Using Multi-Camera mode in Zoom Rooms

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Multi-Camera mode allows you to enable multiple cameras simultaneously from a single conference room. You can use the cameras to better capture in-room participants or provide different viewing angles of the room.

Note: Currently, a Zoom Room cannot use Smart Gallery (Multi-Stream) and Multi-Camera mode simultaneously.

This article covers:

Prerequisites for using Multi-Camera view in Zoom Rooms

  • Zoom Rooms for macOS: version 5.8.0 or higher
  • Zoom Rooms for Windows: version 5.8.0 or higher
  • Zoom Rooms for Appliances: version 5.10.0 or higher
    • Currently only supported on Poly G7500 devices; other Zoom Rooms Appliances will be supported in the future.
  • Zoom Rooms Controller for iOS: version 5.8.0 or higher
  • Zoom Rooms Controller for Android: version 5.8.0 or higher
  • Account owner, admin, or role with edit access to Zoom Rooms 

How to enable Multi-Camera mode

  1. Sign in to the Zoom web portal.
  2. Click Room Management, then click Zoom Rooms.
  3. You can use the Zoom Rooms location hierarchy to enable Multi-Camera mode from the account, location, or room settings. For this example, click Account Settings.
  4. Click the Account Profile tab and scroll down to the Devices heading, then click the toggle next to Allow Multi-Camera Mode.
  5. Choose which cameras you would like to enable and select the Default camera mode from the drop down window. You can use up to three cameras. 
  6. (Optional) If you are editing a specific Zoom Room in the location hierarchy you can set the Camera presets after enabling Multi-Camera mode. 

Note: enabling this setting will automatically disable Smart Gallery (Multi-Stream) mode. 

How to use Multi-Camera mode in a Zoom Room

  1. Start or join the meeting from your Zoom Rooms controller.
  2. Tap Camera Control.
  3. Use the available options to configure the camera feeds. 

How remote attendees experience Multi-Camera mode

Remote attendees will be able to view the video feeds of all enabled cameras (up to three) from the Zoom Room if they are using the Gallery, Side-by-Side, or Thumbnail views. Individual camera video feeds may be pinned by attendees or spotlighted by the meeting host. Each Zoom Room camera video feed is displayed as a distinct meeting participant with full resolution appropriate for the current view. The individual camera video feeds are labeled based on the name of the Zoom Room itself, with the secondary feeds appending a dash and a number. For example, the main camera video feed could be named “Home Room” and the secondary camera feeds “Home Room - 2” and “Home Room - 3”.



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