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India e-mandate directive

Beginning October 1, 2021 the Reserve Bank of India (RBI) e-mandate directive will be taking effect for recurring payments using India Bank Cards. Visit our FAQ page for more information.

Release notes for August 15, 2021 Follow

Release notes for Web

Changes to existing features

  • Custom archiving retention period for users
    Account owners and admins can set a custom archiving retention period for users ranging from 1 to 30 days. Previously, the archiving retention period was 7 days and couldn’t be changed.
  • Change to recording consent disclaimer customization
    Account owners and admins can add additional body text and a link after the standard recording consent disclaimer text, but can’t change the default text or title. Any previous customization to the title will be deleted, and any previous customization to the description will be migrated to the additional body text section.

New and enhanced features

  • Administrator features
    • New Admin Experience
      Starting August 22, 2021, new customers will automatically be using the New Admin Experience. The New Admin Experience allows you to manage your account settings, groups, group settings, and contacts conveniently from one place.
    • Automatically end meeting when SIP/H.323 with host key leaves meeting
      Account owners and admins can enable a setting that will automatically end SIP/H.323 meetings when the SIP/H.323 device with a host key leaves the meeting.
    • Authentication exception for single instance of recurring meeting
      If only authenticated users are allowed to join the meeting, account owners and admins can allow authentication exceptions for a single instance of a recurring meeting to allow guests to join the meeting.
    • Categories added to Operation Logs
      Channels and Contacts were added as searchable categories in Operations Logs.

Resolved issues

  • Minor bug fixes
  • Resolved an issue where webinar registrants who were registered via API and were trying to view on-demand webinars were sent an email invitation to join the webinar instead of a link to the cloud recording
  • Resolved an issue for Japanese-speaking users regarding incorrect text appearing when they enabled registration notifications for a registered meeting
  • Resolved an issue where the webinar attendee report was missing values in the Source Name column

Release notes for Zoom Phone

New and enhanced features

  • Administrator features
    • Privacy feature for shared lines
      Account owners and admins can enable a privacy feature for shared line groups or shared line appearance (call delegation). When a shared line group or call delegation member enables the privacy feature during the call (locks the call), it prevents others from picking up a held call, listening, whispering, barging, or taking over the call. This feature is not supported on desk phones and requires client version 5.7.6 or higher.
    • Granular control of call monitoring privileges
      Account owners and admins can select specific privileges to enable for call monitoring groups. For example, they can only allow the group to barge into calls. Previously, selecting a privilege would automatically grant all lower-level privileges. This feature will not have any effect on existing settings for call monitoring groups.
    • Enhancements to access report
      Account owners can export the access report as a CSV file. If they enabled email notifications for access reports, the report (CSV file) will be attached to the email.
    • Enhancements to Dashboard
      Account owners and admins can view the top 10 extensions by call usage (for example, inbound, outbound, internal calls), or minutes usage (for example, international mins, Toll Free minutes).
  • Devices
    • Export phones and devices
      Account owners and admins can export a CSV file containing a list of all assigned or unassigned phones/devices.
    • Incremental provisioning support for AudioCodes MP series ATAs
      A resync from Zoom web portal will not clear the local parameters on devices; and ongoing calls are not be affected. Incremental provisioning support also eliminates the need to bind a custom provision template to specify the local parameters since the resync will not clear the local parameters.
      Limitation: When provisioning a device for the first time, it will clear any local parameters that are non-default values. After the first successful provisioning, users are still required to set any desired local parameters on their device. Any subsequent resyncs will not clear the device's local parameters.
    • Enhancements to Poly and Yealink multi-cell DECT phones
      Certified Poly and Yealink multi-cell DECT phones support these features:
      • Ring multiple handsets with 1 user extension
      • Line alias setting
      • Poly Rove to support ZTP provisioning

Resolved issues

  • Minor bug fixes

Release notes for Outlook add-in

Changes to existing features

  • New resource URL in the manifest.xml file
    In the manifest.xml file, the cloudfront.net resource URL was removed and changed to st1.zoom.us. The cloudfront.net URL can no longer be accessed. If you are using the old manifest.xml, access the new manifest.xml from the Office 365 store when it becomes available.

Resolved issues

  • Minor bug fixes

Release notes for Zoom Events

New and enhanced features

  • Automatic refund when canceling an event series occurrence
    Hosts can now cancel event series occurrences which will automatically issue refunds, or partial refunds, to registrants.
  • Partial refund for canceled series occurrence tickets
    Hosts can now configure a partial refund within their cancellation policy. This enables registrants, who have registered for multiple occurrences in a series, to cancel their paid ticket and be automatically issued partial refunds.
  • Hosts can cancel entire event series
    Hosts can now cancel all occurrences in an event series. 
  • Ticket refunds
    Hosts can now initiate refunds for tickets and orders. When an Attendee requests a refund, the Host can choose a full or partial refund of the total amount.
  • Correctly display partial refunds in the Zoom Events Host Dashboard
    Hosts can now see partial refunds in the Zoom Events Host Dashboard.

Resolved issues

  • Minor bug fixes

Release notes for OnZoom

Changes to existing features

  • Event Summary & Reports
    The OnZoom Host Dashboard labels have been updated to more accurately represent the data displayed in the Event Summary and detailed reports.
  • The Create tab will directly go to the event creation process
    Clicking Create from the homepage will take Hosts directly to the event creation process, saving unnecessary clicks for the Host. Previously, there was a single dropdown Event option that users had to click on.

New and enhanced features

  • Automatic refund when canceling an event series occurrence
    Hosts can now cancel event series occurrences which will automatically issue refunds, or partial refunds, to registrants.
  • Partial refund for canceled series occurrence tickets
    Hosts can now configure a partial refund within their cancellation policy. This enables registrants, who have registered for multiple occurrences in a series, to cancel their paid ticket and be automatically issued partial refunds.
  • Hosts can cancel entire event series
    Hosts can now cancel all occurrences in an event series. 
  • Ticket refunds
    Hosts can now initiate refunds for tickets and orders. When an Attendee requests a refund, the Host can choose a full or partial refund of the total amount.
  • Correctly display partial refunds in OnZoom Host Dashboard
    Hosts can now see partial refunds in the OnZoom Host Dashboard.

Resolved issues

  • Minor bug fixes