May 2, 2022 - Free account meeting duration changes

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Starting May 2, 2022, Zoom is changing the meeting duration limit for 1:1 meetings hosted by Basic users on Free and Free (Credit Card Verified) accounts to 40 minutes. This change creates a uniform 40-minute meeting duration limit for all meetings hosted by Basic users on Free and Free (Credit Card Verified) accounts, including group meetings and one-on-one meetings.

Please note that if you created your own Free Basic Zoom account using your company email, this change could impact you. Users can confirm their Zoom account type on their Profile page.

Frequently asked questions

Does this affect already scheduled meetings?

Yes, this will affect all 1:1 meetings hosted on and after May 2, 2022 by Basic users on Free and Free (Credit Card Verified) accounts, including instant meetings, scheduled meetings, and their Personal Meeting Room (PMI).

What can I do if I need more than 40 minutes for my meetings?

There is no limit to how many meetings a Basic user can host; however, if you prefer to avoid a meeting timeout at 40 minutes, upgrade to a Pro account to remove the 40-minute limit from all future meetings.

I am a free user but I attend meetings hosted by a Licensed user. Will my presence in their meeting affect the time duration?

No, the maximum meeting duration is determined by the account type of the original host of the meeting. The account types of the meeting's participants do not affect the maximum meeting duration.

When will Zoom’s plans and pricing page be updated?

Zoom’s plans and pricing page will be updated to show the change in meeting duration for the Basic plan on May 2, 2022.

Is Zoom running any promotions around this change?

Yes, for a limited time Zoom will be offering new customers two promotions to upgrade their account. Users who upgrade from Basic to Pro will enjoy 50% Off First 6 Months of Pro Monthly and 40% Off First Year of Pro Annual.

Note: These offers are only available until June 10, 2022 for new customers purchasing a Pro Annual or Pro Monthly Plan Online. These offers are not available to customers with pre-existing discounts. There is a maximum of 9 Pro Annual or Monthly Licenses per purchase. These offers have no cash value and can only be used for up to 9 Pro Annual or Monthly Licenses. Offers must be redeemed by 6/10/22 at 11:59PM PT and will be effective for 1 annual billing cycle or 6 monthly billing cycles. Offers cannot be combined, exchanged, or used in conjunction with any other offer. Please note that Federal, State and Local governments are not eligible for this promotion. These fees are exclusive of taxes.

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