Payment methods for OnZoom Attendees

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You can pay for OnZoom events with a credit/debit card or PayPal Express Checkout. Available payment options will depend on what forms of payment the Host accepts.

Depending on which payment methods the Host has enabled, you will see one or both of these accepted payment methods during checkout:

  • Credit/debit card payment
  • PayPal Express Checkout

This article covers:

Prerequisites for managing OnZoom payment methods

  • Zoom desktop client
    • Windows: 5.6.5 (823) or higher
    • macOS: 5.6.4 (765) or higher
  • Zoom mobile app
    • iOS: 5.6.4 (308) or higher
    • Android: 5.6.4 (1862) or higher

How to purchase a ticket

NoteBefore you can register for a paid event, you must enter your payment method to complete the registration process and sold-to address.

For more information, please visit this support article on how to register for all free events and paid events.

Purchase ticket after the first time

If you saved a payment method to your OnZoom account during the checkout process when you purchased a ticket the first time or if you manually added a card to your OnZoom account, the process to buy a ticket will be more streamlined and convenient.

How to add payment methods to your OnZoom account

Adding and/or saving payment methods to your account helps to make the checkout process go faster and convenient.

You can save up to two payment cards to your account.

Payment cards can be added:

Save a payment card during the checkout process

During the checkout process of buying tickets, you have the option to Save this payment method for future use. When you select this option, the payment method being used at checkout will be saved to your OnZoom account.

Add a payment card in your account's billing section

To add a payment card to your account:

  1. Sign in to OnZoom.
  2. In the top-right corner, click your profile picture.
  3. Click Attendee Payments & Billing.
  4. Under Payment Method Management, click + Add Credit/Debit Card.
  5. Enter the Card Holder Name and Card Information.
  6. Click Save.
  7. Under Billing Address, enter the billing address associated with the card.
  8. Click Save.

Link a PayPal account

To add a PayPal account to your account:

  1. Sign in to OnZoom.
  2. In the top-right corner, click your profile picture.
  3. Click Attendee Payments & Billing.
  4. Under Payment Method Management, click + Link PayPal Account.
    You will be redirected to PayPal's website.
  5. Follow the prompts and enter the required information to link your PayPal account to your OnZoom account.
    After you link a PayPal account, you will return to your OnZoom account's billing page.

How to manage payment methods

Remove a saved card

To remove a saved card from your account:

  1. Sign in to OnZoom.
  2. In the top-right corner, click your profile picture.
  3. Click Attendee Payments & Billing.
  4. In the top-right corner of the card you want to delete, click the ellipses more-button__1_.png.
  5. Click Remove Card.

Unlink a PayPal account

To unlink a PayPal account:

  1. Sign in to OnZoom.
  2. In the top-right corner, click your profile picture.
  3. Click Attendee Payments & Billing.
  4. In the top-right corner of the card you want to delete, click the ellipses more-button__1_.png.
  5. Click Remove PayPal Account.

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