Assigning Zoom Events licenses

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After purchasing a Zoom Events license, you will need to assign the licenses to users in your account.

Once you have assigned a Zoom Events license to a user, that user will be able to create a hub for publishing events.

Notes:

  • Session capacity within a Zoom Event is defined by the tier of the Zoom Events license. For example, if an event host has a Zoom Events 1,000 license, they can have up to 1,000 total attendees in their webinar or meeting session. A meeting session has a maximum capacity of 1,000 attendees, even if the host has a Zoom Events license greater than 1,000.
    If a meeting is scheduled outside of Zoom Events, meeting capacity is determined by the Zoom Meeting license capacity.
  • Account owners and admins can assign both a Zoom Events license and a Zoom Webinars license to a user in the Zoom web portal. Zoom Events capacity will be limited by the Zoom Events license. The capacity of scheduled webinars will be limited by the larger capacity of the Zoom Webinars license or Zoom Events license.

This article covers:

Prerequisites for assigning Zoom Events licenses

  • Pro, Business, Enterprise, or Education account
  • Account owner or admin privileges
  • Unassigned Zoom Events license(s)

How to assign Zoom Events licenses

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click User Management then Users.
  3. Click the Users tab.
  4. Find the applicable user name from the list.
  5. To the right of the user you want to assign a license to, click Edit.
    A new window will open.
    Note: Use the Search field to search for and add a user that is not listed.
  6. For the User Type, select Licensed.
  7. In the dropdown menu, select Meeting and Zoom Phone Basic.
  8. Select the Zoom Events check box.
  9. Click Save.

Frequently asked questions about assigning Zoom Events licenses

What happens if a user’s Zoom Events license is revoked?

The user who has their Zoom Events license revoked:

  • Will lose organizer and hosting privileges as well as access to all data tied to the license that was revoked
  • Will retain attendee privileges when accessing Zoom Events

What happens if the Zoom Events license of a user is reassigned to another user?

Zoom Event data is associated to a user’s account and not to the Zoom Events license itself. If a license from a previous license holder is reassigned to another user:

  • All events including drafts, published and scheduled events created by the previous license holder will not transfer over to the new license holder
  • All information associated with a published Zoom Event will not transfer when you reassign a Zoom Events license to a different user in your Zoom account
  • Nothing from the previous license holder’s account will transfer over when the license is reassigned

Can I concurrently have a paid license and a free trial license?

Only Pro Meeting license holders or business customers can get a free Zoom Events trial license for Zoom Events. Existing Zoom Events license holders are not eligible for a free Zoom Events trial license.

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