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Customizing webinar email templates Follow

With webinar branding, you can customize the emails sent out to the panelists, registrants, attendees, and absentees of the webinar. However if necessary, the Webinar Invite templates can be customized for a specific group of users.

You can also customize your webinar registration page.

This article covers:

Prerequisites

  • Pro, Business, Education, or Enterprise account
  • Webinar add-on
  • Approved Vanity URL
  • Account owner or admin privileges
  • HTML, CSS, and FreeMarker Format knowledge

Customizing webinar email templates for all users

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings
  2. In the navigation panel, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under Invitation Email Branding, click Edit next to the template you want to edit:
    • Webinar Invite Attendee Email- The initial email that webinar hosts can copy after creating a webinar, and send to their potential attendees for registering for the webinar.
    • Webinar Invite Attendee Email (without registration)- The initial email that webinar hosts can copy after creating a webinar, and send to their potential attendees, for webinars that do not require registration.
    • Webinar Invite Panelist Email- The automated email sent to panelists, once they have been added under the panelist section of the webinar.
  5. (Optional) If you want to make this template mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.

Customizing webinar email templates for a group

Note: If you signed up for a new Zoom account after August 21, 2021; or the New Admin Experience is enabled on your account, the Group Management page has been renamed to Groups.

Only Webinar Invite Attendee Email, Webinar Invite Attendee Email (without registration), and Webinar Invite Panelist Email templates can be set at the group level.

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings
  2. In the navigation panel, click User Management then Group Management.
  3. Click the applicable group name from the list, then click the Settings tab.
  4. Click the Meeting tab.
  5. Under Invitation Email Branding, click Edit next to the template you want to edit:
    • Webinar Invite Attendee Email- The initial email that webinar hosts can copy after creating a webinar, and send to their potential attendees for registering for the webinar.
    • Webinar Invite Attendee Email (without registration)- The initial email that webinar hosts can copy after creating a webinar, and send to their potential attendees, for webinars that do not require registration.
    • Webinar Invite Panelist Email- The automated email sent to panelists, once they have been added under the panelist section of the webinar.
  6. (Optional) If you want to make this template mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.