Managing your Zoom Events sold-to address

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If you are a business, your sold-to address is typically where your business is established. If you are an individual, your sold-to address is typically where you normally reside. Your address is used to calculate tax and for other purposes as stated in the Zoom Events Privacy Statement.

Prerequisites for managing a sold-to address

  • Zoom desktop client
    • Windows: 5.7.6 or higher
    • macOS: 5.7.6 or higher
  • Zoom mobile client
    • iOS: 5.7.6 or higher
    • Android: 5.7.6 or higher
  • Pro, Business, Enterprise, or Education account
  • Account owner or admin privileges


  • There is a dependency with Windows' Webview package for Windows platform; while version 5.7.6 does support Zoom Events, it may cause a blank lobby experience for hosts.
  • For access to the latest Zoom Events and Webinar features, we strongly recommend you to update to the latest version of the Zoom desktop client/mobile application.

How to edit your Sold-To address

Your address is used to calculate tax and for other purposes as stated in the Zoom Events Privacy Statement. Currency (USD - $) is determined by the country/region selected below.

Under Billing Information of the hub you want to manage, you can edit the sold-to address.

  1. Sign in to Zoom Events.
  2. At the top of the page, click Manage.
  3. In the navigation menu, under the Hub you want to manage, click Billing Information.
  4. Under Your Address, enter the required address information.
  5. Click Save.

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