Getting started with Smart Gallery

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Remote meeting attendees may find it difficult to see people clearly when other meeting participants are in a Zoom Room. To address this issue, Zoom Rooms Smart Gallery displays multiple video feeds from a single conference room. This allows the Zoom Room cameras to focus more closely on groups of participants and display these people more clearly to remote attendees. Effective collaboration between remote attendees and Zoom Room participants can be enhanced by the face-to-face meeting experience.

This article covers:

Prerequisites for using Smart Gallery

  • Zoom Rooms for macOS: version 5.12.6 or higher
  • Zoom Rooms for Windows: version 5.12.6 or higher
  • Zoom Rooms Appliances: version 5.8.0 or higher
  • Zoom Rooms Controller for iOS: version 5.12.6 or higher
  • Zoom Rooms Controller for Android: version 5.12.6 or higher
  • Account owner, admin, or role with edit access to Zoom Rooms (for enabling as default)

Note: Windows, macOS, and Logi 5 devices can support up to six video streams. All other devices can support up to three.

System requirements

Appliances

Vendor Model Smart Gallery Support
Neat Bar Supported
Neat Bar Pro Supported
Neat Board Supported
Poly

Studio X30

Supported
Poly Studio X50 Supported
Poly Studio X70 Supported
Poly G7500 w/ E70 Camera Supported
Yealink A20 Meeting Bar Supported
Yealink A30 Meeting Bar Supported
Logitech Rally Bar Supported
Logitech Rally Bar Mini Supported

All-in-one room systems

Vendor Model Smart Gallery Support

DTEN

D7 Supported

Windows/Mac

Processor OS

Fourth generation or greater quad-core Intel Core i3, i5, i7 and i9 processors

64-bit Windows 10 or greater

Sixth generation dual-core Intel Core i5, i7 and i9 processors (excluding Y-series). Intel display driver version >= 23.20.xx.xxxx. For Intel HD620 graphics processors, driver version >= 26.xx.xx.7323.

64-bit Windows 10 or greater

Quad-core Intel Xeon E3 or E5 processors (“Broadwell” architecture or newer)

64-bit Windows 10 or greater

Apple M1 processor

MacOS 10.13 or greater

Fourth generation or greater quad- core Intel Core i3, i5, i7 and i9 processors

MacOS 10.13 or greater

Fourth generation or greater dual-core Intel Core i5, i7 and i9 processors

MacOS 10.13 or greater

Quad- core Intel Xeon E3, E5 or W processors (“Ivy Bridge” architecture or newer)

MacOS 10.13 or greater

How to enable Smart Gallery

The Smart Gallery experience can be enabled using the Multi-Stream setting on the Zoom Rooms controller or Zoom Rooms for Touch display.

On a Zoom Rooms controller

  1. Tap Camera Control on the controller interface.
  2. Tap Multi-Stream. You will see each conference room camera feed displayed on your Zoom Rooms display. 
  3. (Optional) Tap Max Feed Number to limit number of video feeds displayed. 

On a Zoom Rooms for Touch display

  1. Tap More on the display, then tap Settings.
  2. Tap Camera, then tap Open Camera Control.
  3. Tap Multi-Stream. You will see each conference room camera feed displayed on your Zoom Rooms display.
  4. (Optional) Tap Max Feed Number to limit number of video feeds displayed. 

How to set Smart Gallery as the room default view

You can set Smart Gallery as the room default view by toggling the Multi-Stream setting on the Zoom web portal.

  1. Sign in to the Zoom web portal.
  2. Click Room Management, then click Zoom Rooms.
  3. You can use the Zoom Rooms location hierarchy to enable Smart Gallery from the account, location, or room settings. For this example, click Account Settings.
  4. Click the Account Profile tab and scroll down to the Devices heading, then click the radio button to toggle the Multi-Stream setting.
  5. (Optional) Click the drop down next to Max Feed Number to limit number of video feeds displayed. 

How remote attendees experience Smart Gallery

Remote attendees will be able to access all the available video feeds from the Zoom Room if they are using the Gallery, Side-by-Side, or Thumbnail views, or if they decide to pin a specific video. Each Zoom Room video feed is displayed as a distinct meeting participant with full resolution. These same meeting participants are named after the Zoom Room itself followed by a number: "Conference Room - 2", "Conference Room - 3", etc. 

Note: Remote attendees with Poly X30, Poly X50 and Yealink A20 devices will be able to identify the active speaker in a room with Smart Gallery enabled. 

Remote attendees with other devices will see the main camera feed from the Zoom Room as the active speaker, even if participants from the other Zoom Room camera feeds are speaking.

What resolutions are supported with Smart Gallery?

Capture resolution and sending resolution for Mac and Windows Zoom Rooms:

OS Processor Processor Frequency (GHz) Supported Stream Resolutions

Windows/Mac

8+ Cores

2+

One Main 720p
Five Secondary 360p

Windows/Mac

6+ Cores

2+

One Main 720p
Five Secondary 360p

Windows/Mac

6+ Cores

<2

One Main 720p
Two Secondary 720p

Windows/Mac

4 Cores

<1.5

Three at 360p

Windows/Mac

4 Cores

1.5 - 2

One Main 720p
Two Secondary 360p

Windows/Mac

4 Cores

2 - 3

One Main 720p
Five Secondary 360p

Windows/Mac

4 Cores

3+

One Main 720p
Five Secondary 360p

Windows

2 Cores

2.5+

One Main 720p
Two Secondary 360p

Windows

2 Cores

<2.5

Three at 360p

MacOS

Dual Core i7

-

Three at 360p

MacOS
(10.15+ required)

Dual Core i5

-

Three at 360p

Windows/Mac

i3 - 4+ Cores
(8th Gen+)

3+

One Main 720p
Five Secondary 360p

On Mac and Windows Zoom Rooms, when sharing is triggered, the sending resolution will change as follows:

Original Resolutions

Stream Resolution During Screen Share

One Main 1080p
Five Secondary 360p

One Main 720p
Five Secondary 360p

One Main 1080p
Two Secondary 720p

One Main 720p
Two Secondary 360p

Three at 720p

One Main 720p
Two Secondary 360p

One Main 720p
Two Secondary 360p

Three at 360p

Three at 360p

Three at 360p

Note: Currently, a Zoom Room cannot use Smart Gallery and Multi-camera mode simultaneously.

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