Adding questions to a Zoom Events survey

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When creating a conference, you can add questions to a survey when completing the information under the Advanced Options tab.

This article covers: 

Prerequisites for adding questions to a Zoom Events survey

  • Zoom desktop client
    • Windows: 5.7.6 or higher
    • macOS: 5.7.6 or higher
  • Zoom mobile client
    • iOS: 5.7.6 or higher
    • Android: 5.7.6 or higher
  • Pro, Business, Enterprise, or Education account
  • Stripe or PayPal Business account is required to create paid events
  • Zoom Events license

Notes:

  • There is a dependency with Windows' Webview package for Windows platform; while version 5.7.6 does support Zoom Events, it may cause a blank lobby experience for hosts.
  • For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to add questions to a Zoom Events survey

  1. Create a conference event.
  2. In the Advanced Options tab, under the Survey section, click + Create.
    • Event Survey: Select this option if you want the survey to be shown once the event has ended.
    • Session Survey: Select this option if you want to survey to be shown after a session ends; you will have the option to select how often the survey will be shown.
      • Select sessions: Use the drop-down menu to select one or more instances of when the survey will be shown.
        • All Sessions: Survey will appear after each session ends.
          Note: You will also see the names of the sessions you added to the conference in the drop-down menu as well.
        • To remove a session, in the box under Select sessions, click the X next to the session name.
  3. Click + Add Question
  4. Click the question box you want to edit.
  5. Click the Single Choice drop-down menu to select a question format:
    • Multiple Choice
    • Single Choice
    • Short Answer
    • Long Answer
    • Rating Scale
  6. Type your question(s) and answer(s).
  7. (Optional) Click + Add Question to add another question.
    Note: Up to 10 questions can be added to the survey.
  8. (Optional) Select the following check boxes:
    • Required
    • Show as DropDown
    • Anonymous Answers
  9. Click Save.

Available question formats

Multiple Choice

Use the multiple-choice format to ask registrants to answer with one or more options.

  1. Click Untitled Question to type your question.
  2. Click Choice 1 to type the first answer. Click Choice 2 to type the second answer if necessary
  3. (Optional) Click + Add Option and type the new answer; repeat to add as many options as needed.

Single Choice

Use the single-choice format to ask registrants to answer with only one option.

  1. Click Untitled Question to type your question.
  2. Click Choice 1 to type the first answer. Click Choice 2 to type the second answer if necessary
  3. (Optional) Click + Add Option and type the new answer; repeat to add as many options as needed.

Short Answer

Use the short-answer format to ask registrants to provide a written answer using 1-500 characters.

  • Min Character: Enter the minimum number of characters the answer must contain.
  • Max Character: Enter the maximum number of characters the answer can contain.

Long Answer

Use the long-answer format to ask registrants to provide a written answer using 1-2000 characters.

  • Min Character: Enter the minimum number of characters the answer must contain.
  • Max Character: Enter the maximum number of characters the answer can contain.

Rating Scale

Note: The rating scale format is not available when you create a survey under the Tickets tab.

Use the rating-scale format to ask registrants to answer with a value between a range of numbers.

  • Score from: Click the arrows to select the number the range should start from.
  • To: Click the arrows to select the number the range should end on.
  • Low Score Label: Type what the lowest value represents.
  • High Score Label: Type what the highest value represents.

Additional customization options

Additional customization options for each question format include:

  • Anonymous answers: Check if you want to make the details of the respondents who take this survey to be anonymous.
    Note: This option is only available when a survey is created under the Advanced Options tab.
  • Required: Check if the question has to be answered in order to proceed.
  • Show as DropDown: Check for options to display from a dropdown menu.
  • Deleting an option: Click the trash can icon to the right of the option you want to delete.
  • Deleting a question: Click the trash can icon in the bottom-right corner of the question you want to delete.
  • Duplicating a question: Click the more icon ... in the bottom-right corner of the question you want to duplicate and click Duplicate.
  • Rearranging the order of the questions: When you have 2 or more questions, click on and the 6 dots at the top of the question box and drag your mouse up or down to rearrange the order.
  • Event creators can add or delete custom registration questions even after one ticket has been sold. 

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