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Getting started with Zoom Apps Follow

Overview

Zoom Apps combine your favorite apps with the power of video communications by allowing you to access them directly in your Zoom desktop client and meetings. With Zoom Apps, you can streamline workflows, collaborate with colleagues, and also bring elements of fun and wellness into your interactions with colleagues, friends, and family members.

These apps, reviewed and approved by Zoom, are available for installation directly in the desktop client or from the Zoom Marketplace. Once installed, work on projects with the app directly in the Zoom desktop client, or launch a meeting with the opened app and invite others to view and collaborate with you.

This article provides details on how to install and use Zoom Apps in the desktop client and in meetings. We have more information regarding admin deployment and and pre-approval of Zoom Apps, as well as other frequently asked questions.


This article covers:

Prerequisites

  • Zoom desktop client
    • Windows: version 5.7.3 or higher
    • macOS: version 5.7.3 or higher

Note: If you do not see Zoom Apps in the desktop client, please contact an account admin to have this feature enabled.

Installing a Zoom App

Zoom Apps can be installed before a meeting through the App Marketplace, on the desktop client in the Apps tab, or during a live meeting.

In a meeting

  1. Start a meeting
  2. Click the Apps  option.
  3. Click Discover.
  4. Look through the featured apps in the Discover section.
  5. Click View next to the name of the app to view more details, then click Add to install the app.
  6. Follow the authorization steps shown on the screen. These may vary depending on the App you are installing.

On the desktop client

  1. Open the Zoom desktop client.
  2. Sign in to your account.
  3. Click the Apps  tab.
  4. View available Apps for installation on the Discover tab.
  5. Click View next to the name of the app to view more details, then click Add to install the app.
  6. If you see the Request pre-approve option instead, your account owner or admin must approve the app before it can be installed. Click Request pre-approve to send a request to your owner/admin.
  7. A web page will launch for you to authorize the app to have access to the necessary account information. Follow the instructions provided.

In the Marketplace

  1. Navigate to https://marketplace.zoom.us/ and sign in.
  2. Search for apps by entering text into the search bar, selecting a category, or filtering the apps that are currently displayed.
  3. After performing a search, click the app icon to select it.
  4. Click Install.
  5. If you see the Request pre-approve option instead, your account owner or admin must approve the app before it can be installed. Click Request pre-approve to send a request to your owner/admin.
  6. Once installed, the Zoom App is available in the desktop client for use in a meeting.

Using a Zoom App

Zoom Apps can be launched during a live meeting to promote collaboration on a project in the App, or you can use the App in the desktop client outside of a meeting.

Using a Zoom App in the desktop client

  1. Click the Apps  tab.
  2. Click My Apps to view apps you have already installed.
  3. Find the App you would like to use and click Open next to the App. The Zoom App will open within the Zoom window.
  4. (Optional) To switch between multiple open apps, click the  next to the name of the App at the top of the window and select another opened App.
  5. (Optional) Click My Apps in the top-left corner to return to the list of installed apps to open another app.

Once the App is opened, you have the additional following options:

  •  Start Meeting: Start an instant meeting and invite others to begin collaborating. Any currently open apps are automatically opened in the meeting, and the Invite window appears to choose other contacts to join the meeting and collaborate.
  •  Send: Invite others to use the opened App and collaborate with you outside of a meeting. These recipients will be notified through a chat message. Recipients of the request must also install and authorize the Zoom App.
  • More :
    • Open in a New Window: Open the app in a new window, which can be moved and resized independently of the Zoom desktop client.
    • Refresh App
    • Close

Using a Zoom App in a meeting

Zoom Apps can be opened in the client and then brought into a meeting, or started during an active meeting as needed.

Access to Zoom Apps in meetings is primarily restricted by the presence of the meeting host, or specifically, the user that the meeting belongs to, rather than whichever participant currently has the host role. Zoom Apps may require access to meeting information that only the original host of the meeting would normally be able to provide, thus those Zoom Apps can only be used in the meeting when the host is currently present. Other Zoom Apps requiring lower meeting information access can be used without the host present, but are limited in what they can achieve in a meeting.

Additionally, the host of the meeting may immediately suspend all use of Zoom Apps, at any time, through the in-meeting security controls.

  1. Start or join a meeting.
  2. Click Apps  in the meeting controls.
  3. Click My Apps to view apps you have already installed.
  4. Click on the App you would like to use and it will open in the side panel.
    Note: You may not be able to use certain Zoom Apps without the owner of the meeting present.
  5. (Optional) To switch between multiple open apps, click the  next to the name of the App at the top of the panel and select another opened App.

Once the App is opened, you have the additional following options:

  •  Share: Begin sharing your view of the app with meeting participants. Clicking the  next to share also provides the options to share with computer audio as well.
  • Send: Invite other participants to install and use the app collaboratively. The user can choose Send to all or Select participants... Participants will be notified of the invitation to use the Zoom app with a banner and chat message, then must also install and authorize the Zoom App.

    Notes:

    • Some Apps will allow collaboration by sharing alone, without having to install the App.
    • If you are not on the required desktop client version, the app message in chat will appear as “[Upgrade to the latest version to see this message]”.
  • Expand: Increases the side of the Zoom App panel to facilitate ease of use of the opened app. Clicking Collapse reverts the size back to its original size.