Fundraiser
    • (Optional) Under the Fundraiser section, click the toggle switch to On to raise funds for a nonprofit 501(c)(3) organization in the event.
      • If you know the name of the nonprofit you want to donate to:
        1. In the search box, enter the name of the nonprofit you want donations to go to, then click the name of the nonprofit to select.
        2. (Optional) Repeat Step 1 to add another nonprofit.
        3. Click Save.
        4. (Optional) Click Set Fundraiser Goal to set a fundraising goal.
          1. Enter the amount.
          2. Click Set Goal.
      • If you need help in selecting which nonprofit(s) to donate to:
        1. Click the Search for a nonprofit box.
        2. Click Get Inspired.
        3. Click the Choose a cause box and select a category from the dropdown window.
        4. Click the Choose an organization box and select a nonprofit organization.
        5. Click Add Nonprofit.
        6. (Optional) Repeat to add another nonprofit.
        7. Click Save.
        8. (Optional) Click Set Fundraiser Goal to set the fundraising goal.
          1. Enter the amount.
          2. Click Set Goal.

Click Save.

Hosts can use the Webinar In-session Branding feature to have full control over their session’s appearance, including how the panelists are displayed to attendees, and apply branding at the event level. When editing a session, the host can choose to keep the event level defaults or set specific branding for an individual session. Hosts can customize what an attendee sees by uploading a wallpaper, setting the virtual background, and applying name tags to panelists.

Webinar In-session Branding includes the following features:

  • Wallpaper image: Hosts can make a session unique by uploading a branded wallpaper that is displayed in all views behind the video tiles and shared content.
  • Virtual Backgrounds: Hosts can automatically set the virtual background for all panelists when they join the session.
  • Name Tags: Hosts can add name tags that are customizable to meet your brand colors. Name tags are automatically applied when panelists join and are displayed while their video is on.

Notes:

  • Users with the minimum client version 5.10.0 or higher will see the Webinar In-session Branding content. Users without 5.10.0 can still join the event, but will not see the branding content.
  • Account owners or admins will need to enable this feature on the Zoom web portal for hosts to use this feature.
  • Hosts will need to enable the Webinar In-session branding feature in Advanced Options in the conference event creation flow.
  • In-session branding is available for conference event types only.

Webinar Wallpaper

The webinar wallpaper is a wide-screen image that is anchored at the top left of the screen. The wallpaper scales to smaller screen resolutions but does not stretch to fill all remaining black areas when the window is in different aspect ratios.

Note: Use JPG/JPEG/PNG files only. The recommended image dimensions are 1920x1080 pixels. The maximum image size is 10MB.

  1. Under Webinar Wallpaper, click the + button on the tile to upload a wallpaper.
  2. Select a wallpaper and click Open.
    The wallpaper will be displayed.
  3. (Optional) Hover your mouse over the image tile and click the x button x-mark-with-circle-border.png to delete your webinar wallpaper. If a verification dialog appears, click Delete to confirm.
  4. (Optional) Click Preview Wallpaper to preview how your webinar wallpaper will appear to Attendees.
  5. (Optional) Hover your mouse over an image tile and click Make Default. If a verification dialog box appears, click Save.
    Note: You can select the Update the default for all sessions including those not currently assigned the default check box to change the default webinar wallpaper and replace it for all panelists, including those who are not assigned the current default.

To manage your Webinar Wallpaper:

  1. Upload a webinar wallpaper.
  2. Click Manage Wallpaper.
    A Manage Wallpaper pop-up window will appear.
  3. Click + Upload Wallpaper to add more webinar wallpapers.
  4. (Optional) Hover your mouse over an image tile and click the x button x-mark-with-circle-border.png to delete your webinar wallpaper. If a verification dialog appears, click Delete to confirm.
  5. Click Done.

Virtual Background

With Webinar In-session Branding, you can assign a virtual background to each panelist. These can be coordinated to all be the same, or each panelist can have a separate and unique background.

The default virtual background is set for all Hosts, Alternative Hosts, Sponsors, Interpreters, Panelists, and Speakers.

Notes:

  • Use JPG/JPEG/PNG files only. The recommended image dimensions are 1920x1080 pixels. The maximum image size is 10MB.
  1. Under Virtual Background, click the + button on the tile to upload a virtual background.
  2. Select a virtual background and click Open.
    The virtual background will be displayed.
  3. Click Manage virtual backgrounds.
    A Virtual Backgrounds pop-up window will appear. In the top right corner of the pop-up window, switch between the list or tile view annika_icon.png.
    • In the tile view, do the following actions:
      1. Click the Choose Files button to upload more virtual backgrounds.
      2. Hover your mouse over a virtual background and click the x button x-mark-with-circle-border.png to delete it. If a verification dialog displays, click Delete to confirm.
    • In the list view, do the following actions:
      1. Click the Choose Files button to upload more virtual backgrounds.
      2. Select the check boxes left to the virtual backgrounds to select multiple backgrounds.
        The Download and Delete options will appear.
        1. Click Download to download all virtual backgrounds.
        2. Click Delete to delete all virtual backgrounds.
          If a verification dialog appears, click Delete to confirm.
      3. To the left of Name, select the check box to select all virtual backgrounds.
        The Download and Delete options will appear (for multiple backgrounds).
        1. Click Download to download all virtual backgrounds.
        2. Click Delete to delete all virtual backgrounds.
          If a verification dialog appears, click Delete to confirm.
          Note: This action cannot be undone.
      4. To the right of a virtual background, click the ellipses more-button__1_.png.
        1. Click Download to download the virtual background.
        2. Click Delete to delete the virtual background.
          If a verification dialog appears, click Delete to confirm.
    • Click Done.
  4. (Optional) Click Preview Virtual Background to preview how your virtual background will appear to Attendees.
    A preview window will appear.
    • At the bottom of the preview window, click the numbers or left or right arrows to scroll through the virtual background previews.

Name Tag Design

To create name tag designs:

  1. Under Name Tag Design, click the + Create New button to create a name tag design.
    An Add Name Tag Template pop-up window will appear.
  2. In the pop-up window, customize your name tag template:
    Note: You can preview your changes (live) in the left preview panel.
    • (Optional) In the pop-up, switch the preview between a desktop or mobile layout by clicking the swap-view icon viewport-toggle.png.
    • Enter the Template name in the text box.
    • Select the Text Color.
    • Select the Background Color.
    • Select the Accent Color.
  3. Click Save.
  4. (Optional) Hover your mouse over a nametag tile and click the x-mark-with-circle-border.png button to delete it. If a verification dialog appears, click Delete to confirm.
  5. (Optional) Hover your mouse over a name tag tile and click Make Default. If a verification dialog box appears, click Save.
    Note: You can select the Set this new default for all, including those not currently assigned the default check box to change the default name tag and replace it for all Panelists, including those who are not assigned the current default name tag.

To manage name tags:

  1. Click Manage name tags.
    A Name tags pop-up window will appear.
  2. In the top right corner of the pop-up window, switch between the list or tile view annika_icon.png:
    • In the tile view, do the following actions:
      • Click the + Add button to create more name tags.
      • Hover your mouse over a name tag and click the x button x-mark-with-circle-border.png to delete it. If a verification dialog appears, click Delete to confirm.
    • In the list view, do the following actions:
      • Click the + Add button to create more name tags.
      • To the right of a name tag, click the ellipses more-button__1_.png.
        • Click Edit to edit the name tag.
        • Click Delete to delete the tag.
          If a verification dialog appears, click Delete to confirm.

In-session Appearance

In-session appearance is how all Hosts, Alternative Hosts, Sponsors, Interpreters, Panelists, and Speakers will appear when they join a webinar session in this event. You can update their name tag text and template and assign a different virtual background.

This sets the style for each special role and how they appear at the event level.

  1. Click Customize In-Session Appearance.
    A Customize In-session Appearance pop-up window will appear.
  2. In the pop-up window’s top right corner, switch between the list view or preview image view annika_icon.png.

Edit branding in the preview image view

  1. In the preview image view, click the pencil icon pencil-button.png on a preview image to edit the panelist preview.
  2. (Optional) Switch the preview between a desktop or mobile layout by clicking the swap-view icon viewport-toggle.png.
  3. (Optional) If you have multiple special-role users, at the bottom of the preview images, click the numbers or arrows to scroll through each special-role users’ preview.
  4. Under Branding, edit your name tag and virtual background:
  5. Under Name Tag Design, enter the special-role user’s information into the Name, Description, and Pronouns fields.
    The entered information will appear in the panelist preview.
  6. Choose a name tag design that you created to display in the panelist preview.
  7. Under Virtual Background, select an uploaded virtual background to display in the panelist preview.
  8. Click Save.
  9. Click Done.

Edit branding in the list view

Hosts and Alternative Hosts are included in the dialog box; so, you can set branding for yourself as well. The name tag and background will be set when you join so you can focus on other preparation tasks on the day of the event.

Note: When Panelists join, the selected virtual background and name tag style will be set.
If you promote an Attendee during the live session, they will not get any branding. Instead, you can choose to Edit Appearance from the menu in the participants list to select name tag and virtual background for them right in the live session.

In the list view, you can edit and enter information under different columns for each Panelist.

  1. Under Host and Panelist, click the Host or Panelist’s name to edit.
    An editable text box will appear.
  2. Under Description, click the text box and enter the user’s title.
    Press Enter to save the description.
  3. Under Virtual Backgrounds, click the dropdown menu to display and choose from your uploaded virtual backgrounds.
  4. Under Name Tag, click the dropdown menu to display and choose from your created name tags.
  5. Under View, click Preview.
    You will be directed to the preview image view.
  6. (Optional) If you have multiple special-role users, at the bottom of the list of users, click the numbers or arrows to scroll through each special-role users’ settings.
  7. Click Done.

Add more branding

You will always have the option to add more branding to your webinar in the Customize In-session Appearance pop-up window.

  1. At the bottom of the Customize In-session Appearance pop-up window, click + Add more branding.
  2. Select if you want to Add New Virtual Background or Add New Name Tag Template.

How to add session information manually

  1. Click Add Manually.
  2. Add information to the Basic Info, Polls, Interpreters, and Session Control tabs.

Basic Info tab

  1. Under the Basic Info tab, add the following information:
      • Title: Enter the title of the session.
      • Session Starts: Enter the session's start date and time.
        Notes:
        • Click the time to select the start time from a drop-down menu. Double-click the time to enter a custom start time.
      • Duration: Use the dropdown menu(s) to select the session's duration.
      • (Optional) Preview Time Zone: By default, Zoom Events will use your computer's time zone. Click the dropdown menu and select a time zone to see what time the conference session will start in the selected time zone.
      • Select the event type you want to create: Select if this event will be a Webinar or Meeting event type.
        • This session is led by Sponsor: Select this check box to indicate to Attendees this session will be led by a Sponsor.
      • Session Image: Click + to add the session image.
        Notes:
        • Use JPG/JPEG/PNG files only. The recommended image dimensions are 1920x1080 pixels. The maximum image size is 10MB.
        • Event creators can manually resize all uploaded images to fit into the image window as well as search for an image to upload. Additionally, resizing images is possible after image uploads.
      • Session Video: Click + to add the session video.
        Note: The maximum video length is 60 seconds. The maximum video size is 50MB, MP4 files only.
      • About This Session: Provide a description about this session.
      • Primary Speaker: Use the dropdown menu to select the Primary Speaker.
        If no Speakers have been added, click the dropdown menu, then click + Add new speaker.
      • (Optional) Speakers: Use the dropdown menu to select a Speaker; repeat to select another Speaker.
        If no Speakers have been added, click the dropdown menu, then click + Add new speaker.
      • (Optional) Alternative Host: Enter the Alternative Host's email. After the conference is published, an invitation and Alternative Host ticket will be sent to this email.
      • Track: Enter the session's track. Tracks can be used to separate events into different categories. Tickets for these tracks will be linked to specific sessions and only ticket holders can join these sessions. In addition, tracks help to direct users to the sessions they should attend.
      • Tags: Click the forward-arrow-button.png arrow to display additional fields.
        • (Optional) Product: Enter the product of discussion for the session.
        • (Optional) Level: Define the audiences' level of aptitude toward the session topic.
        • (Optional) Audience: Define the audience the session is designed for.
  2. Click Save.

In-session Branding tab

  1. (Optional) Under the In-session Branding tab, set the style for each special role at the session level and how they appear in any of the webinar sessions they join in the event:
    • In the right preview panel, switch the preview between a desktop or mobile layout by clicking the swap-view icon viewport-toggle.png.
    • Webinar Wallpaper: Your wallpaper is displayed behind video tiles and shared content for this session only.
      • Under Webinar Wallpaper, hover your mouse over the image tile and click the pencil icon pencil-button.png to + Upload Wallpaper or select a wallpaper for this session. 
        Note: Use JPG/JPEG/PNG files only. The recommended image dimensions are 1920x1080 pixels. The maximum image size is 10MB.
      • (Optional) Click Preview Wallpaper to preview how your webinar wallpaper will appear to Attendees. You can preview your webinar wallpaper between the Speaker and Gallery view.
    • In-Session Appearance: All Hosts, Alternative Hosts, Sponsors, Interpreters, Panelists, and Speakers will have an event-wide default virtual background and name tag design. You can make specific changes for this session only.
      • Click Customize In-session Appearance to view how all roles will appear when they join.
      • On a tile, click the pencil icon pencil-button.png to update the name tag text and template, and assign a different virtual background. These changes will apply to this session only. These changes will apply to this session only.
        • Enter the panelist’s information into the Name, Description, and Pronouns fields.
          The entered information will appear under Preview.
        • Choose a name tag design that you created to display under Preview.
        • Under Virtual Background, select an uploaded virtual background to display under Preview.
        • Click Save.
    • + Add more branding: Click + Add more branding to add a new virtual background or add a new name tag template.
      • Add New Virtual Background: Select a virtual background to upload and add from your computer.
      • Add New Name Tag Template: In the Add Name Tag Template window, customize your name tag template. Changes are previewed live in the left preview panel.
        Note: You can create up to 20 name tags.
        • Enter the Template Name in the text box.
        • Select the Text Color.
        • Select the Background Color.
        • Select the Accent Color.
        • Click Save.

Polls/Quizzes tab

  1. (Optional) Under the Polls/Quizzes tab, click + Create to add 1 or more questions to the poll.
    A pop-up window will appear.
  2. At the bottom of the pop-up window, click the ellipses more-button__1_.png to select the Allow participants to answer questions anonymously check box.
  3. At the bottom of the pop-up window, click + Add Question to add more poll questions.
  4. Click Untitled Question to change the name of that polling question.
  5. Click the question area to edit the following details:
    • To the right of the name of the polling question, click the dropdown menu to choose the question type:
      Note: Users below version 5.8.3 will not be able to view or participate in advanced polls.
      • Single Choice: Poll participants can select only one of the provided answers. Possible answers can be listed all at once or under a drop-down menu.
      • Multiple Choice: Poll participants can select multiple provided answers.
      • Matching: Poll participants can match prompts on the left side with answers on the right side. The order of prompts and answers can be adjusted as needed. Up to 10 prompts can be provided for each question, with the possible matches ranging between 2-10 options.
      • Rank Order: Poll participants can rank each item based on the provided scale. Up to 10 items can be provided for each question, with the scale allowing a range of 2-7 options.
      • Short Answer: Poll participants can respond with a short answer response. The minimum and maximum allowed characters for the response can be set.
      • Long Answer: Poll participants can respond with a long answer response. The minimum and maximum allowed characters for the response can be set.
      • Fill in the blank: Poll participants are presented with the statement and a blank, asking them to fill in the missing information based on the statement and other context provided. Multiple blanks can be added and each blank has its own answer box.
      • Rating Scale: Poll participants are given a statement or topic, then they are given the opportunity to rate the topic on a given scale. The range of the scale can be adjusted from the default of 1-10, and the ends of the scale can be labeled to indicate what the scale is based on, for example Not likely to Extremely likely.
    • Click the blank for each choice to enter an answer for participants to select from.
    • Click Add Choice, Add Row, Add Column, Add Prompt, or Add Answer (depending on the type of poll question selected) to add additional answer options.
    • Click the trash bin icon to delete the current polling question.
    • Click the ellipses to access additional options:
      • Upload Image: Allows an image to be uploaded and displayed below the question.
        Note: Use JPG/JPEG/PNG files only. The recommended image dimensions are 1920x1080 pixels. The maximum image size is 10MB.
      • Duplicate Question: Duplicate the current polling question as it currently is.
    • Select the check box next to Required to ensure a question must be answered before a participant can submit poll answers.
    • Pencil icon : Edit the existing poll.
  6. (Optional) Click + Add a Question to create an additional question.
    Note: Each question and individual answers for a question can be reordered as needed.
  7. Click the button to access the following option:
    • Allow participants to answer questions anonymously: Poll participants can choose to have their answers associated with themselves or to provide answers to the poll anonymously.
    • Make a quiz and set correct answers: If you want to set correct answers and score respondents' accuracy, you can turn the polling feature into a quizzing platform.
      Note: Only Single Choice, Multiple Choice, Matching, and Rank Order polls can set a correct answer. Short answer and long answer questions will require manual scoring.
      1. Create and add a poll.
      2. Click the ellipses and click Make a quiz and set correct answers.
      3. Click set answer shown on each question.
      4. Select which answer(s) you want to be the correct option.
      5. Click Done.
      6. Repeat for each question.
      7. Click Save.
  8. Click Save.

During a meeting event, all questions under a single poll will be asked when launched. You can create additional polls to ask questions at a different time during a webinar event session.

Additionally, the host, alternative host, co-editors, and speakers (who have been given permission) can edit and create new polls or quizzes while a session is live/ongoing. The new or updated polls/quizzes will be published and available during the live session.

Notes:

  • Edits made by speakers are still submitted for approval to the host or alternative host before they can be published.
  • You can add up to 50 polls/quizzes per session. A basic poll/quiz has a maximum limit of 10 questions. An advanced poll/quiz has a maximum limit of 50 questions.

Interpreter tab

  1. (Optional) Under the Interpreter tab, click + Add Interpreter.
  2. Enter the Interpreter's email.
    After the conference is published, an invitation and Interpreter ticket will be sent to this email.
  3. Click the first Language dropdown menu to select which language the Interpreter will interpret.
  4. Click the second Language dropdown menu to select which language the Interpreter will interpret.
  5. (Optional) Click + Add Interpreter to add another Interpreter.
  6. Click Save.

Session Controls tab

  1. Under the Session Controls tab, click the following toggles to enable or disable the session-level settings that you want:
    • Allow livestreaming to event lobby
    • Closed captions for livestreaming to event lobby
    • Session chat in lobby
      Note
      : Attendees need to have Zoom Chat enabled by their account admin to view and participate in the conference chat. If an account admin has disabled Zoom Chat for the Host creating an event, the Host will receive a disabled chat notification about their web portal chat settings and the effect it will have on their event.
    • Custom Livestreaming Service: If enabled by the account admin, you can configure custom livestreaming service settings at the session level.
      Note: This feature will be unavailable if it’s disabled and locked by a Zoom account admin.
      1. By Custom Livestreaming Service, click Configure.
        A Configure Custom Streaming Service pop-up window will appear.
      2. In the pop-up window, enter information for:
        • Stream URL
        • Stream Key
        • Livestreaming page URL
          Note: Anyone using this link can watch the livestream of the meeting.
      3. (Optional) Select the following check boxes:
        • Custom streaming service requires authentication to broadcast
        • Configure live stream during the meeting
      4. Click Save.
        Your settings will appear in the Session Controls tab.
      5. (Optional) Click Edit to edit your custom livestreaming service settings.
      6. (Optional) Click Delete to delete your custom livestreaming service settings. If a verification dialog appears, click Delete.
  2. Click Save.

After you are finished manually adding the session information, click Save.

How to edit session-level settings

After you save your session information, you can return to the Sessions tab to make further edits. You can also enable or disable toggles for specific settings for each individual session.

On the left side, you can use the following check boxes to select different sessions:

  • Session Name & Time: Select this check box to select all date and session check boxes below.
  • Date(s): Select the date's check box to edit the sessions from that date.
  • Sessions: Select the check box of the session that you want to edit.

When you select check boxes, you can choose Batch Actions (which are displayed in the top header) for those selected sessions:

  • Invite Primary Speaker to Edit Session: Review invitation details and your message to the Primary Speaker. Invited Primary Speakers will receive an email invite with a link; clicking the link will allow the Primary Speakers to edit their respective sessions. Any changes that the Primary Speakers make will not be published until you approve the changes.
  • Upload Session Image: Upload an image for your session.
    Note: Use JPG/JPEG/PNG files only. The recommended image dimensions are 1920x1080 pixels. The maximum image size is 10MB.
  • Livestreaming to lobby: Enable or disable livestreaming to lobby. By enabling this feauture, sessions will be live streamed to the lobby. Attendees will be required to agree to be livestreamed to attend the event. When enabled, in a meeting-type session, the host will be allowed to live stream sessions to the lobby. In a webinar-type session, live streaming to the lobby will start automatically.
  • Assign Zoom Room to session(s): The added Zoom Room(s) can join a session as attendee(s). Enter the Zoom Room name and click Save.
  • Recording: Enable or disable recordings of your sessions. When enabled, this setting adds the recording button to your in-meeting toolbar. Attendees will be required to agree to be recorded to attend the event.

Session-level settings are also organized and can be filtered by the following categories on the Sessions page:

  • Speaker(s): Hover your mouse over the participant icon contacts-button-rounded-box.png to view the list of Speakers.
  • Livestreaming to lobby: For sessions that involve meetings, hosts can choose whether or not they want to livestream sessions to the lobby. For sessions that involve webinars, livestreaming to the lobby will start once the webinar starts. Click the toggle to enable or disable this setting for the session that you want to manage.
    • To the right of Livestreaming to lobby, click the filter icon to display sessions by:
      • All
      • Livestreaming to lobby Enabled
      • Livestreaming to lobby Disabled
  • Recording: Enabling this feature adds the recording button to your in-event controls. Click the toggle to enable or disable it for the session that you want to manage.
    • To the right of Recording, click the filter icon to display sessions by:
      • All
      • Recording Enabled
      • Recording Disabled
  • Interpreter(s): Hover your mouse over the number of Interpreters to view the list of Interpreters.

You can use the more ... button to do the following actions:

  • Feature/Un-feature this Session
  • Invite Primary Speaker to Edit Session
  • Edit: Edit your session.
  • Delete: Delete your session.

Search sessions

In the search box, enter a session name.
Note: The search is also a fuzzy search, which matches an entered term closely instead of exactly. You can search by a partial name. Additionally, if you enter a few letters of a session name, you can view all results that include those letters.

Filter sessions

  1. To the right of the search box, click the filter icon.
  2. Filter the sessions by the following categories:
    • Track: Click the dropdown menu to select the track to filter your sessions.
    • Date: Select the date to filter your sessions
    • Audience: Click the dropdown menu to select the audience to filter your sessions.
    • Product: Click the dropdown menu to select the product to filter your sessions.
    • Level: Click the dropdown menu to select the level to filter your sessions.
  3. (Optional) Click Clear All to remove any filters.

Add more sessions

In the right corner of the page, click the Add button to add another session:

  • Add Session: Add a session manually.
  • Upload CSV: Upload a CSV file with entered session information.

Export or download CSV info

Click the more ... button to export or download CSV information:

  • Export CSV: Export your event's session information (from the Sessions tab) to a CSV file.
  • Download CSV Sample: Download a sample session CSV file.

How to upload session information through CSV file

A sample CSV file is available for download, which you can fill out with your session information and then upload.
Notes:

  • If you upload a .csv file to a conference that is already published, the assigned tickets and notifications will automatically be sent to the invited users.
  • The date(s) of the conference that you selected in the Basic Info tab must match the date(s) of the conference listed in the .csv file.
  1. Click Upload CSV File to batch-upload information about multiple sessions and speakers.
  2. Find and select the .csv file you want to import.
    You can also drag-and-drop a .csv file to import your agenda information.
  3. After selecting a CSV file to upload, click Open.
    The event sessions will be displayed after the CSV file has been uploaded.

The list of Speakers (and session information, if applicable) is displayed in the Speakers tab.

How to add Speakers

When you upload a CSV file that includes Speaker information in the Sessions tab, the uploaded Speakers will appear in the Speakers tab. When you do not have any Speakers added, you will need to manually add Speaker information.

  1. Click Add Speaker.
  2. Add the Speaker information:
      • Speaker's Photo: Click + Speaker's Photo to upload a Speaker photo, then click Open.
        Note: Use JPG/JPEG/PNG files only. The recommended image dimensions are 1920x1080 pixels. The maximum image size is 10MB.
      • Speaker's Name: Enter the Speaker's name.
      • Email Address: Enter the Speaker's email. After this conference is published, an invitation will be sent to this email. The Speaker will receive a Speaker Ticket to use for joining this conference; the Speaker must use this email address to join the conference.
      • Company Logo: Use JPG/JPEG/PNG files only. The recommended image dimensions are 1920x1080 pixels. The maximum image size is 10MB.
      • Company Name: Enter the Speaker's company name.
      • Company Website: Enter the Speaker's company website URL.
      • Speaker Video: Add a video to showcase the Speaker.
        Note: Maximum video length is 60 seconds. The maximum video size is 50MB, MP4 files only.
      • Speaker's Title or Position: Enter the Speaker's title or position.
      • Speaker's Biography: Write a brief biography about the Speaker.
      • Social Presence: Enter their Twitter, YouTube, or LinkedIn social links.
  3. Click Save.

How to edit Speakers

  1. To the right of the Speaker you want to edit, click the ellipses more-button__1_.png.
  2. Click Edit.
  3. Edit the Speaker's fields.
  4. Click Save.

Add more Speakers

In the right corner of the page, click the Add button to add another Speaker. You will be directed to the Add Speaker page where you can enter information and complete the necessary fields for your added Speaker.

Search Speakers

In the search box, enter a Speaker name.
Note: The search is also a fuzzy search, which matches an entered term closely instead of exactly. You can search by a partial name. Additionally, if you enter a few letters of a Speaker name, you can view all results that include those letters.

Show Speaker session

(Optional) Select the Show Speaker's session check box to display each Speaker's session name and session date and time. If a Speaker is in multiple sessions, all their sessions will be displayed when you select this check box.

How to invite a Speaker to edit Speaker bio

In the Speakers tab, you can invite one Speaker or multiple Speakers to edit their Speaker Bios for your conference event.

How to add Sponsors

  1. (Optional) Click Add Sponsor to add the information of a sponsor of the conference.
  2. Sponsor's Logo: Add the sponsor's logo. A default image will already be in place.
    Notes:
    • Use JPG/JPEG/PNG files only. The recommended image dimensions are 1920x1080 pixels. The maximum image size is 10MB.
    • Resizing images is possible after image uploads. Event creators can manually resize all uploaded images to fit into the image window as well as search for an image to upload.
      1. Under Sponsor's Logo, click + Upload.
      2. Select the logo you want to use.
      3. Click Open.
  3. Sponsor's Name: Enter the name of the sponsor.
  4. Sponsor's Email for Ticket: Enter the sponsor's email. After the conference is published, an invitation and sponsor ticket will be sent to this email.
  5. Sponsor Tier: Select the tier of the sponsor; the following features are included with each tier:
    • Platinum: Add up to 5 images, Sponsor Video, Sponsored Sessions, Sponsor Chat, Meet and Chat with Attendees (add sponsor representatives), and Downloadable Material.
    • Gold: Add up to 3 images, Sponsor Video, Sponsor Chat, Meet and Chat with Attendees (add sponsor representatives), and Downloadable Material.
    • Silver: No additional features are included.
  6. Sponsor's Images: At least one image is required; available to Platinum and Gold-tiered sponsors only. A default image will already be in place.
    1. Click + Add Cover to add a cover image.
    2. Click + Add Image to add an image; repeat to add more images.
      Notes:
      • Use JPG/JPEG/PNG files only. The recommended image dimensions are 1920x1080 pixels. The maximum image size is 10MB.
      • Resizing images is possible after image uploads. Event creators can manually resize all uploaded images to fit into the image window as well as search for an image to upload.
  7. (Optional) Sponsor Video: Upload the sponsor's video.
    Note: The maximum video length is 60 seconds. The maximum video size is 50MB, MP4 files only.
  8. Description: Provide details about the sponsor.
  9. Sponsored Sessions: Use the dropdown menu to select which session the sponsor is sponsoring; available to Platinum-tiered sponsors only. Sponsors can turn on their video and audio in their sponsored sessions.
  10. Privacy Policy: Provide your privacy policy URL so you may receive contact information from Attendees.
  11. Sponsor Chat: Allows sponsors to chat directly with attendees in the lobby; available to Platinum and Gold-tiered sponsors only. Click the Enable chat in the Lobby toggle to enable or disable it.
    Note: If an account admin has disabled Zoom Chat for the host creating an event, the host will receive a disabled chat notification about their web portal chat settings and the effect it will have on their event.
  12. Meet and Chat with Attendees: Add one or more sponsor representatives to speak during the sponsor's session and to connect with customers for demo requests.
    1. Click Add Sponsor Representative to add information about the sponsor representative:
      • + Sponsor Representative's Photo: Add a photo of the speaker.
        Note: Use JPG/JPEG/PNG files only. The recommended image dimensions are 1920x1080 pixels. The maximum image size is 10MB.
        1. Click + Sponsor Representative's Photo.
        2. Select the photo you want to use.
        3. Click Open.
      • Sponsor Representative's Name: Enter the name of the sponsor representative.
      • Email Address: Enter the sponsor representative's email; after the conference is published, an invitation and Sponsor ticket will be sent to this email.
      • (Optional) Title or Position: Enter the title or position the speaker holds.
    2. Click Save.
  13. Downloadable Material: Click Upload to include a PDF for the audience to download. This file will appear on the sponsor's page.
    Note: PDF files are only accepted. The maximum file size is 15 MB, up to 5 files.
  14. Click Save.
  15. (Optional) Repeat these steps to add another sponsor.

How to edit Sponsors

  1. To the right of the Sponsor you want to edit, click the ellipses more-button__1_.png, then click Edit Sponsor.
  2. Edit the Sponsor details.
  3. Click Save.

How to delete Sponsors

  1. To the right of the Sponsor you want to edit, click the ellipses more-button__1_.png, then click Delete Sponsor.
  2. In the confirmation window, click Delete.

How to invite Sponsors to edit Sponsor details

From the Sponsors tab, you can invite one Sponsor or multiple Sponsors to edit their Sponsor details for your conference event.

Expo is a feature in the Zoom Events product that allows event organizers to set up a virtual exhibition that connects Attendees with other exhibitors and booths to discover more about their products and services. It allows networking between any participants through 1:1 chat in Expo (the Expo floor and inside booths). For more information, please visit the Support article on how to manage Expo.

Note: Attendees will only be able to use the Zoom products enabled on their account to communicate.

  • Conference discoverability and registration access: Select the level of visibility you want for the session:

    • Accessible only to users with event link: Excluded from the Zoom Events directory but accessible for users with the conference link to view and register
    • Private Conference Restricted to Invitees on the Guest List Only: Only users you designate can view and register for this conference.
      • (Optional) I will send my own email invitations: Select this check box to prevent Zoom Events from sending email invitations on your behalf to users on the guest list.
    • Default settings are set to increase conference security: Click Restore Defaults to restore the Conference discoverability and registration access default settings.

Event

Under the Event section, you can choose more advanced options for your conference event:

  • Manage Notifications
    • Turn on the following Event Notifications and Emails: When this is enabled, all the following event notifications will be automatically enabled. When this is disabled, you will need to manually enable all the following event notifications.
      • Invitation to be an Alternative Host
      • Invitation to be a Speaker
      • Invitation to be a Sponsor
      • Invitation to be an Interpreter
      • Invitation for Attendees
      • Invitation for Moderators
      • Panelist Ticket
      • Panelist Ticket is no Longer Active
      • Event Survey
      • Event Reminder
      • Recordings are available
    • (Optional) Add custom message: Enter a custom message that will be sent to Attendees in the recording notification email.
  • Conference Lobby
    Note
    : Attendees will need to have the Zoom Chat feature enabled for them—by their account admin—and will need to opt-in to view and participate in the conference chat. If an account admin has disabled Zoom Chat for the Host creating an event, the Host will receive a disabled chat notification about their web portal chat settings and the effect it will have on their event.

    • Chat Channels in Lobby: When this toggle is enabled, participants will be able to chat with each other when they are in the conference's Lobby. Click the Chat Channels in Lobby to enable or disable it.

    • Lobby Open Date: Use the dropdown menu to select when the conference's Lobby opens.

    • Lobby Close Date: Use the dropdown menu to select when the conference's Lobby closes.
    • Include complimentary access to this event's cloud recording with registration: By enabling this feature, access to view the cloud recording of this event will be included with ticket registration. When enabled, the recording will start automatically when the event starts. All participants with their video and audio enabled—including the Host—will be recorded. Once the recording of the event is available, registrants of your event can access and view the cloud recording for 7 days. When a Zoom Events Attendee registers for the event, they will be able to view the recording from their Ticket Dashboard and Event Details pages, as well as the Host Profile page.
      • Countries or Regions Not Allowed to View Recording: Click the dropdown menu to select the countries or regions that are not allowed to view the event's recordings.
  • Survey: Add a survey to be shown when after session ends, when selected sessions end, or when to the overall event ends. For more information, please visit the Support article on how to add a survey to your event.

In-Session

  • In Session
    • Use Zoom web settings: When you select this, all settings listed below (in the General section) will be changed to reflect what has been already set on the Zoom web portal
    • Customize settings below: Changes made to the settings listed below (in the General section) will apply only to this conference.
  • General
    • Meeting - Waiting room: When enabled, participants will gather in the Waiting Room when they join, giving the Host the ability to control when participants—one-by-one or all-at-once—are admitted into the session.
    • Webinar Q&A: When enabled, participants will be allowed to ask questions during the webinar, and the Panelists, Co-Hosts, and Hosts will be able to answer any questions that are asked.
      • Allow anonymous questions: When enabled, the option Send Anonymously will be available for Attendees to select when they ask their questions.
      • Allow attendees to view
        • answered questions only: Attendees will only see the questions that have been answered.
        • all questions: Attendees will see all questions that have been asked.
    • Webinar - In-session branding: When enabled, all Hosts can customize what Attendees see by setting a webinar wallpaper, assigning virtual backgrounds, and name tags.
    • Webinar - Backstage: When enabled, backstage provides a place for Hosts and Panelists to meet privately before, during, and after a webinar.
    • Attendees can change screen names: When enabled, Attendees will be able to change their screen name during the conference.
    • Attendees can share their screens: When enabled, Attendees will be able to share their screen during the conference at their discretion.
  • Recordings and Livestreaming
    You can record this conference event to the cloud and include viewing access to the recording with ticket registration. Click the following toggles to enable or disable them.
    Notes
    :
      • Only the activity in the main session of your event is recorded; activity in breakout rooms in the event is not recorded.
      • Recording meetings locally is currently not supported.
    • Allow sessions to be cloud recorded: When enabled, you can record the conference. By enabling, cloud recording allows Hub Owners and Hub Managers to publish recorded sessions to the Hub's on-demand recording library. The record button will appear in the event controls and you will have to start the recording manually. All participants' with their video and audio enabled—including the Host's—will be recorded.
      Note: This feature must be enabled before the Automatically record at start time and Include complimentary access to this event's cloud recording with registration features can be enabled.
      • When you click the Allow sessions to be cloud recorded toggle to enable it, Hosts can select one of two display options for recorded sessions:
        • Active Speaker with shared screen (auto-selected by default): If you are in active speaker view, the recording will only display the video of the active speaker.
        • Gallery view with shared screen: Gallery view lets you see thumbnail displays of participants, in a grid pattern, which expands and contracts as participants join and leave the meeting. The active speaker is relocated to the current page you are viewing and is highlighted, making it easier to recognize who is speaking.
      • Click Advanced cloud recording settings to select more recording settings from your account in the Zoom web portal.
    • Automatically record at start time: When enabled, recording of the event will start automatically when the event starts.
    • Meeting - Allow meeting to be livestreamed to 3rd party platform: Enabling this feature adds the livestream button to your in-event controls. Attendees will be required to agree to be livestreamed in order to attend the event, which may affect ticket sales. Activating this feature enables the livestreaming function only. Livestreaming of the event does not automatically start; you will need to manually start the livestreaming of your event.
    • Webinar - Allow webinar to be livestreamed to 3rd party platform: Enabling this feature adds the livestream button to your in-event controls. Attendees will be required to agree to be livestreamed in order to attend the event, which may affect ticket sales. Activating this feature enables the livestreaming function only. Livestreaming of the event does not automatically start; you will need to manually start the livestreaming of your event.

Click Save.

Notes:

  • Ticket capacity is determined by your Zoom Events license.
  • After a conference event is published, the host can edit their event’s ticket details even if it already has registrants. The Quantity, Ticket Name, Description, Registration Starts/Ends fields are editable and will apply to future registration after they are updated. Additionally, hosts can add to or delete from the guest list.

Reserved Tickets

The tickets that were assigned to each role as you created the conference will be displayed under this section. These are reserved tickets for special roles: speakers, alternative hosts, panelists, interpreters, sponsors, expo, and moderators.

To see who has been assigned a ticket for a role, click View Details.

Registration Requirements

Privacy Policy Link

You can upload up to 3 privacy policies for your event. Your organization’s privacy policy will be displayed when users register for your event. 
Note: You will not be able to use the features under the Registrant's Details and Custom Questions tabs if you do not provide the link to your organization's Privacy Policy.

  1. Under Privacy Policy Link, click + Add.
    A text box will appear.
  2. In the text box, enter the URL of your privacy policy.
  3. (Optional) Repeat steps to add more privacy policy links.
  4. (Optional) Click the delete icon trash-button.png to delete a privacy policy link.

Pre-Registration

Pre-registration is upfront registration for both internal and external guests. This applies to only free events created in both public and private hubs. The host can pre-register guests by entering email addresses or importing a CSV file of email addresses.

Once the event is published:

  • Invited internal pre-registered guests will receive the join links in invitation emails.
  • Invited external pre-registered guests will receive an RSVP email with a Complete Registration link, which will open a webpage for external guests to complete the preregistration. Then, external attendees will receive a confirmation email with join links.

To add guests to the pre-registered guest list:

  1. Click Add Guest to add guests to the pre-registered guest list.
    An Add Guests pop-up window will appear.
  2. In the pop-up window, under Add users by, select if you want to add guests by:
    • Enter email addresses
      • In the Invited Users text box, enter the email address(es) of the guests to be pre-registered.
    • Import email addresses from CSV
      1. Click Import to upload a CSV file with the email address(es) of the guest(s) to be pre-registered.
      2. Choose a CSV file to upload.
      3. Click Open.
  3. When you're finished adding guests, click Save to close the pop-up window.
    An email will be sent to the invited guest(s) to let them know they are invited and pre-registered for your event.
  4. When you're finished adding guests to the pre-registered list, click Save.

You can see the number of guests added to the pre-registered guest list under Pre-Registration.

Click Manage Guest(s) to manage users added to the pre-registered guest list:

  • To search for a user added to the pre-registered guest list, in the search bar at the top of the window, type at least 3 characters of a user's email address.
  • To remove a user added to the pre-registered guest list:
    1. To the right of the user you want to remove from the pre-registered guest list, click ; a pop-up window will appear.
    2. In the Message to your registrant box, type a message to the guest that is being removed from the pre-registered guest list.
    3. Click Remove.
    4. Click Save.

Tickets for attendees

Customize Registration Settings

Click Customize Registration Settings to select the details you want registrants to include during the registration process, and to create a questionnaire for them to answer during the registration process.

Note: Once a conference is published, an event creator will be able to add, change, or delete registration questions.

  • Registrant's Details tab: Under the Field column, select the check box next to the the detail(s) you want registrants to provide when they register for the conference; if the registrant is required to provide the detail(s) you selected, check the box under the Required column. At the top of the window, check the box next to Field and/or Required to select all the boxes under their respective column.
  • Custom Questions tab: Click + New Question to add questions to your survey; you can use different question formats to get feedback on what's most important to you.
  • Click Save All to save your settings.

To add tickets for attendees:

  1. (Optional) Under Tickets for Registration (paid) or Free Tickets (Free), (depending on your selected ticket type from the Basic Information tab), click +Add Ticket.
  2. For paid events, at the top of the Create Ticket box, select if the ticket will be Free or Paid.
  3. By Ticket Quantity for Each Event, set the number of tickets available.
    You can also click the Suggested quantity number to automatically set your Quantity.
    Note: This cannot exceed your Event Capacity- 1 (If your capacity is 1000, the max amount of tickets will be 999).
  4. (Optional) Enter the ticket cost under Price per Ticket if the event is a Paid event.
    Note: Indirect taxes (VAT, GST, etc.) and other fees may impact the payout you receive as a Host. For further information where you may have indirect tax reporting requirements, Zoom Events GST and VAT. Hosts will be responsible for any foreign currency transaction fees charged by the third-party payment processor.
  5. Enter the Ticket Name (ex. Early Bird, General Admission, etc.).
  6. Track: Use the dropdown menu to select which tracks this ticket type has access to.
    • (Optional) Select All Tracks to enable the ticket to have access to all types of session tracks.
      Note: You can create multiple ticket types at different price points with varying tracks assigned to provide Attendees access to specific sessions of an event.
  7. Under Registration/Sale Starts, set the start date and time of when the tickets will be available for purchase.
    Notes:
    • The attendee paid ticket registration is limited by the hub’s payment provider requirements. Availability for the paid ticket registration will follow the payment provider’s (Stripe or PayPal) requirements.
    • Attendees can view the paid event registration open date and choose to receive an email reminder to return to the paid event page to complete registration once it’s available.
  8. (Optional) Click Customize... to set the Registration/Sale Ends date and time of when the ticket sale will stop.
    You can also click Default to set your Registration/Sale Ends date and time to the end of your event.
  9. (Optional) Under Description, enter a description for the type of ticket or a message for your Attendees.
  10. Click the Invite Attendees toggle to enable to On or click the toggle to disable to Off.
    Note: Designated users are limited to 1 registration per user and cannot register on behalf of other users.
    Manage who can register for your event:
    • Invite attendees by email addresses: Email addresses you add will receive an email invitation. Any email address can either be manually entered in the Invited Users field or imported from a CSV file. Please note that if you add or import any Attendee email address that is not associated with a Zoom account, the Attendee will need to sign up for a Zoom account (with their email address that you added/imported) before they can register for your event.
      Note: Only the users added to the guest list are allowed to view and register for this ticket type.
      • To add users to your event's guest list by email:
        1. Select the Invite attendees by email addresses check box.
        2. Click + Add users.
          An Add Users to Guest List pop-up window will appear.
        3. In the pop-up window, select Enter email addresses.
        4. In the Invited Users box, enter the users' email addresses.
        5. Click Save.
        6. (Optional) Click Add to add more users by email.
        7. (Optional) Click View to view your guest list, search for guests, or delete email addresses.
      • To import multiple users' emails to your event's guest list:
        1. Select the Invite attendees by email addresses check box.
        2. Click + Add users.
          An Add Users to Guest List pop-up window will appear.
        3. In the pop-up window, select Import email addresses from CSV.
        4. Click Import.
        5. Find and select the CSV file you want to import, then click Open.
        6. Once the CSV file has been imported, click Add.
        7. Click Save.
    • Invite members of specified company domains: Members of the domains you specify will be able to register for events on the Event Details page. Enter the specified domains you want to allow users to register. If using multiple domains, add a comma between domains to separate them.
      • To add all users from a specified @domain to your private event’s guest list:
        1. Select the Invite members of specified company domains check box.
        2. Enter a valid domain or multiple valid domains.
          Note: For example, to invite all members of the ABC company (with members having name@abc.co email addresses), add abc.co as the domain.
        3. Click Save.
    • Invite members of my Zoom account: Members of your Zoom account will receive an email invitation. Only the users who belong to your account can register for your event.
  11. Click Save.
    After you click Save:
    • If your event is already published, the event invitation will be sent to the invited email addresses.
    • If your event is not published yet, the event invitation will be sent to the invited email addresses after you publish your event.
  12. (Optional) Click + Add Ticket to add more ticket types.
  13. (Optional) Enter a Message for confirmation email for your registrants.
  14. If this is a paid event, set the ticket cancellation policy. By default, it will use the policies set in the ticket Cancellation Policy section of your account.
  15. Click Save.

In the top right corner, click Publish Event to publish the conference, or click Republish Event to save and publish updated content (which will be displayed to Attendees).

You can also click Save to save your changes (which will not be displayed to Attendees).

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