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Zoom Support Maintenance: 9/18/2021

Date and time: 9/18/2021 at 1PM PST for 10 hrs 30 min

We will be performing routine maintenance for Zoom Support. During this time, users may experience system delays or longer than expected wait times when contacting Zoom Support via phone, chat or web submission. All other request methods, based on your plan, will be available during this time. Please refer to for available contact options.

Affected components: Zoom Support Center

Always show Zoom Meeting or Zoom Webinar as the the meeting or webinar topic Follow


Account owners and admins can force all meeting to use Zoom Meetings as the topic; or force all webinars to use Zoom Webinar as the topic. This feature can be useful when trying to prevent sensitive information from being entered as the meeting or webinar topic.


  • Account owner or admin privileges


Note: These settings are only available at the account level.

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation panel, click Account Management then Account Settings.
  3. Click the applicable group name from the list, then click the Meeting tab.
  4. Under Schedule Meeting, click the following toggles to enable or disable it:
    • Always display "Zoom Meeting" as the meeting topic
    • Always display "Zoom Webinar" as the webinar topic
  5. If a verification dialog displays, click Enable or Disable to verify the change.