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Getting Started with Smart Gallery Follow

Remote meeting attendees may find it difficult to see people clearly when other meeting participants are in a Zoom Room. To address this issue, Zoom Rooms Smart Gallery displays multiple video feeds from a single conference room. This allows the Zoom Room cameras to focus more closely on groups of participants and display these people more clearly to remote attendees. Effective collaboration between remote attendees and Zoom Room participants can be enhanced by the face-to-face meeting experience.

This article covers:

Prerequisites

  • Zoom Rooms for macOS: version 5.8.0 or higher
  • Zoom Rooms for Windows: version 5.8.0 or higher
  • Zoom Rooms Appliances: version 5.7.0 or higher
  • Account owner, admin, or role with edit access to Zoom Rooms (for enabling as default)

Notes:

  • Smart Gallery is only supported on Zoom Rooms for shared spaces. It is not supported on Zoom for Home devices. 
  • Smart Gallery is currently available on Neat and Poly appliances. Logitech appliances should be supported later this year.

How to enable Smart Gallery

The Smart Gallery experience can be enabled using the Multi-Stream setting on the Zoom Rooms controller or Zoom Rooms for Touch display.

On a Zoom Rooms controller

  1. Tap Camera Control on the controller interface.
  2. Tap Multi-Stream. You will see each conference room camera feed displayed on your Zoom Rooms display. 

On a Zoom Rooms for Touch display

  1. Tap More on the display, then tap Settings.
  2. Tap Camera, then tap Open Camera Control.
  3. Tap Multi-Stream. You will see each conference room camera feed displayed on your Zoom Rooms display.

How to set Smart Gallery as the room default view

You can set Smart Gallery as the room default view by toggling the Multi-Stream setting on the Zoom web portal.

  1. Sign-in to the Zoom web portal.
  2. Click Room Management, then click Zoom Rooms.
  3. You can use the Zoom Rooms location hierarchy to enable Smart Gallery from the account, location, or room settings. For this example, click Account Settings.
  4. Click the Account Profile tab and scroll down to the Devices heading, then toggle the Multi-Stream setting.

How remote attendees experience Smart Gallery

Remote attendees will be able to access all the available video feeds from the Zoom Room if they are using the Gallery, Side-by-Side, or Thumbnail views, or if they decide to pin a specific video. Each Zoom Room video feed is displayed as a distinct meeting participant with full resolution. These same meeting participants are named after the Zoom Room itself followed by a number: "Conference Room - 2", "Conference Room - 3", etc. 

Note: Remote attendees who use Active Speaker view will only see the main camera feed from the Zoom Room, even if participants from the other Zoom Room camera feeds are speaking.