Managing the Hub Options page

From the Hub Options page, the hub owner can easily navigate and manage their hub’s visibility and other hub settings, such as attendees’ default landing experience. The hub owner can also view their organizer seats and create a public URL.

The visibility settings allow the hub owner to make their hub private or public. Hub Options allows the hub owner to set one of their hubs to be the landing hub for attendees to browse and discover events instead of using their default hub’s public listing page. Hub owners can also delete their hub from Hub Deletion.

This article covers:

• How to access the Hub Options page
• How to view your hub seats
• How to manage your hub's public URL
• How to manage a hub’s visibility
  • Hide your hub
• How to manage hub settings
  • Set landing hub for attendees
  • Automatically list hub events
• How to transfer inactive hub assets
• How to delete your hub

Prerequisites for managing the Hub Options page

• Pro, Business, Enterprise, or Education account
• Zoom Events Unlimited or Zoom Events Pay-Per-Attendee license
• Stripe or PayPal Business account is required to create paid events

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to access the Hub Options page

1. Sign in to Zoom Events.
2. In the left navigation menu, click the top dropdown arrow  and select the hub you want to manage.
3. Under the hub you want to manage, click Settings, then click Hub Options.
   The Hub Options page will be displayed.

How to view your hub seats

1. Access the Hub Options page.
2. At the top of the Hub Options page, under Organizer Seats, view the following information for your hub:
   • Max number of hosts for this hub 
     Note: Licensed users can be added as hosts without occupying the hub's host seats.
   • Max number of co-editors per each event

How to manage your hub's public URL

The hub public URL is optional.

1. Access the hub’s Hub Options page.
2. Under Public URL, enter your desired hub's public URL by using 3 to 20 numbers or letters.
   Note: Symbols, spaces, and special characters are not allowed.
3. Click Save. 

How to manage a hub’s visibility

1. Access the hub’s Hub Options page.

2. Under Visibility, select one of the following options:
   • Public: All users with the hub’s link can view the hub.
   • Internal: Only users in your Zoom account from the web portal and users added to the hub can view it.
3. Click Save.

Hide your Hub

Hub owners can make a hub hidden from all attendee-facing locations (the event details page and hub listings view), even if an attendee follows the hub. When a hub is hidden, it will still appear in the hub navigation dropdown menu for users who are members of the hub. An anonymous icon  will be displayed to the right of the hub name to indicate its hidden status.

Note:

• A hidden hub will still appear in the Create Event selection in the event creation flow.
• If a hub is set to a landing hub, the hidden hub option is automatically deselected. Additionally, when a hub owner selects a current landing hub to be hidden, the landing hub’s option is automatically deselected. Landing hubs cannot be hidden.

1. Access the hub’s Hub Options tab.
2. Under Visibility, select the Hide this Hub check box.
   The hub (and its link) will be hidden from the event details page and the hub listings view for attendees.
3. Click Save.

How to manage hub settings

Set landing hub for attendees

1. Access the hub’s Hub Options page.
2. Under Hub Settings, select the Set as Landing Hub check box.
3. Click Save.

All users will land on this hub’s event listing page when they sign in to Zoom Events.
Note: The landing hub cannot be hidden.

Automatically list hub events

1. Access the hub’s Hub Options page.

2. Under Hub Settings, select the Auto List Events check box.
3. Click Save.

When this option is selected, events published in the hub will automatically be listed in the Events tab on the event listings page. This allows submitted events to automatically be listed to the hub.

If this option is not selected, events in this hub (and subsequently submitted to this hub) will need further approval by the hub owner to be added to the hub’s public profile event listing view.

How to transfer inactive hub assets

When the hub owner has multiple hubs, they can transfer assets (events, recordings, content) between hubs—from inactive hubs to new hubs. Some of the inactive hubs may contain events, recordings, and content library assets they want to carry over into their new hub. Additionally, they can select the hub they want to move assets from and single-select, bulk-select, and select all events, recordings, and content library items.

This workflow supports the full transfer of assets at any time (i.e., hub migration, upgrade/downgrade Zoom Events licenses, etc.). This helps hub owners save assets from inactive hubs to their new hub. 

Learn more about transferring Zoom Events assets between hubs.

How to delete your hub

Notes:

• Only a hub owner and Zoom account admin can delete a hub.
• A hub owner can't delete a hub with upcoming events, but a Zoom account admin can delete a hub with upcoming events.

1. Access the hub’s Hub Options page.
2. Under Hub Deletion, click Delete Hub.
   A verification dialog will appear.
3. In the verification dialog, click Delete Hub to confirm.