Using the Cornerstone Learning Suite integration

Last Updated:

Zoom’s Cornerstone Learning Suite integration enables you to configure Zoom as a conferencing service within the vILT integration on the Edge Marketplace.

This article covers:

Prerequisites for Cornerstone Learning Suite integration

  • Pro, Business, Education, or Enterprise account
  • Cornerstone OnDemand account.
  • Administrative privileges in both Cornerstone and Zoom.
  • Adding the Zoom vILT Integration from Cornerstone Edge Marketplace.
  • Pre-approval of the Cornerstone Learning Suite in the Zoom Marketplace.
    Note: If the app is not pre-approved, please contact your Zoom admin.

Known Limitations

  • Attendees who use the Zoom web client are not counted in the attendance on Cornerstone. Desktop and mobile Zoom clients do not have this limitation.
  • You can integrate only one Cornerstone environment at a time to a Zoom account. If you have a separate sandbox and production environment, you can connect only one at a time.

Adding the Zoom vILT Integration from Edge Marketplace

  1. Log in to your Cornerstone portal as an administrator.
  2. In the navigation click Admin, then Tools, then Edge, and Marketplace.
  3. Search for Zoom and click the Zoom vILT Integration tile.
  4. Click Create Integration.
  5. Agree to the Terms and Conditions.
  6. Click Create Integration.
  7. The integration displays a notification that the integration has been Added.
  8. Click Configure Now to continue.

Adding from Zoom Marketplace

  1. Login to your Zoom account and navigate to the Zoom Marketplace.
  2. Search for Cornerstone Learning Suite and click the app.
  3. If the app is not pre-approved, contact your Zoom admin to approve this app for your account.
  4. Click Add, confirm the permissions the app requires and choose Allow.
  5. An admin on your Cornerstone OnDemand account will need to complete the next steps.
    Note: If your admin has added the Cornerstone Learning Suite, the app will be configured for your account.
  6. Once the app is added, you will be redirected to a page with configuration settings. Copy and save these settings for use in a later step.

Integrating the Cornerstone Learning Suite on Cornerstone

Cornerstone supports multiple providers. This enables users to use multiple Zoom instances with a single Cornerstone instance. Log into Cornerstone as an administrator, and follow the integration procedure in the vILT Connector Integration Guide posted on Cornerstone Online Help.

Using the Cornerstone Learning Suite for Zoom

In order to set up the integration properly on Cornerstone OnDemand, you will need to configure Events and Instructors to use the conferencing ability. When you perform certain actions within Cornerstone, Zoom will respond with the following: 

Creating Instructors

Once you have created an instructor using the integration in Cornerstone, the user will be provisioned in your Zoom Account. The user will receive an email inviting them to Zoom and they will need to click the link in the email to activate their account.

Updating Instructors

The integration does not support updating instructors.

Creating Sessions

Once a session is created in Cornerstone with the integration, a meeting will be created for the instructor within Zoom. This meeting will appear on their Zoom meeting list.

Updating Sessions

If you choose to update a session, a new meeting will be created and the previous meeting will be removed from your meeting list.
Note: Zoom vILT Integration does not support deleting sessions from Cornerstone. If you delete a session in Cornerstone, the instructor will need to manually delete the meeting from Zoom from their meeting list.

Launching Session

Users on Cornerstone can launch sessions as hosts or attendees. You can also launch from the calendar by clicking on the time listed next to the webcast icon.
Note: Clicking on the training title brings you to the details page instead of launching the Zoom meeting.

Get Attendance

The integration supports getting the attendance from a Zoom meeting that was created when a session was created.

Removing the Cornerstone Learning Suite

  1. Turn off the Zoom vILT Integration from the Edge Marketplace.
  2. Login to your Zoom account and navigate to the Zoom Marketplace.
  3. Navigate to your added apps by clicking Manage, then clicking Added Apps.
    1.  Next to Cornerstone Learning Suite, click Remove.
  4. Confirm the dialogue and click Remove.

How your Data is used

This app accesses and used the following information from your Zoom account:

  • User Information (name, timezone): Used by Cornerstone for instructor handling and meeting creation.

  • Meeting Information (topic, start time, duration, meeting number, meeting password, meeting invite, meeting participants’email, meeting settings): used to display meeting details on Cornerstone.

This app accesses and uses the following information from your Cornerstone account:

  • Session ID: used to associate a Zoom meeting to a Cornerstone event instance.

  • Meeting Request Info (host email, alternative host email, timezone, start/end time, topic): used to create Zoom meetings for a Cornerstone event instance. This info is stored by Zoom only as part of the Zoom meeting event instance.

  • Instructor info (name, email): used to create or update Zoom user data for a Cornerstone instructor. This info is only saved by Zoom as part of the user’s Zoom account info.

For additional help or technical support, please submit a ticket.

Zoom Community

Join the 100K+ other members in the Zoom Community! Login with your Zoom account credentials and start collaborating.