Viewing managed devices

Zoom Device Management allows account owners and admins to manage their devices in a centralized location. In the Device list, you can view all of your managed devices that are enrolled or not in ZDM.

Notes:

• Devices that are not enrolled in ZDM can be upgraded, downgraded, removed from the list but are not editable for further management.
• You can lock settings to all of your devices.

Prerequisites for viewing managed devices

• Owner or admin privileges
• Zoom Room devices or Zoom clients or Zoom Phone appliances

Instructions for viewing managed devices

To view the list of your managed devices:

Note: You can use the settings gear on the top right to customize the columns you would like to display.

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Device Management then Device list.
3. You can click on the drop-down menu to filter the following:
   • All Managed Devices 
     • Enrolled in ZDM: Devices enrolled in ZDM.
     • Not enrolled in ZDM: Devices not enrolled in ZDM.
       Note: Not supported for Zoom Clients at this time.
     • HaaS: Devices purchased under a Zoom Room or Zoom Phone Hardware as a Service (HaaS) plan.
     • Assigned: Devices assigned to users or rooms.
     • Unassigned: Device not assigned to users or rooms.
   • All Zoom Device Types (lists of the various devices by their type)
     • Zoom Rooms Computer
     • Zoom Rooms Controller
     • Zoom Room Scheduling Display
     • Zoom Rooms Appliance
     • Zoom Rooms Digital Signage
     • Zoom Rooms Companion Whiteboard
     • Zoom Rooms Control System
     • Zoom for Home
     • Zoom Phone Appliance
     • Zoom Client
   • All Appliance Partner Devices (Hardware as a Service- HaaS for Zoom Room and Zoom Phone)
     • DTEN
     • Logitech
     • Poly
     • Neat
     • Yealink
     • Lenovo
   • All Platform OS
     • Windows
     • macOS
     • iPadOS
     • Android
   • All Status
     • Online
     • Offline

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