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  2. Zoom Apps and Marketplace Support
  3. Getting Started with Zoom Apps

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Installing and uninstalling apps from Marketplace

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The Zoom Marketplace helps you find apps that can integrate with Zoom to enhance your experience using the software. Users can search for different categories of apps and install them from the marketplace website.

This article covers:

Prerequisites for installing and removing apps from Zoom Marketplace

  • Zoom account for installing apps
  • Account owner or admin privileges to install/remove an app and pre-approve users to install the app by themselves.

How to search and install an app from Zoom App Marketplace

  1. Sign in to the Zoom web portal as an administrator.
  2. In the navigation panel, click Advanced then App Marketplace.
  3. On the top right of the page, type the name of the app you are looking for or search by:
    • Selecting a category under Categories.
    • Filtering the apps by compatibility, approval state, and who can install.
  4. Click Add or Visit Site to Add.
    Notes:
    • If the app requires a click on Visit Site to Add, click on Install on Zoom afterwards.
    • If you are a user and the app was not pre-approved by your admin to be installed, click Request to Install. A request will be sent to your admin on your behalf for approval.
    • If you are an admin and wants to pre-approve the app for users of your account to install apps themselves, follow these instructions.
  5. Review the app information then, click Authorize.
  6. (Optional) To verify the app was added to your account, on the top right of the page click Manage, then under the PERSONAL APP MANAGEMENT section, click Added Apps.

How to uninstall/remove an app from Zoom App Marketplace

  1. Sign in to the Zoom web portal as an administrator.
  2. In the navigation panel, click Advanced then App Marketplace.
  3. On the top right of the page, click Manage.
  4. On the left side of the page, click Added Apps.
  5. Identify the app to be removed then, click Remove.
  6. In the Remove app pop-up window, choose your reason, then click Remove.

How to pre-approve an app for installation

Owners and admins can follow these pre-approving apps instructions for their users to install and use apps.

 

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