Getting started with Smart Gallery

Remote meeting attendees may find it difficult to see people clearly when other meeting participants are in a Zoom Room. To address this issue, Zoom Rooms Smart Gallery displays multiple video feeds from a single conference room. This allows the Zoom Room cameras to focus more closely on groups of participants and display these people more clearly to remote attendees. Effective collaboration between remote attendees and Zoom Room participants can be enhanced by the face-to-face meeting experience.

This article covers:

• How to enable Smart Gallery
  • On a Zoom Rooms controller
  • On a Zoom Rooms Touch display
• How to set Smart Gallery as the room default view
• How to hide the full room view
• How remote attendees experience Smart Gallery
• What resolutions are supported with Smart Gallery?
  • Mac and Windows Zoom Rooms
  • Zoom Room Appliances

Prerequisites for using Smart Gallery

• Zoom Rooms for macOS: version 5.12.6 or higher
• Zoom Rooms for Windows: version 5.12.6 (64-bit) or higher

  • The 64-bit version of the Zoom Rooms for Windows app is required

  • Sixth generation or greater Intel Core i5, i7 and i9 processors require Intel Graphics Driver version 31.x.x.x or greater

• Zoom Rooms Appliances: version 5.15.0 or higher
• Zoom Rooms Controller for iOS: version 5.12.6 or higher
• Zoom Rooms Controller for Android: version 5.12.6 or higher
• Account owner, admin, or role with edit access to Zoom Rooms (for enabling as default)

Note: Windows and macOS devices can support up to six video streams, while Logitech devices can support up to 5 video streams. All other devices can support up to three.

System requirements

Appliances

Vendor	Model	Smart Gallery Support
Neat	Bar	Supported
Neat	Bar Pro	Supported
Neat	Board	Supported
Poly	Studio X30	Supported
Poly	Studio X50	Supported
Poly	Studio X52	Supported
Poly	Studio X70	Supported
Poly	G7500 w/ E70 Camera	Supported
Yealink	A20 Meeting Bar	Supported
Yealink	A30 Meeting Bar	Supported
Logitech	Rally Bar	Supported
Logitech	Rally Bar Mini	Supported
Logitech	Rally Bar Huddle	Supported

All-in-one room systems

Vendor	Model	Smart Gallery Support
DTEN	D7	Supported

Windows/Mac

Processor	OS
Fourth or fifth generation quad-core Intel Core i3, i5, i7 and i9 processors	64-bit Windows 10 or greater Zoom Rooms for Windows 64-bit version
Sixth generation or greater, dual-core or greater Intel Core i5, i7 and i9 processors (excluding Y-series).	64-bit Windows 10 or greater Zoom Rooms for Windows 64-bit version Intel Graphics Driver version 31.x.x.x or greater
Quad-core Intel Xeon E3 or E5 processors (“Broadwell” architecture or newer)	64-bit Windows 10 or greater Zoom Rooms for Windows 64-bit version
Apple M1 processor	MacOS 10.13 or greater
Fourth or fifth generation quad-core Intel Core i3, i5, i7 and i9 processors	MacOS 10.13 or greater
Fourth or fifth generation quad-core Intel Core i3, i5, i7 and i9 processors	MacOS 10.13 or greater
Quad- core Intel Xeon E3, E5 or W processors (“Ivy Bridge” architecture or newer)	MacOS 10.13 or greater

Requirements for six streams

Processor	OS
Fourth or fifth generation Intel Core i3, i5, i7 and i9 processors with >= 4 physical cores and base Frequency >= 3GHz	64-bit Windows 10 or greater Zoom Rooms Windows Client (64-bit)
Sixth or seventh generation Intel Core i5, i7 and i9 processors with >= 4 physical cores and base Frequency >=3 GHz	64-bit Windows 10 or greater Zoom Rooms Windows Client (64-bit) Intel Graphics Driver version 31.x.x.x or greater
Eighth or greater generation Intel Core i5, i7 and i9 processors with >= 4 physical cores and base Frequency >= 2GHz	64-bit Windows 10 or greater Zoom Rooms Windows Client (64-bit) Intel Graphics Driver version 31.x.x.x or greater
Intel 12th generation and above	64-bit Windows 10 or greater Zoom Rooms Windows Client (64-bit)
Eighth or greater generation Intel Core i5, i7 and i9 processors with >= 4 physical cores and base Frequency >= 3GHz	MacOS 10.13 or greater
All M1 chips and above	MacOS 10.13 or greater

Recommendations for dual or triple screen rooms

Windows	macOS
Dual Screen: Intel tenth generation Core i5, 4-core processor, 2.40GHz or greater Triple Screen: Intel tenth generation Core i7, 8-core or greater desktop processor, 2.0GHz or greater 16GB RAM, dual channel (2* 8GB), or greater Zoom Rooms for Windows 64-bit version Intel Graphics Driver version 31.x.x.x or greater	Mac M1 CPU, or Mac M2 CPU, or Intel eighth generation Core i7, 6‑core, 3.2GHz (turbo boost up to 4.6GHz) CPU   Supports Dual or Triple Screen

How to enable Smart Gallery

The Smart Gallery experience can be enabled using the Multi-Stream setting on the Zoom Rooms controller or Zoom Rooms for Touch display.

On a Zoom Rooms controller

1. Tap Camera Control on the controller interface.
2. Tap Multi-Stream. You will see each conference room camera feed displayed on your Zoom Rooms display. 
3. (Optional) Tap Max Feed Number to limit number of video feeds displayed. 

On a Zoom Rooms for Touch display

1. Tap More on the display, then tap Settings.
2. Tap Camera, then tap Open Camera Control.
3. Tap Multi-Stream. You will see each conference room camera feed displayed on your Zoom Rooms display.
4. (Optional) Tap Max Feed Number to limit number of video feeds displayed. 

How to set Smart Gallery as the room default view

You can set Smart Gallery as the room default view by toggling the Multi-Stream setting on the Zoom web portal.

1. Sign in to the Zoom web portal.
2. Click Room Management, then click Zoom Rooms.
3. You can use the Zoom Rooms location hierarchy to enable Smart Gallery from the account, location, or room settings. For this example, click Account Settings.
4. Click the Account Profile tab and scroll down to the Devices heading, then click the radio button to toggle the Multi-Stream setting.
5. (Optional) Click the drop down next to Max Feed Number to limit number of video feeds displayed. 

How to hide the full room view

A camera view of the entire room will accompany the other smart gallery video streams by default. If you want to hide this view and see only the individual video streams, follow these steps:

1. Start a meeting in your Zoom Room with smart gallery enabled.
2. Tap  Participants.
3. Tap the ellipses  next to the entry for the Zoom Room. 
4. Tap Hide Room View.
5. (Optional) If you want to change the setting again, follow steps 2-4 and tap Show Room View. 

How remote attendees experience Smart Gallery

Remote meeting attendees will be able to view all the available video streams from the Zoom Room if they are using the Gallery, Side-by-Side, or Thumbnail views. Each Zoom Room video stream is displayed as a distinct meeting participant with full resolution. These same meeting participants are named using a pattern that includes the Zoom Room name followed by a number, for example: "Conference Room 1", "Conference Room 2", etc.

Note: Remote attendees with Poly X30, Poly X50 and Yealink A20 devices will be able to identify the active speaker in a room with Smart Gallery enabled. 

Remote attendees with other devices will see the main camera feed from the Zoom Room as the active speaker, even if participants from the other Zoom Room camera feeds are speaking.

What resolutions are supported with Smart Gallery?

Mac and Windows Zoom Rooms

OS	Processor	Processor Frequency (GHz)	Supported Stream Resolutions
Windows/Mac*	8+ Cores	2+	One Main 720p Five Secondary 360p
Windows/Mac*	6+ Cores	2+	One Main 720p Five Secondary 360p
Windows/Mac	6+ Cores	<2	One Main 720p Two Secondary 720p
Windows/Mac	4 Cores	<1.5	Three at 360p
Windows/Mac	4 Cores	1.5 - 2	One Main 720p Two Secondary 360p
Windows/Mac*	4 Cores	2 - 3	One Main 720p Five Secondary 360p
Windows/Mac*	4 Cores	3+	One Main 720p Five Secondary 360p
Windows	2 Cores	2.5+	One Main 720p Two Secondary 360p
Windows	2 Cores	<2.5	Three at 360p
MacOS	Dual Core i7	-	Three at 360p
MacOS (10.15+ required)	Dual Core i5	-	Three at 360p
Windows/Mac*	i3 - 4+ Cores (8th Gen+)	3+	One Main 720p Five Secondary 360p
*Device supports six streams	N/A	N/A	Three at 720p

On Mac and Windows Zoom Rooms, when sharing is triggered, the sending resolution will change as follows:

Original Resolutions	Stream Resolution During Screen Share
One Main 1080p Five Secondary 360p	One Main 720p Five Secondary 360p
One Main 1080p Two Secondary 720p	One Main 720p Two Secondary 360p
Three at 720p	One Main 720p Two Secondary 360p
One Main 720p Two Secondary 360p	Three at 360p
Three at 360p	Three at 360p

Note: Currently, a Zoom Room cannot use Smart Gallery and Multi-camera mode simultaneously.

Zoom Room Appliances

Device	Supported Stream Resolutions
Neat Bar Pro	Three at 720p
Neat Frame	Three at 720p
Poly X30/X50/X70/G7500	Three at 720p
Logitech	Three at 720p
Logitech	One Main at 720p Four Secondary at 360p
Other	One Main at 720p Two Secondary at 360p