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India e-mandate directive

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Enabling or disabling audio transcription for cloud recordings Follow

Audio transcription automatically transcribes the audio of a meeting or webinar that you record to the cloud. After this transcript is processed, it appears as a separate VTT file in the list of recorded meetings. In addition, you have the option to display the transcript text within the video itself, similar to a closed caption display

The transcript is divided into sections, each with a timestamp that shows how far into the recording that portion of the text was recorded. You can edit the text to more accurately capture the words, or to add capitalization and punctuation, which are not captured by the transcript.

Notes:

This article includes:

Prerequisites

  • Business, Education, or Enterprise license with cloud recording enabled
  • Account owner or admin privileges for enabling or disabling at the account or group level

Note: If you meet the prerequisites above, but do not see the option, contact support to have it enabled. 

How to enable or disable audio transcription at the account level

To enable the audio transcript feature for all members of your organization:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Navigate to the Cloud recording option on the Recording tab and verify that the setting is enabled.
    Note: If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
  4. In the Advanced cloud recording settings, click the Audio transcript check box to enable it, then click Save to confirm the change.
    Note: If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

How to enable or disable audio transcription at the group level

Note: If you signed up for a new Zoom account after August 21, 2021; or the New Admin Experience is enabled on your account, the Group Management page has been renamed to Groups.

To enable the audio transcript feature for all members of a specific group:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click User Management then Group Management.
  3. Click the desired Group Name from the list, then click the Settings tab.
  4. Navigate to the Cloud recording option on the Recording tab and verify that it is enabled.  
    Notes:
    • If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    • If the option is grayed out,  it has been locked at the Account level, and needs to be changed at that level.
  5. In the Advanced cloud recording settings, click the Audio transcript check box to enable it, then click Save to confirm the change.
    Note: If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting.

How to enable or disable audio transcription at the user level

To enable the audio transcript feature for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Settings.
  3. Navigate to the Cloud recording option on the Recording tab and verify that the setting is enabled.
    Notes:
    • If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    • If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.
  4. In the Advanced cloud recording settings, click the Audio transcript check box to enable it, then click Save to confirm the change.