Attending Zoom Events using Zoom Rooms

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Attendees can join live meeting/webinar sessions through a personal Zoom Room or a Zoom Room that is paired with their Zoom clients.

Attendees can join live meeting/webinar sessions through their personal Zoom Room. The event will be displayed on their desktop client and personal Zoom Room meeting list. They can join each live session individually by clicking the session Join button or through their Zoom Rooms controller. The sessions that have ended, or the sessions whose scheduled end time is over, will not be displayed.

Attendees can also join live meeting/webinar Zoom Events sessions through paired Zoom Rooms if they do not have a personal Zoom Room. Attendees can join live meeting/webinar sessions through a Zoom Room that is paired with their Zoom client on a desktop.

Notes:

This article covers:

Prerequisites for using Zoom Events from a Zoom Room

  • Zoom desktop client
    • Windows: 5.10.0 or higher
    • macOS: 5.10.0 or higher
  • Zoom Rooms version 5.10.0 or higher
  • Zoom Rooms controller version 5.10.0 or higher

How to attend Zoom Events with your personal Zoom Room

Your personal Zoom Room shares the same information as your desktop client. Any meetings or scheduled events that you can view in the desktop client will display in your personal Zoom Room as well. After you register for a Zoom Event, your event will display in both your desktop client and your personal Zoom Room calendar. By using a personal Zoom Room, you do not need to pair to join Zoom Events; your personal Zoom Room belongs to you, and essentially, shares your Zoom identity.

Join from a personal Zoom Room

  1. Register for a Zoom Event.
  2. Sign in to Zoom Rooms.
    The event’s date(s) and time(s) will be displayed on both your desktop client and personal Zoom Room meeting list.
  3. On the personal Zoom Room interface, from the meeting list, tap the topic of the session you want to attend.
  4. Tap the Join Lobby button.
    The event lobby will appear. On the left side of the lobby, your event session list will display sessions in chronological order. On the right side of the lobby, the session details page will be displayed.
  5. Next to the session you want to join, click Join.
    Notes:
    • The Join button will be active (displayed as blue) when the session is within 30 minutes of starting or when the Host starts the session.
    • Attendees can join the meeting and will be placed in a waiting queue if the Host is not present or in a waiting room if enabled by the Host.

You can still access the event lobby from your Zoom desktop client and join other ongoing sessions. When a session has ended, the session entry will be removed from your Zoom Room calendar.

How to pair Zoom Rooms

If you do not have a personal Zoom Room, you can choose to pair your desktop client with any Zoom Room that shares the same domain.

Pair Zoom Rooms with the Zoom desktop client

The Zoom desktop client can pair with your Zoom Room to allow you to join a Zoom Event on the Zoom Room from the desktop client.

Notes:

  • The Zoom desktop client must be paired with the Zoom Room first before being able to pass a meeting to the paired Zoom Room. Pairing is not available once the event is started or joined.
  • You can only pair with Zoom Rooms that are on the same account as the user signed in to the desktop client or Zoom Room device.

To pair Zoom Rooms from the conference lobby on a desktop:

  1. Sign in to the Zoom desktop client.
  2. Click the Meetings tab meetings-button.png.
  3. Click a scheduled Zoom Event.
  4. Click Join Lobby.
  5. On the lower-left panel, click the Zoom Rooms pairing button paring.png.
  6. Enter the Sharing Key, displayed on the Zoom Room display, and tap Pair.
    A successful pairing will provide a notification, informing you of which Zoom Room the client is now paired with, and the Zoom Room pairing button will appear blue successful_pairing.png.

Unpair Zoom Rooms from the conference lobby

In the conference lobby, tap or click the Zoom Room pairing button paring.png in the lower-left panel, then tap or click Unpair to disconnect your desktop client from the Zoom Room. The Zoom Room will remain connected to the event until the event ends or someone taps Leave on the Zoom Room controller tablet.

How to join with paired Zoom Rooms

Join with a paired Zoom Room

  1. Register for a Zoom Event.
  2. On the desktop, access your ticket link from the following ways:
    • Calendar integration
    • Tickets page

      After accessing your event, the event lobby will be launched on the Zoom desktop client. On the left side of the lobby, your event session list will be displayed. On the right side of the lobby, the session details page will be displayed.

  3. From the lobby, pair your Zoom client with a nearby Zoom Room.

  4. After your device is paired with a Zoom Room, click the Join button on one of the sessions in the event lobby.

    You will join the meeting or webinar sessions in Zoom Rooms.

Join from the desktop client Meetings tab

You will be ready to join Zoom Events once your Zoom Room hardware is set up and you have signed in to your account.

  1. Register for a Zoom Event.
  2. Sign in to the Zoom desktop client.
  3. Click the Meetings tab meetings-button.png.
  4. Click a scheduled session that you want to join.
  5. Click Join from a Room, then pair with a Zoom Room.
    The paired Zoom Room will join the meeting.

How to attend Zoom Events from a shared Zoom Room

An event organizer or host can issue an event ticket to a Zoom Room that is listed on a shared Zoom Room (for example, a company directory). The event will be populated on that Zoom Room calendar, and anyone can join the event from that Zoom Room. Anyone can also join each live session individually by clicking the session Join button.

Join from a Zoom Rooms controller

Note: This applies to rooms with iOS or Android room controllers.

After a host assigns a company Zoom Room to their session, the session name and time will appear on the Zoom Room's display screen.

  1. On the Zoom Room controller, tap the Home tab.
    Your upcoming events will be displayed.
  2. Find and tap the Zoom Event session that your Zoom Room has been added to.  
  3. View the following event details:
    • Session name
    • Event time
    • Event name
    • Event speaker
  4. Tap the Join button to join the session.

Join from Zoom Rooms for Touch

If you know the meeting ID, you can join a meeting currently in progress from your Zoom Rooms for Touch.

    1. From the home screen, tap Join.
      A keypad will display.
    2. Enter the meeting ID of the meeting you want to join. 
    3. Tap Join Meeting.
      You will have access to the in-meeting controls.

How to access your event session list

  1. On your personal Zoom Room device or Zoom Room controller, find the scheduled Zoom Event that you want to join from the Zoom Rooms event list.
  2. Tap the topic of a scheduled Zoom Event.
  3. Tap Join Lobby.
    On the left side of the lobby, your event session list will display sessions in chronological order. On the right side of the lobby, the session details page will be displayed.

Exit event session list

  1. Access your event session list.

  2. In the top right corner of the lobby, tap the x button x-mark-with-circle-border.png to exit the lobby’s session list.
    You will return to the personal Zoom Room (PZR) home page.

Refresh event session list

  1. Access your event session list.

  2. In the top left corner of the lobby, tap the refresh button refresh.png.
    Your session list will be updated and will reflect which sessions are live or finished.

View session details

  1. Access your event session list.

  2. On a session card (except the Join button), tap any area to view session details.
    The session details page will maximize into fullscreen view.
    Note: On smaller screens, the session details page will open on a new page. To return to the session list from the session details page, at the top left corner, select back-arrow-button.png Sessions.

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