Managing Zoom Events session and event types

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The host or event organizer can change a meeting session to a webinar session in the conference event creation. This feature is useful for when the host wants more than 1,000 event participants to join their event or wants a more controlled environment for their event.

You can create Webinar and Meeting events and sessions as a host. The webinar events/sessions use the Zoom Webinars platform and the meeting events/sessions use the Zoom Meeting platform. Hosts can choose their event type based on the interaction and event experience they want for their participants.

Notes:

  • Once a conference event’s session type is changed from Meeting to Webinar and the settings are saved, it cannot be changed back.
  • Session capacity in a Zoom Event is equal to the capacity of the Zoom Events license. For example, if an event host has a Zoom Events 1,000 license, they can have up to 1,000 attendees in their webinar or meeting session. A meeting session has a maximum capacity of 1,000 attendees, even if the host has a Zoom Events license greater than 1,000.
  • If a meeting is scheduled outside of Zoom Events, meeting capacity is determined by the Zoom Meeting license capacity.

This article covers:

Prerequisites for converting a meeting session to a webinar session

  • Zoom desktop client
    • Windows: 5.7.6 or higher
    • macOS: 5.7.6 or higher
  • Zoom mobile client
    • iOS: 5.7.6 or higher
    • Android: 5.7.6 or higher
  • Pro, Business, Enterprise, or Education account
  • Stripe or PayPal Business account is required to create paid events
  • Zoom Events license

Notes:

  • There is a dependency with Windows' Webview package for Windows platform; while version 5.7.6 does support Zoom Events, it may cause a blank lobby experience for hosts.
  • For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.
  • Webinar Reactions requires version 5.9.6 or higher to send and see reactions.

How to choose an event or session type for your attendees

The main difference between a Webinar and Meeting event or session is how much participation is allowed from the attendees during the event.

Webinar events/sessions allow hosts to present to a larger audience and give hosts a more controlled environment over presenting, attendees, and panelists. Additionally, Zoom Webinars attendees can use Webinar Reactions, which allow presenters to get real-time feedback from attendees and other panelists.
Note: Webinar Reactions requires version 5.9.6 or higher to send and see reactions.

Meeting events/sessions allow more interaction between the attendees and hosts and allow more chances for engagement. These two types of events/sessions can be tailored to attendees' and your preferences.

Choose a Webinar event or session

The host presents and controls the experience throughout the event. Attendees are not allowed to turn on their audio and video, but can interact with the host and panelists using these features (if the feature is enabled):

  • Chat
  • Q&A

Choose a Meeting event or session

Attendees are able to participate in the event (if the feature is enabled) by turning on their:

  • Audio
  • Video
  • Chat

How to create a Webinar event

Webinar events can avoid potential distractions from the audience. This event allows only the host, co-hosts, or panelists to turn on their video and audio.

To create a webinar event:

  1. Sign in to Zoom Events.
  2. Click Create, then select Event.
  3. Enter the Basic Information for the event.
  4. Under Select the event type you want to create, select Webinar.
  5. Enter the rest of the event information.
  6. Click Save & Continue.

How to create a Meeting event

Meeting events can encourage audience participation by allowing all attendees and alternative hosts to turn on their video and audio.

To create a meeting event:

  1. Sign in to Zoom Events.
  2. Click Create, then select Event.
  3. Enter the Basic Information for the event.
  4. Under Select the event type you want to create, select Meeting.
  5. Enter the rest of the event information.
  6. Click Save & Continue.

How to create a Webinar session in a conference event

To create a webinar conference session:

  1. Sign in to Zoom Events.
  2. Click Create, then select Conference.
  3. Enter information for the Basic Information and Conference Profile tabs.
  4. In the Sessions tab, upload or add a session manually.
  5. Under Select the event type you want to create, select Webinar.
  6. Enter the rest of the conference event information.
  7. Click Save & Continue.

How to create a Meeting session in a conference event

To create a meeting conference session:

  1. Sign in to Zoom Events.
  2. Click Create, then select Conference.
  3. Enter information for the Basic Information and Conference Profile tabs.
  4. In the Sessions tab, upload or add a session manually.
  5. Under Select the event type you want to create, select Meeting.
  6. Enter the rest of the conference event information.
  7. Click Save & Continue.

How to convert a meeting session to a webinar session in a conference event

  1. Sign in to Zoom Events.
  2. In the Zoom Events portal, in the top-right corner, click Manage.
  3. In the navigation menu, click Events.
  4. Click the Upcoming tab.
  5. Find the event with the Meeting session that you want to edit.
  6. Next to that event, click the ellipses more-button__1_.png then click Edit Event.
  7. In the left navigation panel under Edit, click Agenda.
  8. Click the Sessions tab.
  9. Find the session that you want to edit.
  10. Next to that session, click the ellipses more-button__1_.png then click Edit.
  11. Under Select the event type you want to create, select Webinar to change the session type.
    A pop-up window will appear.
  12. In the pop-up window, click Continue to confirm.
    Note: At this point, you can change your session type back to Meeting. However, after you select the Webinar event type and click Save, you cannot change the event type back to Meeting.
  13. Click Save.
    Your session event type is now a Webinar event type.

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