Release notes for Zoom Rooms web

Upcoming Release

Details about upcoming releases will be posted as they become available. 

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Current Release

March 26, 2023 version 5.14.0

Zoom Room web controller

New and enhanced features

• General features
  • Webinar Session Branding
    Hosts can customize the appearance of the in-webinar experience by adding a wallpaper behind the video tiles, setting a common virtual background for all panelists, and providing name tags for each panelist. This requires version 5.14.0 or higher to use and/or view, but does not require this version to join the webinar.
  • Enhancement to local content sharing
    If local HDMI content sharing is enabled, users that connect an HDMI cable to the Zoom Room during a meeting will be prompted to choose their content sharing preference: View Locally or Share to Meeting.
  • Display Chromium version in Settings 
    The Chromium browser version is displayed in the settings menu on Zoom Rooms controllers and Zoom Rooms for Touch. 
  • Native room control enhancements 
    Additional controls have been added to native room controls list. 
• In-meeting features
  
  • Directional audio
    Zoom Rooms with stereo loudspeakers can emit participant voices based on their placement in the meeting window. For example, when a participant that is displayed on the left side of a gallery view speaks, that participant’s voice is emitted from the left room speaker. This is currently supported on single display Zoom Rooms when using Gallery or Immersive view. Supported appliance devices are Poly X50, Poly X70, DTEN Me, DTEN On, and DTEN D7x CC. 
  • In-meeting chat enhancements
    Meeting participants can view emoji reactions and reply in threads to in-meeting chat messages.
  • Toggle full room view
    Users can toggle the full room video feed that appears next to Smart gallery video feeds.
  • Hybrid meeting information 
    Participants can click the security shield icon to see the following text in a  regular hybrid meeting: “You are connected to the Zoom Global Network via a data center controlled by your Zoom account owner”. Participants who click the shield icon in an internal hybrid meeting will see this text instead: “You are connected to a data center controlled by the host's account owner”. In either scenario, participants can click Learn More to learn about hybrid meetings.
  • Recording disclaimer update
    Zoom Rooms participants will receive a recording disclaimer if a Zoom Phone audio only participant starts recording. 
  • Update to Show/Hide Non-Video Participants 
    The Show/Hide Non-Video Participants option can be toggled from the View menu on the touch screen display or room controller.
  • Multi-pin and multi-spotlight
    With host permission, users will now be able to pin up to 9 participants on their end. The host can also spotlight up to 9 participants for everyone in the meeting.
• Management features
  • Recurring meeting display time
    Recurring meetings will now show start/end times on the Zoom Rooms display and controller. The meeting list can also be sorted by start time, and any recurring meetings without a set start time will be listed last.
  • Disable phone controls 
    Administrators can disable or enable phone controls on Zoom Rooms controllers for rooms without 3rd party SIP or Zoom Phone entitlement. This setting can be disabled on accounts with an active audio plan.
• Controller features
  • Government icon display update 
    Zoom Rooms that join a meeting hosted by a government account will see the government icon displayed on the room controller. 
  • Improved participant sync time
    Participant information will be displayed more quickly on controllers after joining the meeting. 
  • STIR/SHAKEN checkmarks 
    Checkmarks will be displayed for all inter-company calls (ext to ext) regardless of country, all intra-company on-net calls (Zoom Phone customer A to Zoom Phone customer B) regardless of country, and inbound PSTN calls from US/CA numbers that have an A-level attestation.
• Zoom for Home features
  • Display synced cloud contacts
    Personal Zoom Rooms users will see their synced cloud contacts from Google/Office 365/Exchange displayed on their contact lists.
• Zoom Whiteboard
  
  • End meeting save whiteboard prompt 
    If a whiteboard has been created in a Zoom Room hosting a meeting, the meeting host will be prompted to save the whiteboard before ending the meeting if the whiteboard has not been previously saved.

Resolved Issues

• Minor bug fixes
• Security enhancements

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Previous Release

Note: The information in the past release notes may have been superseded by subsequent release notes. Please review all current release notes carefully.

January 8, 2023 version 5.13.5

• In-meeting features
  • Flexible active speaker view 
    When this view is enabled, active speaker view will be displayed when a remote participant speaks. Once the participant stops speaking for 15 seconds, the meeting will revert to gallery view or the background screen until another participant starts talking. 
• Management features
  
  • Upgrade Zoom Room from device
    Administrators can upgrade a Zoom Room from the device itself (Zoom Rooms for Touch) or Zoom Room Controller rather than using the web portal. This function can be toggled from the web portal. 
  • Enhanced Zoom Room lockout notification and manual unlock ability
    Administrators can enable a “room locked” alert email after five incorrect meeting password attempts. Once the room is locked, users will see a message telling them how long they have to wait until the room is unlocked and an email alert will be sent to the designated recipients. The recipients can manually override a locked room if the meeting is hosted by the same organization that the room belongs to. To override, the recipients click “unlock room” in the email alert they receive.

Resolved issues

• Minor bug fixes

December 19, 2022 version 5.13.0

New and enhanced features

• General features
  • Native room control enhancements
    Administrators can tie up to twenty native room control commands to a single button. Additionally, users can have more control over their room system without a third party control system.
  • Join ad hoc Microsoft Teams meetings
    Users who want to join a Microsoft Teams meeting not on the calendar can enter the Microsoft Teams meeting ID and passcode.
  • Join ad hoc Webex meetings via SIP
    Users who want to join a Webex meeting via SIP only need to enter the Webex meeting ID.
  • Support for custom join webinar disclaimer 
    Join webinar disclaimers configured from the web portal will appear in Zoom Rooms. 
  • Product icon updates 
    App and home screens icons have been updated to reflect the new Zoom logo. 
  • Persistent NDI outputs
    The resolution and frame rate of NDI output streams can now be configured by the Zoom Rooms controller. The streams can be made available immediately when the Zoom Room launches, or created when participants are assigned. Zoom Rooms can now scale incoming video to the target resolution, and repeat or drop frames as necessary to reach the target frame rate, which ensures the NDI streams have consistent properties even if the participant Zoom streams are dynamic.
  • Support for audio framing on DTEN D7
• In-meeting features
  • Camera behavior enhancements for Interop meetings 
    The default camera control mode configured in the Zoom web portal will be used after joining a Microsoft Teams meeting. In addition, users will also be able to select camera control modes (manual, auto-framing, speaker focus) and accompanying camera control functions (pan-tilt-zoom, preset controls mode) depending on their devices. Windows and Mac devices can use manual mode and preset camera controls. Appliances can use all the functions listed above that are supported by the device. These options are only available when one camera is connected.   
  • Increase the number of cameras supported in multi-camera mode 
    The maximum number of simultaneous cameras supported by Zoom Rooms multi-camera mode is now four. Zoom Rooms must meet system requirements to use the full quantity of simultaneous cameras. 
  • Additional option for toggling show/hide self view 
    Users can toggle this view, which adds or removes their video feed from their personal meeting window, from the Change Views section of the user interface. 
  • Organize gallery view 
    Users can sort the way attendees are displayed in gallery and thumbnail view. The options are sorted by name in alphabetical order, or reverse alphabetical order. Hosts and co-hosts can also load a saved gallery view configuration tied to the meeting ID. 
  • Audio enhancements 
    Updates echo cancellation, and advanced noise suppression, which can be set to auto or manual.
  • Support for NDI streams in breakout rooms 
    Meeting hosts can manage participant video feeds in breakout rooms as NDI sources. 
  • Updated recording privacy disclaimer
    The recording disclaimer has been updated to provide clearer information regarding how their data is being handled and who can access it.
• Management features
  
  • Third-party meeting join buttons on the home screen 
    Administrators can enable join buttons for third party meeting providers (Microsoft Teams, Cisco Webex) that will be displayed on the Zoom Rooms home screen.
  • Bring your own device (BYOD) mode enhancement 
    Administrators can disable the default prompt that appears when connecting a BYOD device to a Zoom Room. Instead, users will need to use the BYOD icon on the Zoom Rooms controller to switch to BYOD content
• Controller features
  • Support for Dark Mode 
  • Joining personal meetings (PMI) 
    Users can populate their contact card with their PMI and allow others to join that meeting ID.

Resolved issues

• Minor bug fixes
• Security enhancements

November 7, 2022 version 5.12.6

New and enhanced features

• In-meeting features
  
  • Companion mode enhancements 
    Users in companion mode who join a Zoom Room meeting will be displayed in the participant list nested under the Zoom Room’s entry, instead of as a separate entry. 
  • Support for 720p 60fps wired HDMI screen sharing
    This option can be configured after enabling Optimize for video sharing on the room controller. Requires a wired HDMI sharing capture card supporting 60fps capture.
  • Updated webinar privacy disclaimer
    The webinar disclaimer has been updated to provide additional clarity regarding how data is being handled and who can access it.

Resolved issues

• Minor bug fixes
• Security enhancements

September 26, 2022 version 5.12.0

New and enhanced features

• General features
  • Zoom Interop for Google Meet
    When a Google Meet calendar invite is sent to a Zoom Room, the room controller displays a one click Join button. Click here for more information
  • Google Meet ad-hoc join integration
    Zoom Rooms users can tap join, then tap the Google Meet icon to input a meeting code for joining a Google Meet session. Click here for more information.
  • Display Common Area Phones in the contacts list
    Users can invite common area phone to a meeting from the contact list.
    
  • Display gender pronouns 
    If enabled by account admins and added to their profile by either the user directly or through SAML mapping, a user’s gender pronouns are displayed in their contact card and as part of their display name in meetings and webinars.
  • Joining personal meetings (PMI) 
    Users can populate their “location” field with their PMI and allow others to join that individual’s personal meeting ID if listed.
• In-meeting features
  • Thumbnail View Enhancements 
    The Thumbnail view can be used in Zoom Rooms with multiple screens, and the view can be configured to display the film strip above or below the active speaker (this does not apply to Zoom Rooms for Touch). 
  • Zoom Translated Captions 
    Zoom Rooms in meetings where the host has a Zoom Translated License will be able to pick between multiple closed captioning channels such as CART, Live Transcription, and Live Transcription translations.
  • Meeting assistant updates 
    Meetings assistants are displayed as participants in meetings they join. Assistants can change the name displayed in the participants menu when joining.
  • Reactions for Zoom Rooms 
    Zoom Room users can send and receive reactions in meetings and webinars. 
  • High Fidelity Audio mode 
    Zoom Rooms has added a High Fidelity Audio option in the client to allow for professional audio transmission in music education and performance applications. Professional audio interface, microphone, and headphones are recommended.
  • Share screen and audio to all Breakout Rooms 
    When sharing screen in the main session, the host or co-host can share their screen to all active Breakout Rooms. Computer audio and video audio from a screen share can also be shared. 
  • Enhanced in-meeting user abuse reporting 
    Simplified process for meeting attendees to report abuse to Zoom.
  • Additional chat settings 
    Meeting and Webinar hosts can tap the Security button on the Zoom Rooms user interface to set the chat privileges for participants, attendees and panelists.
  • Live streaming notification 
    All attendees will see a notification when the meeting or webinar host starts a live stream. Attendees who join the session after the live stream has started will be notified when they enter.
  • Improvements to non-vebal feedback 
    Users who raise their hand in a meeting will have their feedback more prominently displayed in their participant window on the Zoom Room display.
• Management features
  • Microsoft Teams Meetings join preference 
    When administrators enable Support 3rd party conferencing dial-in for Zoom Rooms and the Support Microsoft Teams web client meeting on Zoom Rooms option on the web portal, they can optionally elect to use Microsoft Teams Cloud Video Interop (CVI) information, if present, to join the meeting via SIP. If no Microsoft Teams Cloud Video Interop (CVI) information is present, Direct Guest Join will be used to join the meeting.  
  • Passcode failure alerts 
    Zoom administrators are notified via webhook, Dashboard, and email when someone in a Zoom Room has failed to enter the correct passcode three times within a 24 hour period. Alerts are automatically cleared at the beginning of the next day. 
  • Cloud recording limit 
    If a participant tries to record a meeting after the cloud recording storage limit is reached, the Zoom Room will display a message explaining why the meeting can't be recorded. 
  • Hide caller ID 
    Administrators can choose to hide the outbound caller ID for their Zoom Rooms by configuring their settings for Zoom Phone.
  • Disable in-meeting chat 
    Administrators can disable the display of in-meeting chat for Zoom Rooms.
• Controller features
  • Camera switching enhancement 
    Switching cameras in a room with only two cameras will carry out the switch without prompting the user to select the camera first.
  • User interface updates 
    The controller user interface (UI) has been updated to provide a more consistent experience. The new UI aligns with the Zoom desktop and mobile clients, matches Zoom’s current branding, and provides an optimized information architecture to better meet user needs.
• Zoom for Home features
  • Transfer meetings to Personal Zoom Rooms 
    Users attending an ongoing meeting with their mobile or desktop client can transfer the meeting to their Personal Zoom Room. The ongoing meeting will appear on the touch screen or controller meeting list, along with the Switch button. 
  • User presence status options 
    Personal Zoom Room users can set their status to “busy”, in addition to “available”, “away”, and “do not disturb”. If contacts set their status to “busy” that status will be displayed when viewing the contact list. 
  • Touch up my appearance 
    Gives the picture display a softer focus and enhances digital appearance in real-time when enabled.

Resolved issues

• Minor bug fixes
• Security enhancements

July 24, 2022 version 5.11.3

Resolved issues 

• Minor bug fixes
• Security enhancements

June 26, 2022 version 5.11.0

New and enhanced features

• General features
  • Whiteboard enhancements
    Users can start a meeting from an open whiteboard, access their whiteboard content, as well as access their existing whiteboards on Zoom Rooms Touch devices.
  • User interface updates
    The Zoom Rooms user interface (UI) has been updated to provide a more consistent experience. The new UI aligns with the Zoom desktop and mobile clients, matches Zoom’s current branding, and provides an optimized information architecture to better meet user needs. See our blog post for more information.
  • Turkish and Polish Language support
  • Local only screen share
    Users can make screen shares visible only to themselves when sharing. This allows a user to read notes in a meeting that are not visible to other participants.
• In-meeting features
  • Toggle participant entry tones
    If the Zoom Room is the meeting host, participant entry tones can be toggled on or off from the room controller.
  • Attendee annotation
    Meeting hosts can allow or prohibit attendee annotation on shared content.
  • Gallery view while screen sharing
    Users can swap shared content for video while screen sharing in a Zoom Room. Once this is done, gallery view is available.
  • Breakout rooms management
    Meeting hosts can use the features of breakout rooms with a Zoom Rooms controller or touch screen.
  • Optional Reclaim Host when rejoining
    When the original host of a meeting rejoins, they are now given the option to reclaim host controls or remain as a participant or co-host, in order to not disrupt the current host.
• Management features
  • Limit screen sharing for external meetings
    Administrators can restrict specific internal participants from screen sharing in a meeting with external participants.

Resolved issues

• Minor bug fixes
• Security enhancements

April 24, 2022 version

Zoom Room web controller

New and enhanced features

• General features
  • Zoom Whiteboard 
    The virtual whiteboarding experience has been redesigned to bring you the all-new Zoom Whiteboard, a cross-platform visual collaboration solution. With Zoom Whiteboard, you can brainstorm and collaborate on a persistent, expandable, digital canvas. All Zoom Rooms can open, view and save whiteboards from a desktop client paired to the Zoom Room. Zoom Rooms for Touch can also create and save whiteboards. This feature is separate from the “classic” whiteboard feature, which will continue to be available. The administrative controls for the new Zoom Whiteboard on Zoom Rooms are found in the Zoom web portal on the Zoom Rooms account settings page, and on the pages for lower tiers of the Zoom Rooms location hierarchy. For appliances, this feature is currently supported on select Logitech, Neat and Poly devices with a built-in or external touchscreen display. 

Resolved issues

• Minor bug fixes

April 2, 2022

Zoom Room web controller

New and enhanced features

• General features
  • User interface updates
    The Zoom Rooms user interface (UI) has been updated to provide a more consistent experience. The new UI aligns with the Zoom desktop and mobile clients, matches Zoom’s current branding, and provides an optimized information architecture to better meet user needs. The in-meeting experience has been updated for Windows, Mac, and iPad Zoom Rooms. It has also been updated for Zoom Rooms Appliances and iOS and Android Zoom Rooms controllers. The out-of-meeting experience has been updated for Windows-attached and Web Zoom Rooms controllers. See our blog post for more information. 
  • Troubleshooting logs for Microsoft Teams meetings
    Participants in a Microsoft Teams Direct Guest Join meeting can send logs to Microsoft.
• In-meeting features
  • Live transcription (automated captions) notification
    If saving transcripts (captions) is disabled for the meeting, attendees will be notified. 
  • Support for Smart Gallery
    Zoom Rooms Smart Gallery view displays multiple video feeds from a single conference room. This allows the Zoom Rooms cameras to focus more closely on participants and display these people more clearly to remote attendees. Smart gallery is enabled by tapping Multi-stream on the Zoom Room Controller. More info.
  • Enhanced in-meeting user abuse reporting
    Users submitting reports will be required to include their email addresses.
  • Virtual background delay 
    If a user’s virtual background fails to load, a prompt will appear with the option to start the video without it.
  • Focus mode 
    In focus mode, only the host can see participants’ videos or profile pictures when video is off. Participant screen sharing can only be viewed by the host, who can switch between multiple shared screens and allow participants to view others’ shared screens. Administrators can enable Focus mode for use in meetings via the web portal.
• Management features
  • Microsoft calendar authentication notification
    Microsoft plans to disable basic authentication for Microsoft Exchange Web Services for Office 365. If a Zoom Room calendar integration to a Microsoft O365 calendar service encounters authentication errors because of this change, a notification message will display.  Customers are encouraged to update any Zoom Rooms calendar integration with Microsoft O365 to use OAuth instead of basic authentication by re-authorizing their calendar integration in the Zoom admin portal. 
  • OnZoom disclaimer
    The customized OnZoom event disclaimer will be displayed to Zoom Rooms that join as alternate-hosts or panelists.

Resolved issues

• Minor bug fixes
• Security enhancements

December 20, 2021

Zoom Room web controller

New and enhanced features

• General features
  • Support for Host Keys
    Zoom Rooms users can join a meeting and enter the Host Key to claim the host privileges for that meeting.
• In-meeting features
  • Viewing webinar participants
    Zoom Room users can view attendees and panelists in a webinar.
  • Support for Network Device Interface (NDI) 
    Video producers can use Network Device Interface (NDI) with Zoom Rooms to create custom visual experiences from individual video streams. Meeting or Webinar video is sent via NDI to the network and, from there, production teams can use NDI enabled applications to modify the video.
  • Active Apps Notifier Enhancements 
    The Active Apps Notifier will only be displayed to attendees if an app has accessed data during an on-going meeting. When the Notifier is displayed, it will categorize the type of meeting data that the third party app is accessing.
  • Additional security features 
    Hosts can hide profile pictures, suspend participant activities and start video for participants.
  • Immersive view 
    Recreate the feel of your class or conference room by placing video participants onto a single virtual background. Participants are automatically placed onto provided scenes, but the host can upload their own custom background and adjust the arrangements as needed.
  • Adjust the volume during a local screen share 
  • Virtual background enhancements 
    Account admins can require users to use virtual background when their video is on, as well as set a default virtual background from the default or custom uploaded options. If a device does not support virtual background and the attempt is made to turn it on, the participant will be notified and their video turned off.
• Management features
  • Support for Graph API 
• Zoom for Home features
  • Blurred background
    Zoom for home users can choose to blur their backgrounds rather than selecting a specific virtual background. This provides added privacy when a branded background is unavailable or unnecessary. This is currently supported on Poly devices, Neat bars, and Portal by Facebook.

Resolved issues

• Minor bug fixes

Zoom Room web controller

September 29, 2021

New and enhanced features

• In-meeting features
  • Support 49 video participants in Gallery view 
    Each screen in a Zoom room can support up to 49 video participants. For example, two screens would support 98 participants and three screens 147 participants, which is the maximum number supported.
  • Italian and Vietnamese language support 
  • Report a participant 
    Meeting hosts can tap the security option while in a meeting to report a participant to Zoom trust and safety for inappropriate behavior.
  • Security features 
    Meeting hosts can tap the security option while in a meeting to easily access the following features: lock meeting, enable waiting room, disable chat, disable participant renaming, disable screen sharing for others, remove participant, report a participant.
  • Host selection when leaving a meeting 
    The host will be prompted to assign a new host before leaving the meeting
  • Waiting room 
    Hosts in direct share meetings or phone calls will be able to allow or prevent participants from joining their meetings when waiting room is enabled.
  • Enhanced data privacy notices 
    In-context user education for various features, such as whiteboard, closed captioning, and others, informs the user who can see, save, and share the information before they provide it.
  • Searching participants 
    Zoom Rooms users can search for participants from the participants list in a meeting.
  • Video virtual background support with green screen
  • Additional Smart Camera Modes 
  • In-meeting chat replies 
    Meeting participants in a Zoom Room can reply to in-meeting chat messages with a Zoom Rooms controller or using a Zoom Rooms touch screen.
  • Ability to delete chat messages 
    In-meeting chat messages that are deleted by a meeting or webinar host will also be deleted from the Zoom Rooms in that meeting.
• Management features
  • Device profiles 
    Zoom Room Device Profiles allows you to create and save profiles to a room, with specific device settings and screen layouts. These profiles can then be applied from the web interface, or from within the settings of the controller. They can also be changed while in a meeting.
  • Disclaimer messages 
    Administrators can configure disclaimer messages that will appear for the following actions: start meeting, join meeting, host recording start.
• Controller features
  • Country selection when dialing 
    Country flags have been replaced with country names.
  • Check out 
    Users who end a scheduled meeting early will have the option to check out and free up the room for other users.
  • Support for Shure's multiple channel/matrix microphone 
  • Support for PSTN calls 
  • Error code customization 
• Zoom for Home features
  • Support for joining onZoom sessions

Resolved issues

• Minor bug fixes
• Security enhancements

Zoom Room web controller

July 1, 2021

New and enhanced features

• Controller features
  • Support for Poly GC8 USB controller

Resolved issues

• Minor bug fixes
• Security enhancements