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Zoom Support Maintenance: 9/18/2021

Date and time: 9/18/2021 at 1PM PST for 10 hrs 30 min

We will be performing routine maintenance for Zoom Support. During this time, users may experience system delays or longer than expected wait times when contacting Zoom Support via phone, chat or web submission. All other request methods, based on your plan, will be available during this time. Please refer to for available contact options.

Affected components: Zoom Support Center

Enabling users to enter and share their pronouns (admins) Follow


Enabling the Pronouns feature allows users in your account to add pronouns to their user profiles and selectively share them during meetings that they host or join, and webinars that they are a host or panelist for. Only users themselves can add pronouns to their profile, unless this information is mapped through SSO by an account owner or admin.

The Pronouns feature is off by default and must be enabled by an account owner or admin at the account level for all account types except free Basic accounts and accounts with a single licensed user.

Note: If you are a free Basic or single licensed user, learn how to add your pronouns to your user profile and share them during meetings and webinars.


  • Zoom desktop client
    • Windows: 5.7.0 or higher
    • macOS: 5.7.0 or higher
    • Linux: 5.7.0 or higher
  • Zoom mobile app
    • Android: 5.7.0 or higher
    • iOS: 5.7.0 or higher


To enable the Pronouns feature for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation panel, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under Admin Options, click the toggle to enable Allow users to enter and share pronouns.
  5. If a verification dialog appears, click Enable to verify the change.

Once enabled, you can let users add their pronouns directly, or you can add pronoun information from your Identity Provider (IdP) through SAML mapping. For example, if your IdP supports a pronouns field, a user signing in to Zoom with SSO will have their pronouns automatically mapped to their Zoom user profile. Learn more about adding pronoun information through basic SAML mapping.