Managing Zoom Events expo

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Expo is a feature in the Zoom Events product that allows event organizers to set up a virtual exhibition that connects attendees with other exhibitors and booths to discover more about their products and services. It allows networking between any participants through 1:1 chat in expo (the expo floor and inside booths).

For more information about the event creation process, please visit Creating a Zoom Event.

This article covers:

Prerequisites for managing expo

  • Zoom desktop client
    • Windows: 5.8.6 or higher
    • macOS: 5.8.6 or higher
  • Zoom mobile client
    • iOS: 5.8.6 or higher
    • Android: 5.8.6 or higher
  • Pro, Business, Enterprise, or Education account
  • Zoom Events license

Note: Enabling or disabling expo session livestreaming requires the minimum Zoom client version 5.11.0 or higher.

How to find expo in the event creation flow

Note: The expo feature is only available for multiple sessions or single session events. Expo is not supported currently for the Event (single-session) type.

  1. Create a multiple sessions or single session event.
  2. In the left navigation menu, under the Edit section, view and access the Expo tab.

Notes:

  • Expo can have an unlimited number of expo sessions–but those sessions are included as part of the total number of the event’s (expo and non-expo) sessions. The total maximum capacity of sessions is currently 5,000.
  • Only 1,500 concurrent users can be on the expo floor per event.

Add co-editors to expo

You can add co-editors and give them permission to set up, configure, and edit expo.

  1. Create a multiple sessions or single session event.
  2. Add a co-editor with permissions to edit expo.
  3. Click Add.
    Note: An email will be sent to inform users they have been added as co-editors of the event.
    The Co-Editor List will be updated with the added co-editor(s)' Email and Permissions.

How to create expo

When you access the Expo tab, the expo welcome page will appear.

Note: This welcome page is only shown to you once after selecting the Start Building Your Expo button.

  1. On the welcome page, click the Start Building Your Expo button.
    The first-time experience flow will appear.
  2. Under Set Expo Dates and Times, select the dates and times that you want your expo to be available for the event.
    Notes:
    • By default, the dates and start/end times are based on when the event is scheduled.
    • To create the expo, you must have the On toggle enabled for at least 1 day.
    • Expo can only be available within the event dates and start/end time for each day. Expo cannot start before the start of the event, after the event, or before/after the day of the event.
  3. Click Create Expo.
    Note: You can customize these details again once Expo is created.
    Expo Builder will appear.

How to use Expo Builder

Expo Builder is where you’ll manage the setup, editing, and configuration of booths and floor layout. In the default view, a left panel under Expo Builder is visible, consisting of the Expo Details and Booths tabs.

Next to the Booths tab, the side arrow (<) allows you to collapse or expand the left panel. Collapsing the left panel allows you to have more view of the Expo floor.

Expo Builder tools

Note: First-time hosts will have an in-product tutorial to help them get started with Expo Builder. The in-product tutorial will highlight the set of features and functionalities of the Expo Builder tool.

As you’re creating and configuring your booths, the following tools will help you manage the process more efficiently and ensure that the changes are saved. In the top horizontal bar, the following tools are available:

  • Fullscreen: The Fullscreen view allows you to view the expo floor with the Edit (event creation) left panel collapsed and the top event name bar hidden.
  • Zoom: Click + or to zoom in and out of the expo floor. This allows you to have more flexibility to see all the booths at once or zoom in to view specific areas or booths.
  • Update Expo: This button will publish your saved changes (live) for participants to see. Once you update the expo, all changes made will be live in the event.

Additionally, the expo feature, Suggestions, provides helpful recommendations that prompt hosts through the expo setup process and informs hosts of optional fields to complete for an optimal expo experience.

Expo Details tab

Note: You must have at least one day enabled for expo to be included in your event.

The Expo Details tab allows you to edit the dates/times when expo is open.

To edit the dates and times:

  1. In the left panel, click the Expo Details tab.
  2. Click Edit Times to open a pop-up window where you can configure the expo dates and times.
  3. Enter the Start and End times.
  4. Under the On/Off columns, click the toggle to enable to On or disable to Off.
    This toggle will enable or disable a date.
  5. Click Save to confirm your dates and times.
    Note: Multiple time slots per day (e.g. 9-12 pm and 1-5 pm) are currently not supported.
  6. (Optional) At the bottom, click Disable Expo if you don’t want to include expo in your event. In the verification dialog box, click Disable Expo to confirm.
    Note: Once expo is disabled, all of your progress will be deleted.

Booths tab

The Booths tab will display all the booths that will be in expo. Expo can have only sponsored, non-sponsored, or a mix of both types of booths. Depending on what you have, the Booths tab will display the appropriate set of booths organized by the booth type. Additionally, this tab will display the booths (sponsored or non-sponsored), the number of booths, and their status of Complete or Incomplete. You can add sponsored and non-sponsored booths in this tab.

Note: Expo can have up to 300 total booths per event.

Understand the Booths tab

  • In the Booths tab, the booth types, names, and sponsorship tiers are listed.
    The event organizer will determine the types of booths for Expo.
    • Each booth grouping shows the number of booths in parentheses. The following are the types of booth/booth grouping:
      • Event Booths is the generic label for all non-sponsored booths.
      • Platinum, Gold, and Silver sponsors are all sponsored booths of different sponsorship tiers.
    • By the booth grouping name, click the right arrow forward-arrow-button.png to expand the list of booths under that grouping. Click the down arrow down-arrow-button.png to collapse the list.
  • Incomplete booth status: Incomplete means that one or more required fields are still missing. When the list of booths under a grouping is expanded, a brown indicator is displayed below the name of a booth that is incomplete. Next to the indicator, the Incomplete status is called out.
  • Complete booth status: Complete means that all the required fields have been filled out. When the list of booths under a grouping is expanded, a green indicator is displayed below the name of a booth that is complete. Next to the indicator, the Complete status is called out.
  • Booth grouping status: The booth grouping status will show whether all of the booths in it are completed or incomplete with a green Complete label or a brown Incomplete label. This allows quick scanning of which groups of booths are ready, especially when the list is not expanded for viewing the booth status individually.

How to add sponsored booths to expo

The Booths tab of the expo workflow is where you add sponsored booths to expo. Adding sponsored booths allow sponsors to participate in expo. This will also allow for any sponsor representative you add to enter expo early and start their booth sessions before the general audience can enter the expo floor.

Notes:

  • You can add up to 100 sponsored booths.
  • Each sponsor can have up to 20 sponsor representatives.
  1. In the Sponsors tab of the event creation flow, ensure that you have added sponsors and/or sponsor representatives.
  2. In the event creation flow, click the Expo tab.
  3. Under Expo Builder, in the left panel, click the Booths tab.
  4. At the bottom of the Booths tab, click + Add Booths.
    An Add Booth pop-up window will appear.
  5. In the pop-up window, select Sponsor Booth.
  6. Select a sponsor.
  7. Click Add.
    The sponsor’s booth will appear on the expo floor.
    Note: The list of sponsor representatives can start any of your booth sessions.

You can always add sponsored booths to expo at any time before the start of the event.

How to add or create event booths (non-sponsored) to expo

Non-sponsored booths are available for events that may not have sponsors but are used by the organization that is hosting/organizing the event.

Use cases for non-sponsored booths include but are not limited to:

  • The organization may want to use expo to showcase its internal new products and services to its employees.
  • The organization may partner with third parties to host booths at their event.

Note: You can add up to 300 non-sponsored booths.

To add any non-sponsored booths to expo:

  1. Under Expo Builder, in the left panel, click + Add Booth at the bottom of the Booths tab.
    An Add Booth pop-up window will appear.
  2. In the pop-up window, select Event Booth.
  3. Upload or enter the following information:
    • Booth Image/Logo
      Note
      : The recommended booth image size is 320x238 pixels. Only JPG/JPEG/PNG format up to 2MB is accepted.
    • Booth Name
    • Booth Contact: Enter the booth contact's name and email address.
      Note: This is the primary contact who will be able to enter the lobby, expo, and booth early, and start booth space meetings to engage with attendees.
    • Booth Description
      Note: You can personalize your event through branding elements, using the rich text editor for description fields in the event creation flow.
  4. Once the fields are completed, click Add.
    Note: If you click Cancel, you will return to the Expo Builder view where you can continue creating the non-sponsored booths. You can come back later to add more non-sponsored booths before the start of the event.
  5. Once the new booth is saved, view your booth on either the Booths tab as well as the Expo floor.

Use the rich text editor

You can use the rich text editor to customize the Booth/Sponsor Description. When you click an input field on the rich text editor bar, the input field will display a blue outline to show your selection.

Phase_1_rich_text.png

Select an input field

  1. In the Booth/Sponsor Description's rich text editor, select the icon that you want:
    • Bold mceclip1.png
    • Italic mceclip2.png
    • Underline mceclip3.png
    • Text color mceclip0.png
    • Text size mceclip5.png
    • Paragraph mceclip0.png
    • Bulleted list mceclip8.png
    • Numbered list mceclip11.png
    • Increase Indent mceclip6.png
    • Decrease Indent mceclip7.png
  2. Enter your text.

Text color

Note: @, #, and link color cannot be changed.

  1. In the Booth/Sponsor Description's rich text editor, select the text color input icon mceclip0.png.
  2. Under Text Color, select the text color that you want.
  3. Under Background color, select the background color that you want.
  4. To clear all text and background color, click Clear.

Text size

  1. In the Booth/Sponsor Description's rich text editor, select the text size input icon mceclip5.png
  2. Select the text size that you want:
    • Small: 12px
    • Medium: 14px
    • Large: 16px

Paragraph

  1. In the Booth/Sponsor Description's rich text editor, select the paragraph icon mceclip15.png.
  2. Select the following paragraph format that you want:
    • Heading 1 = Bold, 20px
    • Heading 2 = Bold, 16px
    • Heading 3 = Bold, 14px
    • Paragraph = Regular, 14px

How to access and edit booths for configuration

You can access booths from the Booths tab or expo floor map to configure and edit their information. After you access a booth for configuration, you can use the Booth Details and People tabs to configure and edit sponsored and non-sponsored booths.

Notes:

  • You cannot edit sponsor details. To edit sponsor details, please go to the Sponsors tab of your event.
  • For sponsored booths:
    • In the Edit Sponsor Booth pop-up window, you must edit the Sponsor Name, Sponsor Description, and Sponsor Email in the Sponsors tab of the event creation flow.
    • You must add sponsor representatives and edit sponsored booth resources in the Sponsors tab of the event creation flow.
    • You can only edit the spaces' names and the number of spaces. You can also enable or disable Booth Resources.

Access and edit booths from the Booths tab

  1. Under Expo Builder, in the left panel, click the Booths tab.
  2. Find the booth grouping that has the booth you want to configure, then click the forward-arrow-button.png arrow by the booth grouping name to expand the list of booths.
  3. To the right of the booth you want to configure, click the more icon more-button__1_.png.
  4. Click Edit Booth.
    An Edit Event Booth (non-sponsored) or Edit Sponsor Booth (sponsored) pop-up window will appear.
  5. In the pop-up window, click the Booth Details tab and manage information for the necessary fields:
    • For non-sponsored booths:
      • Edit the Booth Name and Booth Description.
      • For the booth logo, edit, delete, or upload it.
        Note: The booth image can only be JPG/JPEG/PNG format up to 2MB.
    • For sponsored booths:
      • For the sponsor logo, edit, delete, or upload it.
        Note: The sponsor logo can only be JPG/JPEG/PNG format up to 2MB.
      • Please note that you must edit the Sponsor Name and Sponsor Description in the Sponsors tab.
  6. Click the People tab to do the following actions:
    • For non-sponsored booths:
    • For sponsored booths:
      • Please note that you must add sponsor representatives and edit the Sponsor Email in the Sponsors tab.
  7. Configure booth resources.
  8. Click Save.
    Note: For any changes that you want to publish and appear live to expo participants, you must click the Update Expo button. Clicking Save will only auto-save your changes locally.

Access and edit booths from the expo floor map

  1. In Expo Builder, view the expo floor map.
  2. On the expo floor, hover your mouse over the booth you want to configure.
  3. Click Edit Booth.
    An Edit Event Booth (non-sponsored) or Edit Sponsor Booth (sponsored) pop-up window will appear.
  4. In the pop-up window, click the Booth Details tab and manage information for the necessary fields:
    • For non-sponsored booths:
      • Edit the Booth Name and Booth Description.
      • For the booth logo, edit, delete, or upload it.
        Note: The booth image can only be JPG/JPEG/PNG format up to 2MB.
    • For sponsored booths:
      • For the sponsor logo, edit, delete, or upload it.
        Note: The sponsor logo can only be JPG/JPEG/PNG format up to 2MB
      • Please note that you must edit the Sponsor Name and Sponsor Description in the Sponsors tab.
  5. Click the People tab to do the following actions:
    • For non-sponsored booths:
    • For sponsored booths:
      • Please note that you must add sponsor representatives and edit the Sponsor Email in the Sponsors tab.
  6. Configure booth resources.
  7. Click Save.
    Note: For any changes that you want to publish and appear live to expo participants, you must click the Update Expo button. Clicking Save will only auto-save your changes locally.

How to add a booth representative

Note: Each non-sponsored booth can have up to 20 booth representatives per booth owner.

  1. Find a non-sponsored booth that you want to add a booth representative to.

  2. To the right of the booth you want to configure, click the more icon more-button__1_.png.
  3. Click Edit Booth.
    An Edit Event Booth pop-up window will appear.
  4. In the pop-up window, click the People tab.
  5. Under Booth Representatives, click + Add Booth Representative.
    To the right, an Add Booth Representative screen will appear.
  6. In the Add Booth Representative screen, edit the necessary fields:
    • Booth Representative Photo: Click + Upload to upload an image of the booth representative.
      Under Booth Representative Photo, you can also click Replace Image to upload an image of the booth representative.
      Note: Only a JPG/JPEG/PNG file not exceeding 2MB can be used. An image size of 160x160 pixels is recommended.
    • Booth Representative’s Name: Enter the booth representative’s name.
    • Booth Representative’s Email: Enter the booth representative’s email address. An invitation with an Expo Ticket to this event—will be sent to this email.
    • Title or Position: Enter the booth representative’s job title or position.
  7. Click Add Booth Representative.
  8. Click Save.

How to configure booth resources

In the Edit Event Booth (non-sponsored) or Edit Sponsor Booth (sponsored) pop-up window, you can configure a set of booths on the right layout screen. This screen will show the booth resource tables.

Booth resources are additional information available to attendees provided by the booth. This comes in the form of videos, images, and downloadable PDFs.

Understand the booth resources layout screen

In this screen, you can configure the number of spaces, enable/disable booth resources, and edit or view booth resources.

  • Booth Resources: Booth resources are resources (e.g., videos, images, files) that will be shown to attendees at sponsored and non-sponsored booths. The event organizer can enable or disable Booth Resources.
    Note: By default, Booth Resources is enabled.
  • Edit Booth Resources: For sponsored booths, you can only configure booth resources in the Sponsors tab. For non-sponsored booths, the event organizer can configure booth resources directly in Expo Builder.
  • Number of Spaces: Spaces are where attendees can meet with booth representatives and engage in discussion. This is the space selector of the number of different meeting sessions you can have based on your sponsorship tier and default maximum number for non-sponsored booths.
    • For sponsors, you must configure their space number in the Sponsors tab. The current configuration is:
      Note: Platinum and Gold sponsors can choose their maximum number of spaces or configure it down to at least 1 space.
      • Platinum sponsors: Can have up to 4 spaces
      • Gold sponsors: Can have up to 2 spaces
      • Silver sponsors: Can only have 1 space
  • Space name: You can name each of the spaces. This applies to both sponsored and non-sponsored booths. The event organizer can set spaces per booth after consulting with the sponsor. For non-sponsored booths, the maximum number of spaces is 4 and can be lowered to 1, by increments of 1.
  • Suggestions: This feature provides helpful recommendations that prompt hosts through the Expo setup process and informs hosts of optional fields to complete for an optimal Expo experience. As you're editing your booths, Suggestions will appear in the left panel of the Edit Event Booth (non-sponsored) or Edit Sponsor Booth (sponsored) pop-up window.

Configure sponsored booth resources

In the Sponsors tab, complete your sponsor setup and upload your booth resource (Downloadable Material). Once you return to the booth resource layout screen, you can click the View button to preview the booth resource table setup in the Resource Table window.

Configure non-sponsored booth resources

Note: Only complete the fields if you plan to provide this additional content to your attendees. Otherwise, click the Enable Booth Resources to toggle to Off.

  1. Under Expo Builder in the left panel, click the Booths tab.
  2. Find the booth grouping that has the booth you want to configure, then click the forward-arrow-button.png arrow by the booth grouping name to expand the list of booths.
  3. To the right of the booth you want to configure, click the more icon more-button__1_.png.
  4. Click Edit Booth.
    An Edit Event Booth pop-up window will appear.
  5. On the center of the Layout page, hover your mouse over the Booth Resources box, then click Enable to add resources on the sponsor page (e.g., videos, images, files) that will be shown to attendees at this booth.
    • To disable, hover your mouse over the Booth Resources box, then click Disable. If a verification dialog box appears, click Hide to confirm.
      Note: By disabling this, attendees will not be able to see any resources you have uploaded in the booth. You can enable sponsor booth resources at any time.
  6. At the top right of the Layout page, to the right of Number of Spaces, click the dropdown menu and select the number of spaces.
    Spaces will appear accordingly on the Layout page.
  7. Below a space, enter a name for the space in the text box.
    Note: This applies to both sponsored and non-sponsored booths.
  8. In the center of the booth resources layout page, find the Booth Resources box and click Edit.
    The Booth Resources screen will appear where you can configure booth resources.
  9. In the Booth Resources screen, complete the following actions:
    • + Add Video: Click + Add Video to add a video that will showcase your booth resource.
      Note: The maximum video length is 60 seconds. The maximum video size is 50 MB, MP4 files only.
    • Booth Images: Under Booth Images, click + Add Cover to add a cover image. Click + Add Image to add images.
      Note: An image size of 744x488 pixels is recommended. Only a JPG/JPEG/PNG file not exceeding 10MB can be used.
    • Downloadable Material: Click Upload to include a PDF for the audience to download.
      Note: PDF files are only accepted. The maximum file size is 15 MB, and you can have up to 5 files.
  10. Click Save.

How to enable or disable expo session livestreaming

Note: This feature requires the minimum Zoom client version 5.11.0 or higher.

As a host or expo special role, you can enable or disable livestreaming at the expo booth session level. Once an event is published, special roles will be able to access the event lobby. They can access expo before an event’s start time to start practice sessions and view event details. Additionally, you can test the livestreaming controls during the practice session before your scheduled session time.

  1. Join the event lobby.
  2. In the lobby, access the Expo tab.
  3. Enter the booth with the session that you want to enable or disable livestreaming.
  4. On the space that has the session that you want to enable or disable livestreaming, click Start.
  5. (Optional) When the Start Livestream to Expo Booth? pop-up message appears, click Start to begin the livestream to the lobby.
    If you want to start the livestream at a later time, click Not Now.
  6. During an ongoing session, in the session's meeting controls, click the ellipses more-button__1_.png, then click Start Livestream to Expo Booth to enable session livestreaming.
  7. (Optional) Choose other platforms to livestream your expo session.
  8. (Optional) In the floating Expo Booth livestream controls, click the dropdown arrow down-arrow-button.png, then click Stop Livestream to Expo Booth to disable session livestreaming.

How to remove booths

Notes:

  • When you remove a sponsored booth, you are just removing the sponsor’s booth from the Expo floor. Please note that the sponsor is not removed from the event.
  • When you remove a non-sponsored booth, the entire booth and all information associated with it will be gone. If you want the non-sponsored booth (that you deleted) to be added back to Expo, you must recreate the same non-sponsored booth.
  • You can always add sponsors to Expo at any time before the start of the event.

Booth tab

  1. Under Expo Builder, in the left panel, click the Booths tab.
  2. Find the booth grouping that has the booth you want to configure, then click the forward-arrow-button.png arrow by the booth grouping name to expand the list of booths.
  3. To the right of the booth you want to configure, click the more icon more-button__1_.png.
  4. Click Delete Booth.
    A verification dialog box will appear and ask for confirmation.
  5. In the verification dialog box, click Delete Booth to confirm.

Expo floor

  1. In Expo Builder, view the Expo floor map.
  2. On the Expo floor, hover your mouse over the booth you want to configure.
  3. Click Delete Booth.
    A verification dialog box will appear and ask for confirmation.
  4. In the verification dialog box, click Delete Booth to confirm.

Expo roles and ticket types

For more information, please visit the support article on the expo roles and ticket types.

How to use Expo Builder’s additional tools

Expo Builder also provides additional tools that can enhance the experience of configuring the booths on the Expo floor. You can move blocks, swap similar booths, add and delete rows and columns on the Expo floor, and select a predefined floor layout.

Understand blocks

In Expo Builder, moving blocks across the Expo floor provides a way to easily move a booth or set of booths in a block from one location to another.

A block is a square on the Expo floor that relates to the type of booth and the booths you fit in it. Regarding the Platinum, Gold, and Silver sponsorship tiers, you can align the number of booths to the block. A Platinum tier will occupy the entire block. Gold will occupy 2 blocks while Silver will occupy 4 blocks.

A block can also consist of non-sponsored booths, which currently are the same size as the Gold tier. You can have multiple booth sizes for non-sponsored booths but still align with the block concept.

Additionally, a block can also mix and match booth types. A single Gold block is equivalent to 2 Silver blocks. As a result, a block can have 1 Gold tier and 2 Silver tiers. You can also mix and match between sponsored and non-sponsored booths on the same block.

Move blocks

Note: There’s currently no support to move and drag just a booth.

  1. On the Expo floor, hover your mouse over a block.
  2. Click and drag the block.
  3. Place the block on an occupied block or an empty block.

Swap booths

Swapping allows you to switch the location between 2 booths that are of the same type.

To select booths of the same type or tier to swap booth positions on the floor:

  1. On the right side of the Expo Builder, click the Swap Booths icon swap.png.
    A right Swap Booths panel will slide out. This panel allows you to select booths of the same type or tier to swap booth positions on the floor.
  2. Click the first Select a booth dropdown menu and select a booth for it.
  3. Click the second Select a booth dropdown menu and select a booth for it.
    Note: Based on what is selected in the first dropdown, the list in the second dropdown menu will be filtered to show only booths of the same type.
  4. Once both booth selections are made, click the Swap button to swap the booths.
    Once the swapping actions are completed, you can view the changed booth locations.
  5. (Optional) To start over, click Clear Selection.
    This will reset both selections back to their default.
  6. Once you are done swapping booths, click the Done Swapping Booth button at the bottom to close the right Swap Booths panel.

Use the Floor Layout feature

Under the Floor Layout icon, you can add columns and rows to the expo floor. You can also select from 2 predefined floor layouts of the expo booths.

  1. On the right side of the Expo Builder, click the Floor Layout icon floor_layout.png.
    On the Expo floor, + signs will appear on the top, bottom, and both sides of your Expo area.
  2. Choose what actions to complete:
    Note: You can drag the floor to have it re-centered.
    • Click the top + sign to add a new row on top.
    • Click the bottom + sign to add a new column to the right.
    • Click the left + sign to create a new column to the left.
    • Click the right + sign to add a new column to the right.

Currently, you cannot delete empty rows or columns. The empty rows/columns will appear as extra space on the Expo floor when it’s live.

Select floor layouts

During the booth creation and opting sponsors into Expo, the booths are placed on the Expo floor through a predetermined layout. From there, you can swap booths and move blocks. Once you have all the booths identified and created, you can select from one of the two layouts:

  • The Segmented layout organizes the floor based on booth type. Each section will be based on the sponsorship tiers (Platinum, Gold, or Silver) as well as non-sponsored booths.
  • The Mixed layout mixes up the different booth types and organizes them into blocks. The organization is not by booth type, and through an algorithm, places the blocks in a specific ordering. Event organizers cannot choose where the booths are located from these predetermined layouts. You can move blocks and swap booths afterward.

Note: The default layout is Segmented. You can switch between layouts, but any manual changes you make will be gone.

To select floor layouts:

  1. On the right side of the Expo Builder, click the Floor Layout icon.
  2. In the Layout Template right panel, select the Mixed layout.
    A verification dialog box will appear and ask for confirmation.
    Note: Only choosing the Mixed layout will open the verification dialog box.
  3. (Optional) If you have edited your chosen template, click Revert to default to return your selection to the default layout.
  4. In the verification dialog box, click Switch to confirm.
  5. Click Done Editing Layout to close the Layout Template right panel.

How to pause or resume expo

Notes:

  • You can pause or resume expo during its open hours or before the start of expo.
  • When expo is paused, special-role users that have early entry permission can still stay on the expo floor.
  • The event organizer can make updates to expo during the time expo is paused; their updates will be reflected when expo resumes. Special-role users, if they are still on the expo floor, will need to rejoin expo to see the updates.

Event organizers and co-editors with permission to edit expo can Pause Expo or Resume Expo—without having to completely delete expo from the event—during an event. Pausing expo will close the expo floor and remove attendees and special-role users that do not have early entry permission from the expo floor, directing them back to the lobby. Resuming expo will allow the expo floor to be open again (within the expo hours of operation).

How to edit Expo tab features

This table displays the features found under this tab, the different stages of the event cycle, and whether or not the feature is editable at that stage of the event.

Feature

Editable after event is  published or is upcoming

Editable after a ticket has sold Editable during live event Editable post event
Set Expo Dates & Times  
Add Booths
Booth Image
Booth Name
Booth Contact Name
Booth Description
Configure floor layout
Swap booths

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