Release notes for Zoom Events

Last Updated:

Upcoming Releases

Details about upcoming releases will be posted as they become available.


Current Release

May 15, 2022

Changes to existing features

  • Session durations for multiple time zones 
    When a host creates an event across multiple time zones, the host will be able to create sessions that go beyond 11:59 PM to accommodate for time differences. Previously, hosts could only create sessions that ended at 11:45 PM.

New and enhanced features

  • Event setup features
    • Downloadable material for sessions
      Event creators can upload session-specific material—in PDF format only— within Zoom Events, providing attendees the ability to download these materials.
  • Attendee features
    • Updated message when a host cancels conference
      When a host cancels a conference with attendees who are in the active lobby, attendees will see a new, updated message that replaces the current wording: “[EventName]'s lobby is closed because this event has been canceled. For more information regarding this action, contact the event organizer.”

Resolved issues

  • Minor bug fixes
  • Resolved an issue in the Host Analytics Dashboard where the session Q&A metrics downloaded empty data.

Previous Releases

May 6, 2022

New and enhanced features

  • Meeting/Zoom Webinar integration features
    • Support for shared Zoom Rooms
      Host or co-editors can register a shared Zoom Room (for example, a company Zoom Room) for event sessions. Additionally, attendee ticket links will also be generated for that shared Zoom Room (for example, listed on the company Zoom Room’s directory).

May 1, 2022

Changes to existing features

  • Enhancements to the Host Analytics Dashboard
    There have been several enhancements to the Host Analytics Dashboard (Analytics and Control) interface to improve organization, create an intuitive design for users, and provide quick access to key event data. Analytics metrics are now organized in 7 main tabs: Overview, Registration & Ticketing, Sessions, Attendees, Expo, Sponsors, and Surveys & Polls. Additionally, new registration summary charts and attendance summary charts have been added to help customers comprehend and discover relevant data and drive actionable insights.
  • Deprecate "Allow Participants to Unmute themselves" for Zoom Events
    The Allow Participants to Unmute themselves setting will be deprecated and removed in July 2022.

New and enhanced features

  • General features
    • Display pending pre-registration guest list
      Internal and external pre-registrants will display on the Manage Registration page and reflect the relevant status. After pre-registering an external attendee, the pre-registered attendee will now be displayed on the registrant management page. Previously, external pre-registered attendees would not appear on the registrant management page until they accepted their event invitation.
    • Add engagement data and registration questions to attendee report
      The past report title of Session Attendance has been renamed to Event Attendance Details. Additionally, this report will include expanded reporting capabilities such as new columns for the number of tickets per attendee, ticket types, ticket names, and custom registration questions. This report remains to include user-based entries.
    • Enhancements to the registration report
      The previous report title of Registrant Report has been renamed to Registration Report. This report now includes a list of registrations with ticket types, ticket names, registration questions, and all existing fields. This report is updated to include ticket-based entries instead of user-based entries.
    • Increase character limit for Speaker Bios
      The character limit for Speaker Bios has been increased to 2,000 from 1,024.
    • Enhancements to email notifications
      There are several enhancements to the Zoom Events email notifications to ensure that the wording, design, and logic are consistent with the Zoom Events platform. Zoom Events email notifications have been enhanced for clarity.
    • Expand timeline for speakers to join by direct join link
      Hosts can create direct join links for speakers one week before an event starts, allowing speakers to join 1 week before the event. Previously, speakers could only use the direct join link to join the event 1 hour before the event.
  • Host features
    • Session-level attendee data
      Hosts can now view and download session attendance data for each individual session. The Session Attendance report includes:
      • Display name, registrant email, marketing opt-in
      • Session attendance, duration spent, number of chat messages
      • Number of tickets, ticket type, ticket name, registration Q&A
    • Add Expo booth visit data to Expo attendance by sponsor
      Hosts and Expo sponsors can now download a report to view who visited their Expo booths. This report will include metrics on attendees who:
      • Visited an Expo booth
      • Clicked on booth info
      • Downloaded any file
      • Attended any booth sessions
  • Event setup features
    • Custom session start times
      Hosts can now manually enter a custom start time and duration for their event’s sessions. Previously, when a host set the time and duration for a session, the time was displayed in a dropdown menu which only displayed 15-minute intervals.
    • Set lobby open/close time
      Hosts can now set a specific time for opening and closing the event lobby. Previously, hosts could only select the dates on when the lobby would open and close.
    • Display host’s company logo on event pages
      Event creators can upload a logo during the event creation process to reflect on all pages of their event and brand their event.
    • Standardize uploaded image sizes
      All uploaded cover images, additional event profile images, in-session branding virtual background and webinar wallpaper images, sponsor images, and the session image in the event creation process will have a minimum resolution of 1920x1080 pixels.
    • Simplify Expo sponsor creation process
      The Sponsor creation process has been simplified with only 4 required fields (including 2 default images in place) to publish an event:
      • Sponsor’s Name
      • Sponsor’s Email for Ticket
      • Sponsor’s Logo (with default image)
      • Sponsor’s images (with default image)
    • Expo setup enhancements
      There are several enhancements to the Expo setup. The number of required Expo fields is reduced and simplified to allow an event to be published. The new Expo feature, Suggestions, provides helpful recommendations that prompt hosts through the Expo setup process and informs hosts of optional fields to complete for an optimal Expo experience. Additionally, there are several enhancements to the Preview functionality to improve accuracy on how the Expo floor and booths appear to attendees.
  • Meeting/Zoom Webinar integration features
    • Configure custom livestreaming at the session level
      Custom livestreaming service settings can now be configured for each session in the Sessions tab. Previously, these settings could only be configured within a live session once the event had started.
    • Edit ongoing session polls
      The host, alternative host, co-editors, and speakers (who have been given permission) can now edit and create new polls or quizzes while a session is live/ongoing. The new or updated polls/quizzes will be published and available during the live session.
      Note: Edits made by speakers are still submitted for approval to the host or alternative host before they can be published.
  • Attendee features
  • Hub features
    • Editing permission for hub owners and managers
      Hub owners and hub managers can now edit all events within their hub. Previously, hub owners and hub managers could not edit events within their hub.
  • Payment & Billing features
    • Support for partial refunds for single-session/event series
      Zoom Events now has a partial refund functionality for single-session and event series. Event organizers can now accept attendees’ partial refund requests. The event organizer can partially refund attendees in the following scenarios:
      • Event level: Some occurrences of the entire event series can be cancelled and the amount of those occurrences will be partially refunded.
      • Ticket level: Some tickets of the entire order can be cancelled and refunded.
    • Expanded list of countries for paid events
      The geographic availability where hosts can create paid events has been expanded to additional countries. The country list includes:
      • Belgium
      • Austria
      • Portugal
      • United Arab Emirates (AE)
      • Argentina

Resolved issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue where the host or chat moderator refreshed the Moderation tab and were directed to the Analytics tab instead of their current page.
  • Resolved an issue where the setting for third-party livestreaming configuration for single-session events was missing in Advanced Options.

April 19, 2022

New and enhanced features

  • Webinar Backstage
    Webinar Backstage provides a virtual green room for hosts and panelists to meet privately before, during, and after a webinar.
    Note: Hosts must have a Zoom Events license.

Resolved issues

  • Minor bug fixes

April 17, 2022

Changes to existing features

  • Enhancements for Expo maximum capacity
    Newly enhanced capacities allow for the following capacities:
    • 100 sponsored booths
    • 200 non-sponsored booths
    • Up to 300 maximum total Expo booths per event
    • 20 maximum sponsor representatives per sponsor
    • 20 maximum booth representatives per booth owner
    • Up to 1,500 concurrent users on the Expo floor
  • New Zoom Events minimum client version
    Zoom Events’ basic minimum version is now 5.7.6. Other updated client versions are recommended for both the host and attendee for access to the latest Zoom client features and enhancements.

New and enhanced features

  • General features
    • Sponsor representatives available to any sponsorship tier
      The ability to add sponsor representatives is now available for all sponsorship tiers. Previously, only the Platinum sponsorship tier had the functionality to add sponsored representatives.
    • Enhancements to email notifications
      There are several enhancements to the Zoom Events email notifications to ensure that the wording, design, and logic are consistent with the Zoom Events platform. Zoom Events email notifications have been enhanced for clarity.
  • Event setup features
  • Meeting/Zoom Webinar integration features
    • Increased maximum number of polls and poll questions
      Zoom Events webinar sessions now allow up to 50 polls, up to 10 questions per basic poll, and up to 50 questions for an advanced poll/quiz. Zoom Events’ advanced polling feature now aligns with the web portal’s advanced polling feature.
  • Hub features
    • Hide host mentions on the hub public profile page
      Hub public profile pages no longer display the Hosts tab and the number of hosts associated with that hub. Users in Organizer Mode will still be able to view this number under Hub Users. Hub public profile pages no longer display the number of events on the Events tab.
  • Payment and billing features
    • Separate paid event creation from paid ticket creation
      Hosts can now schedule paid events on any date. Only the attendee paid ticket registration is limited by the hub’s payment provider requirements:
      • PayPal: 29 days
      • Stripe (users in the US): 12 months
      • Stripe (users outside of the US): 89 days

        Availability for the paid ticket registration will follow the payment provider’s requirements. Attendees can now view the paid event registration open date and choose to receive an email reminder to return to the paid event page to complete registration once it’s available. Previously, hosts were limited and could not schedule their paid events beyond their hub’s payment provider scheduling requirements.

Resolved issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue where a single-session event’s capacity was limited by a Zoom Meetings license rather than a Zoom Events license.
  • Resolved an issue in Webinar Backstage where lobby live streaming continued and the session Join button was not grayed out after the host or speaker clicked End webinar for all.
  • Resolved issues with outdated Zoom Events emails by changing current email wording, removing unimportant sections, and fixing broken logic for all Zoom Events users.

April 3, 2022

Changes to existing features

  • Record locally at the event level
    Recording of conferences (across all sessions) and events can now be recorded locally instead of only to the cloud. The Host must enable the local recording option.
  • Enhancements to Attendee Expo tools
    Attendees’ will now have toolbars for the Expo floor and booths, displayed in the bottom left corner of the screen. The Expo floor toolbar will display icons for Settings (includes Preferences and Spatial View), Near Me, Expanded Map, and zoom in/out. The Expo booth toolbar will display icons for Settings, Near Me, and Leave Booth. Previously, Attendees’ Expo tools were located in a horizontal header bar.

New and enhanced features

  • General features
    • Support for Invited registrants for free and paid events
      On the Manage Registration page, Hosts can view, search, and filter invited registrants' information and attendance and registration status for free and paid events. Invited registrants’ role will display as Guest, and their status will display as Invited.
    • Support for Expo roles in registrant management
      On the Manage Registration page, Hosts can now view, search by email address, and filter all Expo roles and registration status. Expo registrants' roles will display as Expo, and their status will display as Invited.
    • In-session chat and reactions metrics
      In the Host Analytics Dashboard (Analytics & Control), metrics for in-meeting chats and in-session webinar reactions are now included in the Event Sessions section.
  • Host features
    • Support for Pre-registration (Free events, Public Hubs only)
      Hosts can pre-register users from their Zoom account by directly sending them emails with event join links when publishing an event. Pre-registration eliminates the need for Attendees to register before joining a Zoom Event.
    • Control of live-streaming to Lobby for sessions set up as a meeting
      Hosts of sessions set up as meetings can now manually start when the meeting is streamed to the Lobby.
    • Tutorial for first-time event Hosts
      A user tutorial is provided on the My Events page the first time the user signs into Zoom Events. Afterward, a floating reminder at the bottom of the page reminds the user of the available video tutorial. In addition, the user’s default Hub is automatically created the first time they sign in.
    • Replace Host name/email with the event contact’s name/email
      The Host name and Host Profile will not be displayed on Attendees’ ticket details, event details page, or the ticket confirmation page. The event contact’s name and email address will be displayed instead of the Host name and Host Profile link. Previously, the Host name and Host Profile were visible on the Attendee-facing side (ticket confirmation, Hub event list directory page, etc.) and on the event organizer-facing side (event creation and Manage page) in Zoom Events.
    • Download Session Q&A and Poll results from Session Detail Table
      Session Q&A and Poll results can now be accessed from within Zoom Events’ Session detail table.
    • Attendee engagement data added to Attendee reports
      New columns added to Session Attendance Report: Lobby Chat Sent, Survey Taken, Duration (Mins), and Chat Messages Sent (includes both lobby session chats and in-meeting session chats (per session)).
  • Event setup features
    • Enable/disable Q&A sub-options at the event level
      In the Advanced Options tab when creating a Conference, you can toggle and select the sub-options under the toggle that controls the Webinar - Q&A.
    • Extend end time of a conference’s last day
      The originally scheduled end time of a published conference’s last day can be extended.
  • Meeting/Webinar integration features
    • Support for Zoom Rooms and Zoom Personal Room
      Host, Speakers, and Attendees can attend events from a Zoom Room or a Zoom Personal Room.
    • Conduct polls during an ongoing session
      Fill-in-the-blank, rank order, and quiz poll types can be conducted during an ongoing session.
    • Reactions for Webinar Zoom Events
      Webinar Attendees can use reactions, similar to reactions in meetings. The stream of submitted reactions is displayed in the bottom-right corner of the main webinar window, visible to the Host, Panelists, and Attendees. This is disabled by default and can be controlled at the account, group, and user level.
      Note: This feature requires version 5.9.6 or higher to send and see reactions.
    • Webinar In-session Branding
      Hosts can customize the appearance of the in-webinar experience by adding a wallpaper behind the video tiles, setting a common virtual background for all Panelists, and providing name tags for each Panelist. Event Hosts can set this at the event level and also make changes for individual sessions.
      Note: This requires version 5.10.0 or higher to use and/or view, but does not require this version to join the webinar.
  • Attendee features
    • Pre-registration for external Attendees (Free events, Public Hubs only)
      Attendees can receive join links in an email invitation after being pre-registered for an event by the Host when the event is published.
    • Back to the Lobby call to action
      The lobby window on the Zoom client will be brought to the front of a user’s screen when a session ends or will be opened if the lobby window was closed.
  • Ticketing features
    • Booth Owner and Booth Representative special-role ticket support
      On the Tickets page in the event creation flow, the Special Role Tickets section will include rows and information for the Expo roles, Booth Owner and Booth Representatives. Additionally, when a special-role user receives an email or consolidated email (for a multi-role account holder) for their Expo role, the Booth Owner and Booth Representative roles will be labeled and displayed with role-specific information in their individual sections.
  • Hub features
    • Hide link to a Hub
      On the Hub Settings page, the event organizer can select the Hide this hub option to hide the Hub link in an event’s details page and Hub’s listing page.
    • Pre-publish default Hub with simplified onboarding flow
      When a first-time user signs in to Zoom Events, a default Hub is already created and published for them, allowing them to immediately create events. The first-time user will also experience an onboarding tutorial (and tooltips) that will explain the Hub processes.
    • Anonymous users cannot access on-demand recording library
      Users who are not signed in to their Zoom Events account are required to accept Zoom’s Terms of Service and the Event Participants' Terms of Use (and the Host’s privacy policy, if applicable) to access and view the on-demand recording library.
  • Payment & Billing features
    • Decouple paid event creation from paid ticket creation
      Hubs that enabled a payment provider can schedule and publish paid events for future dates beyond the limitations of Stripe and PayPal when paid tickets have not yet been created for the event.

Resolved issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue where the Expo and Sponsor maximum capacity were not established, affecting Expo’s performance.

March 13, 2022

Changes to existing features

  • Publish, Republish, and Save buttons
    Hosts and Co-Editors (with editing permission) can publish or update event content and save changes without publishing them by using the Publish and Save buttons in the event creation flow. The Publish button will make the event updates go live. The Save button will save the updated content, but the content will not be visible to anyone who visits the event details page or lobby. The Republish button will save and publish updated content, which will be displayed to registrants and Attendees.
  • Publish and Save buttons support for Expo
    Hosts and Co-Editors (with editing permission) can publish or update Expo and save changes without publishing them by using the Publish and Save buttons in the Expo creation flow. The Publish button will save and make the Expo updates go live. The Save button will save the updated content, but the content will not be visible to Attendees.
  • Default data sharing and custom registration questions and marketing opt-in 
    Hosts can make certain custom registration questions mandatory. Attendees are required to give consent to the Host's privacy policy (if provided) and share registration information with the Host. During the registration process, Attendees will be asked to opt in if they want to receive marketing communications from the Host and Sponsors. Hosts will also be able to provide privacy policies even if they don’t have custom registration questions set up.
    Note: The marketing opt-in will always be optional to Attendees.
  • Mandatory data sharing report
    Hosts can make certain custom registration questions mandatory. Attendee contact information and answers to registration questions will always be shared with the Host. Hosts will also receive Attendees’ marketing opt-in preferences by referring to the new Marketing Opt-In column. These changes are applicable in the Registrant Report, Session Attendance, and Expo attendance by Sponsor reports.

New and enhanced features

  • General features
    • Conference lobby Speakers tab
      Attendees can easily access information about a Speaker from the Speakers tab in the conference event’s lobby. In the Speakers tab, Attendees can hover over a Speaker’s image to learn more about the Speaker as well as bookmark the Speaker’s sessions, view session details, and view all sessions the Speaker is associated with.
  • Host features
  • Hub features
    • Hub visibility setting
      From the Settings page, Hub Owners and Hub Managers can make their Hub hidden by hiding the Hub link from the event details page and Hub listing view for Attendees.
  • Ticketing features
    • Edit ticket details after publishing paid or free events
      After a single-session event/event series or conference event is published, the Host can edit their event’s ticket details for any published event even if it already has registrants. The Quantity, Ticket Name, Description, Registration Starts/Ends fields are editable and will apply to future registration after they are updated. Additionally, Hosts can add to or delete the guest list.

Resolved issues

  • Minor bug fixes
  • Resolved issues where the design alignment and layout were inconsistent across the event flow creation.
  • Resolved issues in Expo to improve the Host experience throughout the Expo setup and configuration process.

March 6, 2022

Changes to existing features

  • Host features
    • Session-level and Speaker-level controls
      Hosts can manage individual conference event sessions and Speakers by enabling or disabling advanced settings at the session or Speaker level. The conference event creation workflow now has two new navigation tabs, the Sessions and Speakers tabs, which will replace the Agenda tab.
      • Session-level controls and settings are now located in the Sessions tab of the event.
      • Speaker-level controls and settings are now located in the Speakers tab of the event.
    • Change cloud recording and live streaming settings for live events
      Hosts can update cloud recordings and live streaming settings after a ticket has sold, after an event goes live, and during an event. Previously, Hosts could only set cloud recordings and live streaming settings before the event started.
    • Organizer Mode/Attendee Mode
      Users with a Zoom Events license can switch between Organizer Mode and Attendee Mode. Organizer Mode only includes event creation, event management, Hub management, and the Host profile functionality. Zoom Events-licensed users can switch to Attendee Mode to attend Zoom Events, access their tickets, view favorite events, and discover other Hubs.
  • General features
    • Pause and resume Expo
      Event organizers can pause and resume Expo—without having to completely delete Expo from their event—by enabling or disabling Expo from the control panel.
    • Event summary charts and survey results relocated to Analytics & Control
      Event summary charts and survey results are now located on a conference event’s Analytics & Control page. Additionally, survey results are now located in the new Survey tab. Previously, event summary charts and survey results were located on the Manage Registration page.
  • Attendee features
    • Attendee Mode
      Attendee Mode
      only includes Attendee-specific functionalities. Attendees can only access their favorite events, tickets, and Hubs.

New and enhanced features

  • General features
  • Host features
    • Support for Pre-registration (Internal events, private Hubs only)
      Hosts can pre-register users from their Zoom account by directly sending them emails with event join links when publishing a conference. Pre-registration eliminates the need for Attendees to register before joining a Zoom Event.
    • Export Expo Attendance by Sponsor report
      Event organizers now have the ability to provide reports on sponsored booths’ performances by using the Host Analytics Dashboard to export the Expo Attendance by Sponsor CSV report.
    • Export registrant management report
      Hosts can now download a CSV file of registrant metrics from the Manage Registration page, if registrants opt in to share their information.
    • Registration management support for direct join link Speakers
      On the Manage Registration page, Hosts can now view, sort, and filter Speakers who were invited to an event by a direct join link. Hosts can also resend direct-join invitations to these Speakers. The Speakers’ registration status will display as Direct-join.
    • Enhancements to Registrant and Session Attendance reports
      There are several enhancements to improve the experience of specifying registrant attendance metrics at the session, event, and conference lobby level.
    • Host can delete recordings before lobby closes
      The Host can delete conference event recordings before their conference lobby closes. Previously, Hosts could not delete a conference event’s recording before the lobby closed.
  • Event setup features
    • Disabled chat notification
      If an account admin has disabled Zoom Chat for the Host creating an event, the Host will receive a disabled chat notification about their web portal chat settings and how it will affect their event. Previously, in the event creation flow, there were no notifications or error messages that informed the Host that they could not enable their event’s chat feature.
    • Display session preview while Speaker is editing
      While a Speaker edits their session, they have the ability to preview their updates on their session details page.
  • Attendee features
    • Enhancements to registration flow for free and paid events
      There are several enhancements to make the registration flow for free and paid Zoom Events more efficient. Each registrant will have a streamlined registration flow, which depends on if they are internal/external registrants and if the event has custom questions.
    • Support for Pre-registration (internal-facing events only)
      Pre-registered Attendees will receive an invitation email from the Host with an event join link and can use the email to:
      • Add the event to a calendar
      • View event details
      • Join the event
  • Hub features
    • Enhancements to Attendees’ information architecture
      There are several enhancements to improve the Hub experience to provide an organized browsing experience for Attendees. After Attendees (users without Zoom Events license) sign in, they will land on the default Hub event listing page, if specified by the Hub Owner, or on the Tickets page, if no default Hub event listing page is specified.
    • Enhancements to event organizers’ information architecture
      There are several enhancements to improve the Hub experience to provide a more manageable event listing directory for event organizers, Hub Owners, and Hub Managers. After a user with a Zoom Events license signs in, they will use Organizer Mode and land on the Manage page. These users can also switch to Attendee Mode to browse upcoming events.
    • Separate Hub public event listing directory page from event publishing flow
      Hub Owners and Hub Managers can choose to list or unlist created events to their Hub’s public event listing page. Additionally, in the Hub’s Settings page, the event organizer can choose to Auto List Events, which automatically lists all the events created in the Hub on the Attendee-facing event listing directory.
    • Hub Branding video limit change
      The video upload attempt limit is now increased for the Hub Branding page. Hub Owners and Hub Managers can upload up to 100 videos every 30 days. Previously, the Hub Owner and Hub Manager previously could only attempt to upload 2 videos total. The Hub Branding can only host one video at a time.
    • Report Hub button relocation
      The Report Hub button is now located below the content on the Hub branding page. Previously, it was located at the top of the Hub branding page.

Resolved issues

  • Minor bug fixes
  • Resolved an issue where the content library’s moderation notifications were displayed incorrectly in the Zoom Events platform.
  • Resolved an issue where the moderation error message was displayed after users reached the video upload limit.

February 13, 2022

Changes to existing features

  • General features
    • Co-Editor support for Expo
      When Hosts add Co-Editors in the conference event creation flow, Hosts can select Expo as one of the options in the permissions dropdown menu. This allows specific Co-Editors the ability to make changes in the Expo tab.
    • Migrate all Expo fields into Expo tab
      All Expo fields are now located in the Expo tab in the conference event creation flow. Event organizers will now complete sponsored and non-sponsored booth setup, configuration, and edits in the Expo tab for their events.
  • Hub features
    • New Settings tab for Hub visibility
      Hubs now have a new Settings tab, which includes the Hub visibility setting, landing Hub option, and Hub deletion option. From the Settings tab, the Hub Owner can set one of their Hubs to be the landing Hub for Attendees to browse and discover events instead of using their default Hub’s public listing page.

New and enhanced features

  • Host features
    • Landing Hub support
      Hosts can now specify their landing Hub from their Hub’s Settings tab. All Attendees will now be directed to the Host’s landing Hub public event listing page instead of the Host’s default Hub event listing page.
    • ZIP file download option for Full Report
      Hosts can now download a Full Report as a ZIP file, which contains individual Host Analytics Dashboard reports. Previously, the Full Report option could only be downloaded as a single Excel (CSV) file that included all reports from the Host Analytics Dashboard.
  • Attendee features
    • Attendee landing Hub support
      When a landing Hub is specified, all Attendees will be directed to the landing Hub’s public event listing page. When no landing Hub is specified, all Attendees will land on the Tickets page instead of the default Hub’s event listing page. Previously, all Attendees were directed to the default Hub’s event listing page when they signed in to Zoom Events.
  • Hub features
    • Content library
      When an event organizer uploads an image in the event creation flow, they can choose to upload it to the content library. Hub Owners, Hub Managers, and Hosts can use the content library to manage shared content in each Hub when creating an event.

Resolved issues

  • Minor bug fixes
  • Security enhancements

January 23, 2022

Changes to existing features

  • General features
    • Zoom Events Expo
      The Expo feature allows event organizers to set up a virtual exhibition that connects Attendees and Booth Representatives (Sponsors and exhibitors) to discover more about their products and services.
  • Host features
    • Registrant Management
      The registrant management system provides support for Hosts to manage their registrants at the event level. Hosts can view, sort, and filter their events’ special roles and the regular Attendees info and registration status.
      Note: The Export function has been moved from Event Summary to the new Manage Registration page.
  • Payment & Billing features
    • Partial refund capabilities
      Hosts and Attendees now have partial refund capability to support the flexibility of canceling events or refunding tickets.

New and enhanced features

  • Hub features
    • Recording library
      The event organizer has the option to allow users who missed the event to watch event recordings.
  • Event setup features
    • Receive single-notification email for participants with several special roles
      Event participants with multiple special roles will receive only one email that notifies them of changes or updates to the event. Previously, event participants with multiple roles received multiple notifications regarding event changes (one email per role).
  • Host features
    • Add livestream and recording metrics to the Session tab
      Metrics for a lobby’s livestreaming and recording unique views are now included in the Session tab of the Host Analytics Dashboard.
    • Enhancements to the event session CSV file
      All event details and event session data are now included in a CSV file download.
    • Email notification for the restricted guest list
      For public events, email notifications can be sent to invited guests, who are uploaded through a CSV file.
    • Enhancements to the Duplicate Event option
      When an event organizer duplicates an event, the event, session, and ticket start date/time will be adjusted automatically to the current date.
  • Meeting or Zoom Webinar integration features
    • Event registration source tracking links
      Hosts can now generate a unique event link for each keyword and track the metrics on registrants’ and visitors’ event views through each link.
    • Enhancements to session polls
      If the advanced polls Zoom web portal setting is enabled, Hosts can create more types of poll questions (such as single choice, multiple choice, and so on) and have more advanced poll options.
      Note: Users below version 5.8.3 will not be able to view or participate in advanced polls.

Resolved issues

  • Minor bug fixes
  • Security enhancements

January 9, 2022

New and enhanced features

  • Event Setup
    • Workflow consolidation
      The UI for creating an event has been improved.
    • Allow image resizing for event creation
      Event creators can resize all uploaded images manually to fit into the allocated space (event cover, speaker, images, logos and sponsors).
  • Hub
    • Creating Events in a Hub
      The first-time event creation experience has been updated; creating an event now requires publishing your accounts default hub.
    • Hub user list is now searchable
      The list of Hub users is searchable and can be sorted alphabetically.
    • Multiple Recording Files
      If a session has multiple recording files, the longest file will be provided to attendees as the recorded session.
  • Speaker
    • Polls tab
      Speakers can add polls to their sessions. These polls are submitted to the Host, who will review and approve/reject them.
    • Direct join link and verification code
      Event organizers can easily copy a formatted message containing the join link and verification code.
  • Ticket Management
    • Public event email notifications
      All attendees who are invited to an event via the guest list csv will receive an email notification.
    • First-time event host
      A first-time event host whose account doesn’t have a billing address will be prompted to submit a billing address.
    • Gifted tickets
      Attendees who received gifted tickets will have the option to opt-in to providing contact information.
  • Chat
    • Reset chat
      The reset option in the control panel can be used to remove all messages in the lobby chat and individual session chats.
  • Analytics
    • Metrics
      Definitions of metrics have been added to the Zoom Events dashboard.

Resolved issues

  • Minor bug fixes
  • Security enhancements

December 19, 2021

New and enhanced features

  • Event Setup
    • Simplified event creation
      The Summit option has been removed from the event creation flow. Summit-style events can still be configured using the conference workflow.
    • Agenda updates via CSV upload
      Zoom Events will honor the changes made to an uploaded CSV and update the changes in the appropriate areas of the Zoom Events agenda.
    • Change History
      Zoom Event hosts can sort and filter the change history by date/time, date range, name of editor and step name.
    • Add ability to enable/disable notifications
      Event creators will be able to enable/disable event notifications for Zoom Events Conferences. Managing notification controls will be included in the advanced options section of the event creation process.
  • Speaker
    • Quick join link
      Conference Hosts/Co-Hosts can generate a unique link for speakers to join a Zoom Events session without authentication.
  • Attendee Experience
    • Lobby window
      The Lobby window is now labeled with the event name.
    • Join error message
      Error codes have been optimized to provide clear messaging.
  • Analytics
    • Enhanced report download
      Zoom Event registrants who opt-out of sharing contact details will not have this information shared and other non-sensitive information will be visible to Hosts in the event summary.
    • Enriched Event and Session data
      Event session data such as attendees, Q&A, polls taken and session time have been added to the event data module.
  • Ticket Management
    • Tickets for free events
      Creating tickets for free events has been simplified.
  • Payments & Billing
    • Cancel order for single/series event
      Zoom Event Host can cancel an order for single/series events.

Resolved issues

    • Minor bug fixes

December 5, 2021

New and enhanced features

  • Event Setup
    • Add ability to enable/disable notifications
      Event creators will be able to enable/disable event notifications for Summit and Conference only. Manage notification controls will be added to the advanced options section of the event creation process.
    • Change custom registration once a ticket is sold
      Event creators will be able to change custom registration questions after at least one ticket has been sold. Once a conference is published, an event creator can add or delete registration questions.
  • Speaker
    • Add a default image for speaker
      Event creators will be able to create a generic profile image for the speaker. This image can be replaced with the speaker’s photo at a later time.
    • Who is this speaker
      Speaker images on the speaker tab of a Zoom Event conference have been increased from 64x64p to 160x160p. The name and title font sizes have also been increased to match the new image size.
  • Attendee Experience
    • Error message optimization-too early to join
      Zoom Event users will be notified through an optimized message of the specific time that they can join the event.
    • Error message optimization-too late to join
      Zoom Event users will be notified through an optimized message of the specific time that the event has ended.
    • Join and bookmark from session detail view
      Zoom Event users can join or bookmark an event from the session detail view.
    • Optimize itinerary introduction message
      Zoom Event users will receive an introductory message when the itinerary is opened. Zoom Event users can follow the link to open the session page.
  • Analytics
    • Align event summary registrant and ticket stats
      The total number of tickets sold equals the total registrants opt in plus the total registrants opt out combined.
  • Hub
    • Attendee notification when following a Hub
      Zoom Event attendees will receive an email when they follow a hub.
    • Alphabetical and searchable Hub user list
      Hub Owners/Managers can search for users within their hub.

Resolved issues

  • Minor bug fixes and enhancements

November 21, 2021

Changes to existing features

  • License capacity for events
    The ticket capacity for any Zoom Event is now determined by the Zoom Events license capacity for all event types: Single session, Summit, and Conference.
  • Scheduling paid events
    Hubs that have Stripe enabled as their payment provider and a billing address in the U.S. can schedule and hold paid events up to 12 months after publishing.
  • Zoom Events Hub features
    • Show Follow button for anonymous users
      Anonymous users, or those not signed in, can now follow a public Hub.
    • Hide associated Hubs on Host’s public profile page
      The Host’s public profile page will no longer display Hubs with which the Host is associated.
    • Allow Hub Managers to re-permission Hosts/Managers
      Hub Owners/Managers can re-permission Hub Managers to Hub Hosts. Hub Owners can also re-permission Hub Hosts to Hub Managers.
  • Zoom Event registration and Zoom desktop client credentials detection
    When registrants with calendars integrated into their Zoom desktop client are signed in to the client with credentials different than their Zoom Event registration credentials, they will see a View Event option. Only users signed in to the Zoom desktop client with the same credentials that are used for Zoom Event registration will see a Join button.

New and enhanced features

  • Host Analytics Dashboard
    The Host Analytics Dashboard has been updated to make the existing metrics more organized and intuitive. The data visualization and information for existing and new metrics are clearer to understand and easier to navigate.
  • Simplify registration process for free and paid Zoom Events
    Attendees’ registration process for free and paid events is now simplified and consolidated.
  • Payments & Billing disclaimer
    A disclaimer has been added to inform Hosts that their linked Stripe account should only be used for sales from events that are directly listed on Zoom Events. Payments made outside of Zoom Events will not be received.
  • Refund confirmation
    Hosts will now receive an email confirmation or in-app notification if their refund to Attendees is processed successfully. Previously, Hosts were not notified by email confirmations and in-app notifications for a successful refund.
  • Recorded event display options
    Hosts can now select one of two display options for recorded sessions:
    • Speaker + Share view. (Auto-selected by default)
    • Gallery + Share view
  • Disable closed captioning
    Hosts can now disable closed captions when live-streaming sessions to the Lobby.
  • Lobby messaging
    Updated messaging will display to Attendees when a Lobby has been closed.
  • Consolidated ticketing
    Attendees who attend different tracks or participants who have multiple roles will receive only one ticket that lists all tracks/roles rather than multiple tickets.
  • Canceling an event
    Hosts can cancel a live event from the Events page resulting in sessions ending immediately and the canceled event being removed from the web portal.

    Additionally, Attendees will see a message that the event was canceled followed by receiving an email notifying them that the event has been canceled and receiving a full refund if the canceled event was a paid event.

  • Control Panel
    In the Control Panel, the Control tab allows the Event Host/Moderator to enable or disable Lobby and Expo chats. A log of all moderation actions taken will be stored in the Control Panel.
  • Zoom Events chat controls for Moderators
    In addition to the Event Owner, the Moderator role now has the ability to remove messages and users from the ZE Lobby group chats. Previously, only the Event Owner could moderate chats.

Resolved issues

  • Minor bug fixes
  • Security enhancements

November 7, 2021

Changes to existing features

New and enhanced features

Resolved issues

  • Minor bug fixes
  • Security enhancements

October 24, 2021

New and enhanced features

  • Zoom introduces Conference
    New to the Zoom Events platform, Conference allows Zoom Events license holders to host virtual events with concurrent sessions and much more.
  • Create Multi-Day Conferences
    You can now spread your event over several days to give your Attendees and Speakers more flexibility and interactivity.
  • Create Multi-Track Agendas
    Host concurrent sessions to appeal to audience members' interests. You can assign multiple Speakers to sessions and feature sessions in the Conference Lobby to attract more Attendees.
  • Batch Upload Sessions & Speakers
    Speed up event creation by uploading a CSV file with session dates, names, times, descriptions, speakers, and more.
  • Include Session Details with Video
    Prepare attendees for a successful event by sharing relevant pre-session information, such as Speaker bios and session-specific videos.
  • Add an Event Co-Editor
    Share the workload by assigning a Co-Editor to help add Hosts and Co-Hosts, edit sessions, and more.
  • Allow Speakers to Edit their Sessions
    Give Speakers control over their session information by allowing them to set their session start time, date, and duration, as well as select visuals or videos to represent their session. Speakers can now edit their own bios. You can review and approve edits submitted by your Speakers.
  • Conference Itinerary
    Help Attendees find and register for sessions by letting them select/search for their topics of interest and filter sessions by tracks, audiences, products, and levels.
  • Conference Event Page
    Keep track of all your events with:
    • Conference Lobby
    • Session directory
    • Featured sessions in the Home tab.
  • Session Chat
    Create a feeling of community by allowing Attendees to chat with other session Attendees before, during, and after a session.
  • Attendee Networking
    Facilitate new relationships and Attendee networking by letting attendees send contact requests.
  • Livestream to Lobby
    Stream live sessions into the Conference Lobby to give Attendees a preview of what’s going on before joining.
  • Streamlined Attendee Experience
    Attendees can now:
    • Bookmark sessions to build their own event itinerary.
    • Join any session directly from the itinerary.
    • Allow Sponsors to gain visibility with three built-in tiers (Platinum, Gold, and Silver); visible to Attendees from the event page.
  • Custom Event/Session Surveys
    Get some insight into your event with customizable surveys delivered after each session and after the event concludes.
  • Session Recordings
    Your session content can live on after the conference! Recordings are now visible in the Lobby after the event.
  • Analytics & Reporting
    Gain insight with Analytics and Reporting to understand attendance, engagement, and revenue.
  • Add Sponsors in 3 preset tiers
    Add sponsors in three preset tiers: Platinum, Gold, and Silver. Allow sponsors to submit their own content.

  • Edit a summit event
    After publishing a summit, the host can edit sessions and speakers.

Resolved issues

  • Minor bug fixes

October 9, 2021

New and enhanced features

  • Report page link on Zoom Events Hub public profile page
    Users can now report a Hub to Zoom Trust & Safety.
  • Auto-select video recordings with speaker + screen share views
    Recordings are now available in speaker + screen share view (if available) rather than speaker view only.

Resolved issues

  • Minor bug fixes

September 5, 2021

Changes to existing features

New and enhanced features

  • Singular location for Zoom Events Host Profile
    Previously, users could access the Host Profile link from multiple locations. Now, the Host Profile link can be accessed from a more visible, singular location. When a user clicks their name under their profile picture, it will take them to the Host Profile tab on the Manage page.
  • Zoom Events Hub Hosts can archive or unarchive past events
    The Hub Host can choose to archive or unarchive a past event in the event options. The archived events are hidden on the Hub’s public profile page.

Resolved issues

  • Minor bug fixes
  • Security enhancements

August 22, 2021

New and enhanced features

  • Reduced and simplified recording notifications
    “Recording is available” and “Transcript Available” emails will be combined and sent to the Host and Attendees when an event ends. Previously, separate emails were sent to Hosts and Attendees for “Recording is available” and “Transcript Available”.
  • Show Summit recording links on Attendees’ past event ticket
    After Attendees finish a Summit event, their event’s recording is displayed on their past event ticket page.
  • Increased uploaded video time to 60 seconds
    Hosts can now upload videos with a maximum duration of 60 seconds.

Resolved issues

  • Minor bug fixes
  • Security enhancements

August 15, 2021

Resolved issues

  • Minor bug fixes

August 10, 2021

New and Enhanced Features

  • Zoom introduces Zoom Events
    Zoom Events is a versatile, all-in-one platform that allows you to create a variety of engaging virtual experiences for Attendees. With Zoom Events, you can manage your own branded event hubs, customize ticketing and registration, control user access from one dashboard, and allow networking during your Zoom Events. Hosts can easily create multi-session events—which can be free or paid and public or private events. This platform is useful for businesses, organizations, and enterprises—both large and small—to reach out and engage with their Attendees.

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