Viewing managed devices
Last Updated:
Zoom Device Management allows account owners and admins to manage their devices in a centralized location. In the Device list, you can view all of your managed devices that are enrolled or not in ZDM.
Notes:
- Devices that are not enrolled in ZDM can be upgraded, downgraded, removed from the list but are not editable for further management.
- You can lock settings to all of your devices.
Prerequisites for viewing managed devices
- Owner or admin privileges
- Zoom Room devices or Zoom clients or Zoom Phone appliances
Instructions for viewing managed devices
To view the list of your managed devices:
Note: You can use the settings gear on the top right to customize the columns you would like to display.
- Sign in to the Zoom web portal.
- In the navigation menu, click Device Management then Device list.
- You can click on the drop-down menu to filter the following:
- All Managed Devices
- Enrolled in ZDM: Devices enrolled in ZDM.
- Not enrolled in ZDM: Devices not enrolled in ZDM.
Note: Not supported for Zoom Clients at this time. - HaaS: Devices purchased under a Zoom Room or Zoom Phone Hardware as a Service (HaaS) plan.
- Assigned: Devices assigned to users or rooms.
- Unassigned: Device not assigned to users or rooms.
- All Zoom Device Types (lists of the various devices by their type)
- All Appliance Partner Devices (Hardware as a Service- HaaS for Zoom Room and Zoom Phone)
- DTEN
- Logitech
- Poly
- Neat
- Yealink
- Lenovo
- All Platform OS
- Windows
- macOS
- iPadOS
- Android
- All Status
- Online
- Offline
- All Managed Devices
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