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Zoom Events: Roles, tickets, and permissions Follow

There are multiple roles available for the Zoom Events and each role has a set of tools they can use during the event to enable participation.

This article covers:

Prerequisites for Zoom Events roles and permissions

  • Zoom desktop client
    • Windows: 5.8.6 or higher
    • macOS: 5.8.6 or higher
  • Zoom mobile client
    • iOS: 5.8.6 or higher
    • Android: 5.8.6 or higher
  • Basic, Pro, Business, Enterprise, or Education account

Role descriptions

Host

The Host—who is the event organizer—is the user who schedules the event and has the full range of available permissions, such as managing the meeting or webinar, Alternative Hosts, and Panelists. An event can only have one Host. 

Hosts can designate Co-Editors to edit published and live events.

The Host can also enable or disable Lobby and Expo chats. A log of all moderation actions taken will be stored in the Control Panel.

The Host can appoint a temporary Host in-session, and the temporary Host will have the following permissions until the Host returns:

  • Start and end that specific session
  • Moderate that specific session

Alternative Host

Alternative Hosts share many of the controls the Host has, which allows the Alternative Host to manage the administrative side of an event.

Alternative Hosts have permission to:

  • Start sessions assigned to them if the Host isn't able to join the event on time
  • Start a session and then become Host of the session
  • Join a session and then become a Co-Host (if allowed by account settings)
  • Use the tools in the security shield (located in the meeting controls)
  • Moderate Attendees in the event
  • Enable Attendees' audio and video privileges upon entry
  • Mute and unmute Attendees' audio
  • Respond to chats

Alternative Hosts will also receive an Attendee ticket so they can join all other sessions.

Co-Editor

Co-Editors can be added as you are creating your conference and have permission to edit the pages that are assigned to them. Co-Editors do not have to belong to the same Hub or the same account as you and do not have to have a Zoom account or Zoom Events license. If the Host designates them, Co-Editors can edit published and live events

Co-Editors:

  • Do not have permission to add or remove other Co-Editors
  • Do not have to have a Zoom account and/or Zoom Events license
  • Are not provided with tickets to attend the event

Panelist

Panelists have access to tools that allow them to enhance their participation during a Webinar event.

Panelists have permission to:

  • Turn on their video and chat
  • Answer questions in the Q&A window
  • Annotate on shared screens
  • Share their screen

Panelists will also receive an Attendee ticket so they can join all other sessions.

Primary Speaker

The Primary Speaker is the main speaker of a specified session, and will be listed and have their image displayed in the Speaker tab; every session must have a Primary Speaker listed.

The Primary Speaker has permission to:

  • Edit the details of the session they are assigned to
  • Start the session they are assigned to

The Primary Speaker will also receive an Attendee ticket so they can join all other sessions.

Speaker

Speakers will be able to speak in the sessions they are assigned to, and will be listed and have their image displayed in the Speaker tab.

Speakers have permission to:

  • Start the session they are assigned to

Speakers will also receive an Attendee ticket so they can join all other sessions.

Sponsor

Note: Uploaded content from Sponsors will undergo moderation to ensure compliance with Zoom’s Code of Conduct.

The Primary Sponsor is the Sponsor that is listed first in the conference or for a session, and is not determined by the Sponsor's tier level (platinum, gold, or silver); there can only be one Primary Sponsor per conference and/or session.

The Primary Sponsor has permission to:

  • Edit the details of the conference they are sponsoring
  • Start the Expo Booth

Sponsors have permission to:

  • Start the Expo Booth

Sponsors and Primary Sponsors will also receive an Attendee ticket so they can join all other sessions.

Sponsor Representative

Sponsor Representatives connect and speak with customers in the session chat who request a demonstration of the product and/or service being presented in the session, and will be listed and have their image displayed on the Sponsor's details page.

Sponsor Representatives have permission to:

  • Start the Expo Booth

Sponsor Representatives will also receive an Attendee ticket so they can join all other sessions.

Moderator

Moderators are tasked with moderating the reports sent from the conference's Lobby and Lobby chat to the Event Organizer. Moderators can enable or disable Lobby and Expo chats. A log of all moderation actions taken will be stored in the Control Panel.

Moderators also have the ability to remove messages and users from the ZE Lobby group chats.

Interpreter

Interpreters are tasked with language interpretation, which is broadcast to Attendees over a specified channel.

Interpreters:

  • Join meeting sessions as an Attendee
  • Join webinar sessions as a Panelist

Attendee

During a Webinar event, Attendees are view-only participants, and their view is controlled by the Host. Attendees can interact with the Host and Panelists from the Q&A window and chat.

During a Meeting event, Attendees can share their own audio and video (if enabled by the Host).

Available roles in a Hub

Hub Owner

Hub Owners are allowed to do the following actions for a Hub they own:

  • Add events and users to the Hub
  • See all events and users associated with the Hub
  • Re-permission Hub Managers to Hub Hosts
  • Re-permission Hub Hosts to Hub Managers
  • View the Event Summary page
  • View and change the information on the Hub's public profile page
  • Set the billing information and cancelation policy
  • Delete a Hub they own
    Note: Only the Hub Owner(s) can delete a Hub.

Hub Manager

For a hub they manage, Hub Managers are allowed to do the same actions as a Hub Owner except for:

  • See all events and users associated with the Hub
  • Re-permission Hub Managers to Hub Hosts
  • View the Event Summary page
  • View the Hub's public profile page

Hub Host

Hub Hosts are:

  • Able to create events for the Hub they belong to
  • Able to see the Hub's public profile page
  • Not able to see the Hub they belong to.

Zoom account admin

Note: The Zoom account admin must have a Zoom Events license.

Admins who manage the overall Zoom account (from the Zoom web portal) are able to see the profile page of a Hub under their account so that they can delete the Hub and cancel upcoming events listed under the Hub.