Managing Zoom Events recordings for Hosts

Last Updated:

Note: As of December 19, 2021, we have removed the Summit event type. For a better experience, Zoom recommends you use the Conference event type. Learn more about conferences.   

You can choose to include complimentary access to your Zoom Events' cloud recording with Zoom Events ticket registration which will give registrants the opportunity to watch the event they registered for at their convenience, even if they didn't attend the event. This is an added benefit you can include with a ticket registration.

Enabling complimentary access to event recordings with ticket registration will:

  • Start the recording of the event automatically once the event starts. This ensures that the event is recorded, even if you or an Alternative Host forgets to start the recording.
    Note: For events that don't include complimentary access to event recordings with ticket registration, you will have to manually start the recording of an event.
  • Give all registrants—those who missed the event and those who attended the event—complimentary access to view the recording for 7 days after the recording is made available.
    • Once the recording of the event is available, registrants of your event will be able to access and view the cloud recording for 7 days.
    • Once a Zoom Events Attendee has registered for the event, they will be able to view the recording from their Ticket Dashboard and Event Details pages as well as the Host Profile page. 

Note: Recordings can be downloaded, edited, deleted, or shared from the Zoom web portal.

The recording will be posted automatically upon completion of the event, eliminating the need for you to manually upload the recording. If multiple files originate from the same recorded session, the longest file will automatically be selected as the recording for that session.

This article covers:

Prerequisites for managing and viewing Zoom Events recordings for Hosts

  • Zoom desktop client
    • Windows: 5.8.6 or higher
    • macOS: 5.8.6 or higher
  • Pro, Business, Enterprise, or Education account
  • Zoom Events license

Recording options

Registrants will be able to view the recording for the event they registered for only if you included complimentary viewing access with their ticket registration when you created the event.

How to manage recordings as a Host

Note: If a Host starts recording, then continues to start/stop multiple recordings, the longest recording file will be linked to the session. If a session has multiple recording files, the longest file will be provided to Attendees as the recorded session.

View recordings as a Host

To see a list of all of your recordings:

  1. Sign in to Zoom Events.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, click Recordings.

The list of recordings will be organized by these top headings:

  • Recording: The name of the recording.
  • Linked Event: The event/event session that the recording is from.
  • # of Views: The number of views that the recording received.

Recordings that have been published will have a gray Published label under their recording name.

Search recordings as a Host

  1. Sign in to Zoom Events.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, click Recordings.
  4. In the search box, search by a recording’s name or an event name.
    Note: The search is also a fuzzy search, which matches an entered term closely instead of exactly. You can search by a partial name. Additionally, if you enter a few letters of a recording or event name, you can view all results that include those letters.

Filter recordings as a Host

To filter the list of recordings by status:

  1. Sign in to Zoom Events.
  2. In the top-right, click Manage.
  3. In the navigation menu, click Recordings.
  4. To the right of the search box, click the Status (All) dropdown menu to filter by recording status.
    You can filter by Status (All), Active, and Removed.

How to watch a recording as a Host

To watch a recording:

  1. Sign in to Zoom Events.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, click Recordings.
  4. Find the event of the recording you want to watch.
  5. To the right of the event, click the ellipses more-button__1_.png, then click Watch Recording.

When you watch a recording, you will see:

  • The recording title
  • Hub name
  • Any additional sessions
  • Title of the session of the recording
  • Description of the session of the recording

How to edit a recording as a Host

To edit a recording:

  1. Sign in to Zoom Events.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, click Recordings.
  4. Find the event that you want to edit.
  5. To the right of the event, click the ellipses more-button__1_.png, then click Edit.
  6. (Optional) In the Title section, enter the new title of the recording.
  7. (Optional) In the Description section, enter the new description for the recording.
  8. (Optional) Use the slider bar to trim the duration of the recording. After you finish trimming, the remaining portion (within the blue border) is saved as the new recording.
    • To trim (shorten) the beginning of the recording, drag the slider bar from left to right. The section that you trim off (outside of the blue border) will be deleted.
    • To trim (shorten) the ending of the recording, drag the slider bar from right to left. The section that you trim off (outside of the blue border) will be deleted.
  9. Click Save.

How to delete a recording as a Host

To delete a recording:

  1. Sign in to Zoom Events.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, click Recordings.
  4. Find the event of the recording that you want to delete.
  5. To the right of the event, click the ellipses more-button__1_.png, then click Delete Recording.
  6. Click Delete.

How to report a recording

  1. Access the recording’s watch page by watching a recording from your own Host Recordings tab or playing a recording from a Hub’s public on-demand recordings.
  2. At the bottom of the page, click Report Recording.
    Note: If a user clicks and is not signed in, they’ll need to return to the sign-in page. After they sign in, they need to be redirected back to this page.

After reporting a recording, you will be directed to the Trust & Safety reporting form.

How to manage your Hub's on-demand recordings

The Hub's on-demand recordings give event organizers the option to allow users to watch event recordings. Hosts and event organizers can choose which recordings will be displayed in their recordings. This also allows users to access recordings without an initial registration for the event, gives users who missed an event an option to view event recordings, and helps event organizers with knowledge sharing and content marketing.

Note: The on-demand recordings can only be watched by Attendees who can access the Hub's public profile page.

Access a Hub's on-demand recordings

  1. Sign in to Zoom Events.
  2. In the top-right corner, click Hubs.
  3. In the Hubs list, click the Hub that you want.
    The Hub’s public profile will appear.
  4. Click the Recordings tab.
    The Hub’s on-demand recordings, with a list of its event recordings, will appear.

Play a recording from a Hub’s on-demand recordings

  1. Access a Hub's on-demand recordings.

  2. Find the recording that you want to watch.
  3. Under the recording’s name, click Play Recording.
    The recording will direct you to its watch page and will play.

Publish event recordings to your on-demand recordings

  1. Sign in to Zoom Events.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, under the Hub that you want to manage, click Recordings.
  4. By the recording that you want to add to your Hub’s on-demand recordings, click the ellipses more-button__1_.png.
  5. Click Publish Recording.
    A verification dialog box will appear.
  6. In the verification dialog box, click Publish Recording to confirm.
    Once published, this recording will be posted to the Hub’s on-demand recordings. All users signed in to Zoom Events will be able to access this recording.

Unpublish event recordings from your on-demand recordings

  1. Sign in to Zoom Events.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, under the Hub that you want to manage, click Recordings.
  4. By the published recording that you want to unpublish, click the ellipses more-button__1_.png.
  5. Click Unpublish Recording.
    A verification dialog box will appear.
  6. In the verification dialog box, click Unpublish Recording to confirm.
    Once unpublished, this recording will be removed from the Hub’s on-demand recordings.

Zoom Community

Join the 83K+ other members in the Zoom Community! Login with your Zoom account credentials and start collaborating.