Exporting Zoom Events reports

Zoom Events reports are useful to collect information about registrants, event performance, ticket sales, registration management, hub followers, and poll/survey responses. Reports allow Hosts to generate different metrics and information reports. These reports can be exported in a CSV format for further analysis.

This article covers:

• How to export registration management reports
  
  • Export a list of registrants
  • Export registrant order information
• How to export Analytics reports
  • Export Overview event performance reports
  • Export survey reports
• How to export hub follower reports

Prerequisites for exporting Zoom Events reports

• Zoom desktop client
  • Windows: 5.7.6 or higher
  • macOS: 5.7.6 or higher
• Zoom mobile client
  • iOS: 5.7.6 or higher
  • Android: 5.7.6 or higher
• Pro, Business, Enterprise, or Education account
• Zoom Events license

Notes:

• There is a dependency with Windows' Webview package for Windows platform; while version 5.7.6 does support Zoom Events, it may cause a blank lobby experience for hosts.
• For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to export registration management reports

Export a list of registrants

Hosts can download a list of registrants and export a CSV file for any Zoom Event.

For more information, please visit the support article on how to export a list of registrants.

Export registrant order information

Note: This is only available for conference events.

When you use Zoom Events registration management, you can export registrants' order information.

For more information, please visit the support article on how to export registrant order information.

How to export Analytics reports

You can access reports about your event’s performance from the Analytics section (Host Analytics Dashboard) of the event creation flow.

Export Overview event performance reports

All summary reports

All summary reports include metrics from the Event Details Page, Event Lobby, Event Sessions, Event Expo, Event Sponsors, and Event Source Tracking.

By using the Download CSV function, you can download different individual Host Analytics Dashboard reports about your event. You can also download All summary reports, which will download as a ZIP file that contains all individual Host Analytics Dashboard reports in one file. 

For more information, please visit the support article on how to download different event reports in a CSV file or a ZIP file that contains a full report.

Registrant metrics

You can also use the using the Download CSV function to download the following reports to retrieve registrant metrics:

• Chat Transcript
• Registration Report
• Event Attendance Details
• Expo Attendance by Sponsor

For more information, please visit the support article on how to download different registrant reports in a CSV file.

Registration & Ticketing

The Registration and Ticketing tab includes metrics for event registration and ticketing as well as the Event Details Page.

At bottom of the page, click Download CSV. Then, select which report(s) you want to download:

• Event Details Page: This includes all metrics from the Event Details Page.
• Event Source Tracking: This includes all metrics from Event Source Tracking.

Sessions

This tab includes all metrics for your event sessions.

Below the session information, click Download CSV. Then, select which report(s) you want to download:

• Event Sessions: This includes all metrics from the Event Sessions.
• Session Attendance: In the pop-up window, select the check box of the session that you want an attendance report for, then click Download. This report includes only information for your selected session.

Attendees

The Attendees tab includes metrics for your event and session attendance. It also includes lobby analytics.

At bottom of the page, click Download CSV. Then, select which report(s) you want to download:

• Event Lobby: This includes all metrics from the Event Lobby.
• Event Attendance Details: This is the same Event Attendance Detail report you can download in the Overview tab. 

Expo

The Expo tab includes all metrics and analytics for your event expo.

At bottom of the page, click Download CSV. Then, select which report(s) you want to download:

• Event Expo: This includes all metrics from the Event Expo.
• Expo Attendance by Sponsor: This includes reports on an expo's sponsored booth performance, registrant details, and registrants' attendance (or absence) information.

Sponsors

You can keep track of how many Views and Chat messages each event sponsor has received from attendees.

Below the sponsor information, click Download CSV, then click Event Sponsors to download a CSV file of all metrics from the Event Sponsors.

Export survey reports

In the Survey & Polls tab, you can find your event's survey results.

To the right of the number of surveys, click the Export button. A CSV file of your survey reports will be downloaded.

For more information, please visit the support article on how to export survey reports.

How to export hub follower reports

For more information, please visit the support article on how to export a report of your hub's followers.