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Issue with joining a meeting through Microsoft Teams Room Follow

When using a Microsoft Teams Room (MTR) to join a Zoom meeting through the Direct Guest Join Integration, the MTR will lose the ability to send and receive video between 30 to 45 minutes after the meeting starts. Microsoft Teams Rooms devices join Zoom meetings through the Direct Guest Join Integration.

Note: The audio path is not affected.

Status

Open: Please follow the workaround below.

Workaround for joining a meeting through Microsoft Teams Room

If you receive this issue, you can work around this issue by following these steps:

  1. Exit the Zoom meeting.
  2. Rejoin the same Zoom meeting.
  3. Ensure that the meeting video is restored.