Editing sponsor info as an invited sponsor

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After a Zoom Events host adds sponsors to a conference event, then delegates editing and adding of information to you (the sponsor), you will be able to edit your sponsor details. These edits are submitted to the host, who will review and approve or reject them. 

This article covers:

Prerequisites for editing sponsor details

  • Zoom desktop client:
    • Windows: 5.8.6 or higher
    • macOS: 5.8.6 or higher
  • Zoom mobile client
    • iOS: 5.8.6 or higher
    • Android: 5.8.6 or higher
  • Basic user

Note: For attendee access to the latest Zoom Events and Webinar features, we highly encourage all users to update to the latest version of the Zoom desktop client/mobile application.

How to edit your sponsor details

  1. Accept the host's invitation to edit your sponsor details by the following actions:
    • You can access the host's invitation to edit your sponsor information by email:
      1. Open the host's invitation to edit your sponsor details in your email inbox.
      2. Click the Click here link.
        You will be directed to the Edit Sponsor page.
    • You can access the host's invitation to edit your sponsor details from the Notification Center:
      1. Sign in to Zoom Events.
      2. Access the Notification Center.
      3. Click the Attendee tab.
      4. Find the host's invitation notification.
      5. Click Edit Sponsor Details.
        You will be directed to the Edit Sponsor page.
  2. Edit the following sponsor details that you want:
    • Sponsor's Logo: Hover your mouse over the logo and click the edit icon pencil-button.png on the sponsor logo to upload an logo. You can also hover your mouse and click the delete icon trash-button.png on the sponsor's logo to delete a preexisting logo.
      Notes:
      • The maximum size of the image is 320x238 pixels. The sponsor's image format is only JPG/JPEG/PNG up to 2MB.
      • Event creators can manually resize all uploaded images to fit into the image window as well as search for an image to upload. Additionally, resizing images is possible after image uploads.
    • Sponsor's Name: Enter your name.
    • Sponsor's images: For new images, click + Add Image to upload a new image.
      For existing images, hover your mouse over an image and click the edit icon pencil-button.png on the sponsor image to upload an image. You can also hover your mouse and click the delete icon trash-button.png on the sponsor's image to delete a preexisting image.
      Note: Recommended image dimensions are 1920x1080 pixels. JPG/JPEG/PNG files only with a maximum image size of 10MB.
    • Sponsor Video: Click + Add Video to upload a video that you want to feature.
      Note: The maximum video length is 60 seconds. The maximum video size is 50MB, MP4 files only.
    • Sponsor Description: Enter some details or brief information about yourself.
    • Meet and Chat with Attendees: Under Meet and Chat with Attendees, edit your list of Sponsor Representatives:
      • Click + Add Sponsor Representative to add a new sponsor representative. Then, complete the information for the sponsor representative.
      • To the right of a listed sponsor representative, click the ellipses more-button__1_.png, then click Edit to edit the sponsor representative details or click Remove to delete the sponsor representative.
    • Downloadable Material: Click Upload to include a PDF for attendees to download. This file will appear on the sponsor's page.
      Notes:
      • You can only upload a PDF file only with a maximum file size of 15 MB.
      • You can upload up to 5 PDF files.
  3. When you've finished editing your sponsor details, click Submit
    The host will be notified of your changes.
  4. (Optional) Click View Submitted Sponsor Details to view your updated sponsor details.
  5. (Optional) Click View All Submitted Responses to see all your edit submissions.
    • Click View to view your updated sponsor details.
    • Click Edit to edit your sponsor details.

How to review edit rejection details

The host can reject your edits. To review and edit rejection details for your sponsor details: 

  1. Find the host's rejection notification to edit your sponsor details by the following actions:
    • You can access the host's rejection notification to edit your sponsor details from your email:
      1. Open the email with the host's rejection of your submitted sponsor updates in your email inbox.
      2. Click the View Details link.
        You will be directed to the Sponsor page where you can view the host's message and edit your sponsor details.
    • You can access the host's invitation to edit your sponsor from the Notification Center:
      1. Sign in to Zoom Events.
      2. Access the Notification Center.
      3. Click the Attendee tab.
      4. Find the submitted session edit rejection notification and click View Details.
        The host's message (if applicable) and your sponsor that you are editing will appear.
      5. In the top left corner, click View All Submitted Responses.
      6. To the right of your rejected submission, click Edit.
        You will be directed to the Sponsor page and will be able to edit your sponsor details again.

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