Viewing captioning in a meeting or webinar

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Zoom has a variety of options for creating closed captioning in meetings and webinars you attend, which provides subtitles of the spoken in-meeting communications. This may be used for participants to easily follow the conversations or to meet accessibility requirements.

In meetings, it is possible to view manual captioning, captioning provided by an integrated third-party closed captioning service, or Zoom’s live transcription feature can automatically provide captions. These same options are available with webinars, although manual captioning can only be provided by the host or a panelist. Any of these captioning options are also viewable in Zoom Rooms.

For more information about enabling and using closed captioning or live transcription as a host, refer to the managing manual captioning and managing automated captioning articles. 

This article covers:

Prerequisites for viewing captions in a meeting

Manual captioning

  • Zoom desktop client 
    • Windows: 3.5.37712.0111 or higher
    • macOS: 3.5.37712.0111 or higher
    • Linux: 3.5.37712.0111 or higher
  • Zoom mobile app 
    • Android: 4.0.21521.0116 or higher
    • iOS: 4.0.21521.0116 or higher

Automated captioning

  • Zoom desktop client
    • Windows: 5.0.2 or higher*
    • macOS: 5.0.2 or higher*
  • Zoom mobile app
    • Android: 5.0.2 or higher*
    • iOS: 5.0.2 or higher*

*Note: Automated captioning support for languages besides English in Webinars requires client version 5.11.9 or higher. 

How to view captioning and choose your speaking language

If closed captioning or live transcripts are available during a meeting or webinar, you can view these as a participant. These can also be viewed while in a Zoom Room.

View closed captioning or live transcription during a meeting or webinar

  1. Sign in to the Zoom desktop client.
  2. Join a meeting or webinar.
  3. Click the Show Captions button .

Note: The provided subtitles can be clicked and dragged to move their position in the meeting window. 

Choose your speaking language 

When using automated captions, English is the default language, but other languages can be selected. This tells the system which language it will hear you speak and generates captions in that language. If speaking in language A, but Zoom is expecting language B, the generated captions will be inaccurate. 

Note: Choosing your speaking language may not appear for some meetings until September 2022, as a set of captioning enhancements are rolling out to users over the course of August.

  1. In the meeting controls next to the Show Captions  option, click the up-caret
  2. Select the Speaking language option to view other languages available for captioning. 
    When selected, Zoom will begin transcribing your speech in the chosen language. 

Notes:

  • The availability of languages is determined by the host's automated captioning settings.
  • The speaking language choice is set by each participant individually and is remembered for future meetings. 

Request the host to enable live transcription

If live transcription is not enabled, but you would like it to be, you can request the host enable for this meeting without interrupting them directly. 

  1. Click Live Transcript . You will be prompted to confirm your request to have live transcription enabled by the host. 
  2. (Optional) Click Ask Anonymously to make this request without your name tied to it. The host will just be notified that a participant in the meeting would like this feature enabled. 
  3. Click Request to confirm. If the host approves the request, live transcription will begin. 

View closed captioning during a meeting or webinar

  1. Sign in to the Zoom desktop client.
  2. Join a meeting or webinar.
  3. If closed captioning is available, click the Show Captions button .

Notes:

  • The provided subtitles can be clicked and dragged to move their position in the meeting window.
  • Closed captioning is available on Linux, but live transcription is not yet available.

Choose your speaking language 

When using automated captions, English is the default language, but other languages can be selected. This tells the system which language it will hear you speak and generates captions in that language. If speaking in language A, but Zoom is expecting language B, the generated captions will be inaccurate. 

Note: Choosing your speaking language may not appear for some meetings until September 2022, as a set of captioning enhancements is rolling out to users over the course of August.

  1. In the meeting controls next to the Show Captions  option, click the up-caret
  2. Select the Speaking language option to view other languages available for captioning. 
    When selected, Zoom will begin transcribing your speech in the chosen language. 

Notes:

  • The availability of languages is determined by the host's automated captioning settings.
  • The speaking language choice is set by each participant individually and is remembered for future meetings. 

View closed captioning or live transcription during a meeting or webinar

  1. Join a meeting with Zoom mobile app.
  2. In the meeting controls, tap the More option.
  3. Tap the Show Captions option.
    Captions will appear above the meeting controls. 

Choose your speaking language 

When using automated captions, English is the default language, but other languages can be selected. This tells the system which language it will hear you speak and generates captions in that language. If speaking in language A, but Zoom is expecting language B, the generated captions will be inaccurate. 

Note: Choosing your speaking language may not appear for some meetings until September 2022, as a set of captioning enhancements are rolling out to users over the course of August.

  1. In the meeting controls, tap the More option.
  2. Tap the Meeting Settings option. 
  3. Tap the Speaking Language option. 
  4. Tap the language you are speaking in and then tap Done

Request the host to enable live transcription 

If live transcription is not enabled, but you would like it to be, you can request the host enable for this meeting without interrupting them directly. 

  1. Join a meeting or webinar.
  2. Tap More .
  3. Tap Request Live Transcription. You will be prompted to confirm your request to have live transcription enabled by the host. 
  4. (Optional) Tap Request Anonymously to make this request without your name tied to it. The host will just be notified that a participant in the meeting would like this feature enabled. 
  5. Tap Request to confirm. If the host approves the request, live transcription will begin. 

View closed captioning or live transcription during a meeting or webinar

  1. Join a meeting or webinar through the Zoom web client

  2. Click the Show Captions button to start viewing closed captioning.

Choose your speaking language 

When using automated captions, English is the default language, but other languages can be selected. This tells the system which language it will hear you speak and generates captions in that language. If speaking in language A, but Zoom is expecting language B, the generated captions will be inaccurate. 

Note: Choosing your speaking language may not appear for some meetings until September 2022, as a set of captioning enhancements are rolling out to users over the course of August.

  1. In the meeting controls next to the Show Captions  option, click the up-caret
  2. Select the Speaking language option to view other languages available for captioning. 
    When selected, Zoom will begin transcribing your speech in the chosen language. 

Notes:

  • The availability of languages is determined by the host's automated captioning settings.
  • The speaking language choice is set by each participant individually and is remembered for future meetings. 

View closed captioning during a meeting or webinar

  1. Sign in to the Zoom desktop client.
  2. Join a meeting or webinar.
  3. When enabled by the host, you will see a notification above Closed Caption in the meeting controls, informing you that closed captioning is available.
  4. Click Closed Caption to start viewing closed captioning.

Note: Closed captioning is available on ChromeOS, but live transcription is not yet available.

How to adjust the closed captioning size

  1. In the meeting controls next to the Show Captions  option, click the up-caret
  2. Select Caption Settings.
  3. Under Closed Captioning, move the slider to adjust the caption size slider.png.

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