Basic user meeting duration changes
On July 15, 2022, Zoom is changing the meeting duration limit for 1:1 meetings hosted by Basic (free) users on paid accounts to 40 minutes. This change creates a uniform 40-minute meeting duration limit for all meetings hosted by Basic (free) users on all account types. This includes 1:1 meetings, group meetings, and Personal Meeting Rooms.
This change was implemented for Basic users on Free and Free (Credit Card Verified) accounts on May 2, 2022.
Please note that if you created your own Free Basic Zoom account using your company email, this change could impact you. Users can confirm their Zoom account type on their Profile page.
Frequently asked questions
Does this affect already scheduled meetings?
Yes, this will affect all 1:1 meetings hosted on and after July 15, 2022 by Basic users on paid accounts, including instant meetings, scheduled meetings, and their Personal Meeting Room (PMI).
This already affects all 1:1 meetings hosted on and after May 2, 2022 by Basic users on Free and Free (Credit Card Verified) accounts, including instant meetings, scheduled meetings, and their Personal Meeting Room (PMI).
What can I do if I need more than 40 minutes for my meetings?
There is no limit to how many meetings a Basic user can host; however, if you prefer to avoid a meeting timeout at 40 minutes, upgrade to a Pro account or contact your account owner/admin to assign a license and remove the 40-minute limit from all future meetings.
How can I contact my account owner/admin?
You can find your account owner’s name or Account Support Information on your Account Profile.
I am a free user but I attend meetings hosted by a Licensed user. Will my presence in their meeting affect the time duration?
No, the maximum meeting duration is determined by the license type of the original host of the meeting. The license types of the meeting's participants do not affect the maximum meeting duration.
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