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Zoom Support Maintenance: 9/18/2021

Date and time: 9/18/2021 at 1PM PST for 10 hrs 30 min

We will be performing routine maintenance for Zoom Support. During this time, users may experience system delays or longer than expected wait times when contacting Zoom Support via phone, chat or web submission. All other request methods, based on your plan, will be available during this time. Please refer to for available contact options.

Affected components: Zoom Support Center

Assigning Zoom Events licenses Follow

After purchasing a Zoom Events license, you will need to assign the licenses to users in your account.

Once you have assigned a Zoom Events license to a user, the user will then be able to create a Hub for publishing events.

Prerequisites for assigning Zoom Events licenses

  • Zoom desktop client
    • Windows: 5.6.5 (823) or higher
    • macOS: 5.6.4 (765) or higher
  • Zoom mobile client
    • iOS: 5.6.4 (308) or higher
    • Android: 5.6.4 (1862) or higher
  • Pro, Business, Enterprise, or Education account
  • Account owner or admin privileges
  • Unassigned Zoom Events licenses

How to assign Zoom Events licenses

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click User Management then Users.
  3. Click the Users tab.
  4. Find the applicable user name from the list.
  5. To the right of the user you want to assign a license to, click Edit.
    A new window will open.
    Note: Use the Search field to search for and add a user that is not listed.
  6. For the User Type, select Licensed.
    A drop-down menu will appear.
  7. In the drop-down menu, select Meeting.
  8. Select the Zoom Events check box.
  9. Click Save.