Advanced polling and quizzing for webinars

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The polling feature for webinars allows you to create single choice or multiple choice polling questions, while advanced polling add matching, ranked choice, short answer, and long answer options. You can also set correct answers to have the poll function as a quiz.

You will be able to launch the poll during your meeting and gather the responses from your participants. Full details of the poll results, such as each participant's answers and submission times, are contained in the polling reports, which are available after the meeting by default, but can also be made available during the live session. Polls can also be conducted anonymously, if you do not wish to collect participant information with the poll results.

You can also create and launch basic polls

Creating standard polls or advanced polls in a webinar is also available. 

This article contains: 

Prerequisites for advanced polling and quizzes for webinars

  • Zoom Webinars add-on
  • Webinar advanced polling and quizzes enabled
  • Zoom desktop client
    • Windows: version 5.8.3 or higher
    • macOS: version 5.8.3 or higher
    • Linux: version 5.8.3 or higher
  • Zoom mobile app*
    • Android: version 5.8.3 or higher
    • iOS: version 5.8.3 or higher
  • Web client

*Note: Users on the iOS or Android mobile app can participate in polling, but hosts need to be using the desktop client to manage polling.

Limitations for advanced polling

  • By default, only the original webinar host can edit or add polls during a meeting. If the host or co-host role is transferred to another user, that user will only be able to launch polls already created. Alternative host can add or edit polls, but the host must enable the setting for allow alternative hosts to add or edit polls when setting the alternative host.
  • All webinar attendees must be on the supported version or higher, or they will not be able to see or participate in an advanced poll or quiz. If unable to update to the minimum version, we recommend joining through the web client. 
  • You can create a max of 50 polls for a single meeting, with each poll having a max of 50 questions. 
  • If a poll is relaunched in a webinar, the poll report will only display the last poll occurrence. If you know you will need to launch the same poll twice and want both sets of data, consider creating a second poll with the same questions as the original to avoid re-launching.
  • Uploaded images must be either PNG or JPEG format, and cannot exceed 2 MB. 

How to create an advanced poll

Polling questions can be created in advance of the webinar, or done during a live session. If you create or edit a poll during a live meeting, you will be directed to the web portal to complete the process.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Webinars.
  3. Click on topic of your scheduled webinar. If you do not have a scheduled webinar, schedule a webinar now.
  4. Scroll to the bottom to find the Polls/Quizzes tab.
    Note: If the tab is labeled as just Polls, advanced polling and quizzes has not been enabled. 
  5. Click + Create and select Advanced Polls and Quizzing
  6. Click Untitled Advanced Poll to change the name of this set of polls.
  7. Click on the question area to edit the following details: 
    • Click the Untitled Question area to edit the name of that polling question. 
    • To the right of the name of the polling question, click the drop down menu to choose the type question: 
      • Single Choice: Poll participants can select only one of the provided answers. Possible answers can be listed all at once or under a drop-down menu.  
      • Multiple Choice: Poll participants can select multiple of the provided answers. 
      • Matching: Poll participants can match prompts on the left side with answers on the right side. Order of prompts and answers can be adjusted as needed. Up to 9 prompts can be provided for each question, with the possible matches ranging between 2-9 options. 
      • Rank Order: Poll participants can rank each item based on the provided scale. Up to 10 items can be provided for each question, with the scale allowing a range of 2-7 options. 
      • Short Answer:  Poll participants can respond with a short answer response. The minimum and maximum allowed characters for the response can be set. 
      • Long Answer:  Poll participants can respond with a long answer response. The minimum and maximum allowed characters for the response can be set. 
      • Fill in the blank: Poll participants are presented with the statement and a blank, asking them to fill in the missing information based on the statement and other context provided. Multiple blanks can be added and each blank has its own answer box. 
      • Rating scale: Poll participants are given a statement or topic, then are given the opportunity to rate the topic on a given scale. The range of the scale can be adjusted from the default of 1-10, and the ends of the scale can be labeled to indicate what the scale is based on, for example Not likely to Extremely likely.
    • Click on the blank for each choice to enter an answer for participants to select from. 
    • Click + Add Choice+ Add Row, + Add Column, + Add Prompt, or + Add Answer (depending on the type of poll question selected) to add additional answer options. 
    • : Delete the current polling question.
    • : Click here to access additional options: 
      • Upload Image: If enabled by admin, allows you to upload an image that displays below the question. 
        Note: Images must be either PNG or JPEG format. 
      • Duplicate Question: Duplicate the current polling question as it currently is.
    • Select the check box next to Required to ensure a question must be answers before a participant can submit poll answers. 
  8. (Optional) Click Add a Question to create an additional question.
    Note: Each question and individual answers for a question can be reordered as needed. 
  9. Click the button to access the following option:
    • Require answers to be anonymous: Poll participants can choose to have their answers associated with themselves or to provide answers to the poll anonymously. 
      Note: If this option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
    • Make a quiz and set correct answers: See the following section for more details. 
  10. Click Save.

During the meeting, all questions under a single poll will be asked when launched. You can create additional polls to ask questions at a different time during the webinar.

How to create a quiz

If you want to set correct answers and score respondent's accuracy, you can turn the polling feature into a quizzing platform.

Note: Only Single Choice, Multiple Choice, Matching, and Rank Order polls can set a correct answer. Short answer and long answer questions will require manual scoring.

  1. Create an advanced poll
  2. Click the button and click Make a quiz and set correct answers
  3. Click set answer shown on each question. 
  4. Select which answer(s) you want to be the correct option. 
  5. Click Done
  6. Repeat for each question. 
  7. Click Save

How to use the Polls/Quizzes library

If enabled by an admin, you can manage a central library of polls/quizzes for webinars. You can create or edit polls and use them for your webinars. When a poll is marked as available to all webinars, it will appear in the list of polls that can be launched in a webinar. 

Notes:

  • You can only enable up to 10 polls/quizzes for your webinars.
  • Accessing polls created in the central poll library when in a webinar requires version 5.10.3 or higher.

Access the Polls/Quizzes tab

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Webinars.
  3. Click the Polls/Quizzes tab.

Create a poll in the Polls/Quizzes tab

Create a first saved poll/quiz that can be enabled with all your webinars.

  1. Access the Polls/Quizzes tab.
  2. Select Polls.
    Note: If advanced polling and quizzes is enabled, you will have two options displayed: Poll and Advanced Polls and Quizzing.

  3. Create an advanced poll.
    After your advanced poll is created, it will be displayed in the Polls/Quizzes tab.
  4. (Optional) To enable your created polls/quizzes for all your webinars, under Enable, click the toggle to enable on-toggle-button__1_.png or disable it off-toggle-button.png.
  5. (Optional) To create more advanced polls/quizzes, click + Create.

Multiple advanced polls and quizzes will display the Name, Type (Polls, Quiz, Advanced Poll), Question(s) (number of questions), and Enable information.

Use actions for individual polls

After creating an advanced poll or quiz in the Polls/Quizzes tab, you can select actions for it:

  1. To the right of a poll/quiz, click the pencil icon pencil-button.png to edit your poll/quiz.
  2. To the right of a poll/quiz click the ellipses more-button__1_.png.
  3. Select from the following actions:
    • Duplicate: The poll/quiz will be duplicated.
    • Delete: The polls/quiz will be deleted.

Use batch actions for multiple polls

After creating multiple polls and quizzes in the Polls/Quizzes tab, you can select actions for them:

  1. By Name, select the check box. 
    All polls'/quizzes' check boxes will be selected.
    If you do not want to select all polls/quizzes, you can select the poll/quiz check boxes that you want.
  2. Select from the following batch actions for the multiple selected polls/quizzes:
    • Disable for My Webinars: Under Enable, the toggles for the selected polls/quizzes will be disabled off-toggle-button.png and unavailable for all your webinars.
    • Enable for My Webinars: Under Enable, the toggles for the selected polls/quizzes will be enabled on-toggle-button__1_.png and available for all your webinars. 
    • Duplicate: The selected polls/quizzes will be duplicated.
    • Delete: The selected polls/quizzes will be deleted.

Filter the Polls/Quizzes tab

Click the All Types dropdown menu to display different filters. You can filter your polls/quizzes by Polls, Advanced Polls, or Quiz.

How to launch a poll or quiz

Polls are not immediately available to webinar attendees, as the host needs to launch a poll for attendees to respond to. These polls can be created before the webinar starts, or during a live session, but in either case, poll must be created in the web portal. 

  1. Start the scheduled webinar that has polling enabled.
  2. In the webinar controls, click the Polls/Quizzes  button.
  3. At the top of the polling window, select the poll or quiz you would like to launch (if multiple polls or quizzes were created)
  4. (Optional) Click and then Allow panelists to vote.
  5. Click Launch.
    The participants in the webinar will now be prompted to answer the polling questions. The host will be able to see the results live.
  6. Once you would like to stop the poll, click End Poll.
  7. Click the button to access the following options:
    • Re-launch Poll: Launches the poll again. 
      Note: If a poll is relaunched in a webinar, the poll report will only display the last poll occurrence. If you know you will need to launch the same poll twice and want both sets of data, consider creating a second poll with the same questions as the original to avoid relaunching. 
    • Download results: This will launch your default web browser so that you can download the entire poll report, which shows what each participant chose, instead of the percentages of each choice.
      Note: To have this feature enabled, contact Zoom Support.
    • View Results from Browser: Launches your default web browser and displays the same polling results in the web page. 
  8. Click Share Results to share the results to the participants in the meeting. 
  9. Select the check box next to Show correct answers to all for answers to be displayed to viewers. 

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