Release notes for Zoom Events

Last Updated:

Upcoming Releases

Details about upcoming releases will be posted as they become available.


Current Release

January 23, 2022

Changes to existing features

  • General features
    • Zoom Events Expo
      The Expo feature allows event organizers to set up a virtual exhibition that connects Attendees and Booth Representatives (Sponsors and exhibitors) to discover more about their products and services.
  • Host features
    • Registrant Management
      The registrant management system provides support for Hosts to manage their registrants at the event level. Hosts can view, sort, and filter their events’ special roles and the regular Attendees info and registration status.
      Note: The Export function has been moved from Event Summary to the new Manage Registration page.
  • Payment & Billing features
    • Partial refund capabilities
      Hosts and Attendees now have partial refund capability to support the flexibility of canceling events or refunding tickets.

New and enhanced features

  • Hub features
    • Recording library
      The event organizer has the option to allow users who missed the event to watch event recordings.
  • Event setup features
    • Receive single-notification email for participants with several special roles
      Event participants with multiple special roles will receive only one email that notifies them of changes or updates to the event. Previously, event participants with multiple roles received multiple notifications regarding event changes (one email per role).
  • Host features
    • Add livestream and recording metrics to the Session tab
      Metrics for a lobby’s livestreaming and recording unique views are now included in the Session tab of the Host Analytics Dashboard.
    • Enhancements to the event session CSV file
      All event details and event session data are now included in a CSV file download.
    • Email notification for the restricted guest list
      For public events, email notifications can be sent to invited guests, who are uploaded through a CSV file.
    • Enhancements to the Duplicate Event option
      When an event organizer duplicates an event, the event, session, and ticket start date/time will be adjusted automatically to the current date.
  • Meeting or Zoom Webinar integration features
    • Event registration source tracking links
      Hosts can now generate a unique event link for each keyword and track the metrics on registrants’ and visitors’ event views through each link.
    • Enhancements to session polls
      If the advanced polls Zoom web portal setting is enabled, Hosts can create more types of poll questions (such as single choice, multiple choice, and so on) and have more advanced poll options.
      Note: Users below version 5.8.3 will not be able to view or participate in advanced polls.

Resolved issues

  • Minor bug fixes
  • Security enhancements

Previous Releases

January 9, 2022

New and enhanced features

  • Event Setup
    • Workflow consolidation
      The UI for creating an event has been improved.
    • Allow image resizing for event creation
      Event creators can resize all uploaded images manually to fit into the allocated space (event cover, speaker, images, logos and sponsors).
  • Hub
    • Creating Events in a Hub
      The first-time event creation experience has been updated; creating an event now requires publishing your accounts default hub.
    • Hub user list is now searchable
      The list of Hub users is searchable and can be sorted alphabetically.
    • Multiple Recording Files
      If a session has multiple recording files, the longest file will be provided to attendees as the recorded session.
  • Speaker
    • Polls tab
      Speakers can add polls to their sessions. These polls are submitted to the Host, who will review and approve/reject them.
    • New speaker tab in the Lobby
      Event attendees in the Lobby can bookmark sessions, view speakers’ session details and view all sessions the speaker is associated with.
    • Direct join link and verification code
      Event organizers can easily copy a formatted message containing the join link and verification code.
  • Ticket Management
    • Public event email notifications
      All attendees who are invited to an event via the guest list csv will receive an email notification.
    • First-time event host
      A first-time event host whose account doesn’t have a billing address will be prompted to submit a billing address.
    • Gifted tickets
      Attendees who received gifted tickets will have the option to opt-in to providing contact information.
  • Chat
    • Reset chat
      The reset option in the control panel can be used to remove all messages in the lobby chat and individual session chats.
  • Analytics
    • Metrics
      Definitions of metrics have been added to the Zoom Events dashboard.

Resolved issues

  • Minor bug fixes
  • Security enhancements

December 19, 2021

New and enhanced features

  • Event Setup
    • Simplified event creation
      The Summit option has been removed from the event creation flow. Summit-style events can still be configured using the conference workflow.
    • Agenda updates via CSV upload
      Zoom Events will honor the changes made to an uploaded CSV and update the changes in the appropriate areas of the Zoom Events agenda.
    • Change History
      Zoom Event hosts can sort and filter the change history by date/time, date range, name of editor and step name.
    • Add ability to enable/disable notifications
      Event creators will be able to enable/disable event notifications for Zoom Events Conferences. Managing notification controls will be included in the advanced options section of the event creation process.
  • Speaker
    • Quick join link
      Conference Hosts/Co-Hosts can generate a unique link for speakers to join a Zoom Events session without authentication.
  • Attendee Experience
    • Lobby window
      The Lobby window is now labeled with the event name.
    • Join error message
      Error codes have been optimized to provide clear messaging.
  • Analytics
    • Enhanced report download
      Zoom Event registrants who opt-out of sharing contact details will not have this information shared and other non-sensitive information will be visible to Hosts in the event summary.
    • Enriched Event and Session data
      Event session data such as attendees, Q&A, polls taken and session time have been added to the event data module.
  • Ticket Management
    • Tickets for free events
      Creating tickets for free events has been simplified.
  • Payments & Billing
    • Cancel order for single/series event
      Zoom Event Host can cancel an order for single/series events.

Resolved issues

    • Minor bug fixes

December 5, 2021

New and enhanced features

  • Event Setup
    • Add ability to enable/disable notifications
      Event creators will be able to enable/disable event notifications for Summit and Conference only. Manage notification controls will be added to the advanced options section of the event creation process.
    • Change custom registration once a ticket is sold
      Event creators will be able to change custom registration questions after at least one ticket has been sold. Once a conference is published, an event creator can add or delete registration questions.
  • Speaker
    • Add a default image for speaker
      Event creators will be able to create a generic profile image for the speaker. This image can be replaced with the speaker’s photo at a later time.
    • Who is this speaker
      Speaker images on the speaker tab of a Zoom Event conference have been increased from 64x64p to 160x160p. The name and title font sizes have also been increased to match the new image size.
  • Attendee Experience
    • Error message optimization-too early to join
      Zoom Event users will be notified through an optimized message of the specific time that they can join the event.
    • Error message optimization-too late to join
      Zoom Event users will be notified through an optimized message of the specific time that the event has ended.
    • Join and bookmark from session detail view
      Zoom Event users can join or bookmark an event from the session detail view.
    • Optimize itinerary introduction message
      Zoom Event users will receive an introductory message when the itinerary is opened. Zoom Event users can follow the link to open the session page.
  • Analytics
    • Align event summary registrant and ticket stats
      The total number of tickets sold equals the total registrants opt in plus the total registrants opt out combined.
  • Hub
    • Attendee notification when following a Hub
      Zoom Event attendees will receive an email when they follow a hub.
    • Alphabetical and searchable Hub user list
      Hub Owners/Managers can search for users within their hub.

Resolved issues

  • Minor bug fixes and enhancements

November 21, 2021

Changes to existing features

  • License capacity for events
    The ticket capacity for any Zoom Event is now determined by the Zoom Events license capacity for all event types: Single session, Summit, and Conference.
  • Scheduling paid events
    Hubs that have Stripe enabled as their payment provider and a billing address in the U.S. can schedule and hold paid events up to 12 months after publishing.
  • Zoom Events Hub features
    • Show Follow button for anonymous users
      Anonymous users, or those not signed in, can now follow a public Hub.
    • Hide associated Hubs on Host’s public profile page
      The Host’s public profile page will no longer display Hubs with which the Host is associated.
    • Allow Hub Managers to re-permission Hosts/Managers
      Hub Owners/Managers can re-permission Hub Managers to Hub Hosts. Hub Owners can also re-permission Hub Hosts to Hub Managers.
  • Zoom Event registration and Zoom desktop client credentials detection
    When registrants with calendars integrated into their Zoom desktop client are signed in to the client with credentials different than their Zoom Event registration credentials, they will see a View Event option. Only users signed in to the Zoom desktop client with the same credentials that are used for Zoom Event registration will see a Join button.

New and enhanced features

  • Host Analytics Dashboard
    The Host Analytics Dashboard has been updated to make the existing metrics more organized and intuitive. The data visualization and information for existing and new metrics are clearer to understand and easier to navigate.
  • Simplify registration process for free and paid Zoom Events
    Attendees’ registration process for free and paid events is now simplified and consolidated.
  • Payments & Billing disclaimer
    A disclaimer has been added to inform Hosts that their linked Stripe account should only be used for sales from events that are directly listed on Zoom Events. Payments made outside of Zoom Events will not be received.
  • Refund confirmation
    Hosts will now receive an email confirmation or in-app notification if their refund to Attendees is processed successfully. Previously, Hosts were not notified by email confirmations and in-app notifications for a successful refund.
  • Recorded event display options
    Hosts can now select one of two display options for recorded sessions:
    • Speaker + Share view. (Auto-selected by default)
    • Gallery + Share view
  • Disable closed captioning
    Hosts can now disable closed captions when live-streaming sessions to the Lobby.
  • Lobby messaging
    Updated messaging will display to Attendees when a Lobby has been closed.
  • Consolidated ticketing
    Attendees who attend different tracks or participants who have multiple roles will receive only one ticket that lists all tracks/roles rather than multiple tickets.
  • Canceling an event
    Hosts can cancel a live event from the Events page resulting in sessions ending immediately and the canceled event being removed from the web portal.

    Additionally, Attendees will see a message that the event was canceled followed by receiving an email notifying them that the event has been canceled and receiving a full refund if the canceled event was a paid event.

  • Control Panel
    In the Control Panel, the Control tab allows the Event Host/Moderator to enable or disable Lobby and Expo chats. A log of all moderation actions taken will be stored in the Control Panel.
  • Zoom Events chat controls for Moderators
    In addition to the Event Owner, the Moderator role now has the ability to remove messages and users from the ZE Lobby group chats. Previously, only the Event Owner could moderate chats.

Resolved issues

  • Minor bug fixes
  • Security enhancements

November 7, 2021

Changes to existing features

New and enhanced features

Resolved issues

  • Minor bug fixes
  • Security enhancements

October 24, 2021

New and enhanced features

  • Zoom introduces Conference
    New to the Zoom Events platform, Conference allows Zoom Events license holders to host virtual events with concurrent sessions and much more.
  • Create Multi-Day Conferences
    You can now spread your event over several days to give your Attendees and Speakers more flexibility and interactivity.
  • Create Multi-Track Agendas
    Host concurrent sessions to appeal to audience members' interests. You can assign multiple Speakers to sessions and feature sessions in the Conference Lobby to attract more Attendees.
  • Batch Upload Sessions & Speakers
    Speed up event creation by uploading a CSV file with session dates, names, times, descriptions, speakers, and more.
  • Include Session Details with Video
    Prepare attendees for a successful event by sharing relevant pre-session information, such as Speaker bios and session-specific videos.
  • Add an Event Co-Editor
    Share the workload by assigning a Co-Editor to help add Hosts and Co-Hosts, edit sessions, and more.
  • Allow Speakers to Edit their Sessions
    Give Speakers control over their session information by allowing them to set their session start time, date, and duration, as well as select visuals or videos to represent their session. Speakers can now edit their own bios. You can review and approve edits submitted by your Speakers.
  • Conference Itinerary
    Help Attendees find and register for sessions by letting them select/search for their topics of interest and filter sessions by tracks, audiences, products, and levels.
  • Conference Event Page
    Keep track of all your events with:
    • Conference Lobby
    • Session directory
    • Featured sessions in the Home tab.
  • Session Chat
    Create a feeling of community by allowing Attendees to chat with other session Attendees before, during, and after a session.
  • Attendee Networking
    Facilitate new relationships and Attendee networking by letting attendees send contact requests.
  • Livestream to Lobby
    Stream live sessions into the Conference Lobby to give Attendees a preview of what’s going on before joining.
  • Streamlined Attendee Experience
    Attendees can now:
    • Bookmark sessions to build their own event itinerary.
    • Join any session directly from the itinerary.
    • Allow Sponsors to gain visibility with three built-in tiers (Platinum, Gold, and Silver); visible to Attendees from the event page.
  • Custom Event/Session Surveys
    Get some insight into your event with customizable surveys delivered after each session and after the event concludes.
  • Session Recordings
    Your session content can live on after the conference! Recordings are now visible in the Lobby after the event.
  • Analytics & Reporting
    Gain insight with Analytics and Reporting to understand attendance, engagement, and revenue.
  • Add Sponsors in 3 preset tiers
    Add sponsors in three preset tiers: Platinum, Gold, and Silver. Allow sponsors to submit their own content.

  • Edit a summit event
    After publishing a summit, the host can edit sessions and speakers.

Resolved issues

  • Minor bug fixes

October 9, 2021

New and enhanced features

  • Report page link on Zoom Events Hub public profile page
    Users can now report a Hub to Zoom Trust & Safety.
  • Auto-select video recordings with speaker + screen share views
    Recordings are now available in speaker + screen share view (if available) rather than speaker view only.

Resolved issues

  • Minor bug fixes

September 5, 2021

Changes to existing features

New and enhanced features

  • Singular location for Zoom Events Host Profile
    Previously, users could access the Host Profile link from multiple locations. Now, the Host Profile link can be accessed from a more visible, singular location. When a user clicks their name under their profile picture, it will take them to the Host Profile tab on the Manage page.
  • Zoom Events Hub Hosts can archive or unarchive past events
    The Hub Host can choose to archive or unarchive a past event in the event options. The archived events are hidden on the Hub’s public profile page.

Resolved issues

  • Minor bug fixes
  • Security enhancements

August 22, 2021

New and enhanced features

  • Reduced and simplified recording notifications
    “Recording is available” and “Transcript Available” emails will be combined and sent to the Host and Attendees when an event ends. Previously, separate emails were sent to Hosts and Attendees for “Recording is available” and “Transcript Available”.
  • Show Summit recording links on Attendees’ past event ticket
    After Attendees finish a Summit event, their event’s recording is displayed on their past event ticket page.
  • Increased uploaded video time to 60 seconds
    Hosts can now upload videos with a maximum duration of 60 seconds.

Resolved issues

  • Minor bug fixes
  • Security enhancements

August 15, 2021

Resolved issues

  • Minor bug fixes

August 10, 2021

New and Enhanced Features

  • Zoom introduces Zoom Events
    Zoom Events is a versatile, all-in-one platform that allows you to create a variety of engaging virtual experiences for Attendees. With Zoom Events, you can manage your own branded event hubs, customize ticketing and registration, control user access from one dashboard, and allow networking during your Zoom Events. Hosts can easily create multi-session events—which can be free or paid and public or private events. This platform is useful for businesses, organizations, and enterprises—both large and small—to reach out and engage with their Attendees.

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