Release notes for May 1, 2022

Last Updated:

Release notes for Zoom Events

Changes to existing features

  • Enhancements to the Host Analytics Dashboard
    There have been several enhancements to the Host Analytics Dashboard (Analytics and Control) interface to improve organization, create an intuitive design for users, and provide quick access to key event data. Analytics metrics are now organized in 7 main tabs: Overview, Registration & Ticketing, Sessions, Attendees, Expo, Sponsors, and Surveys & Polls. Additionally, new registration summary charts and attendance summary charts have been added to help customers comprehend and discover relevant data and drive actionable insights.
  • Deprecate "Allow Participants to Unmute themselves" for Zoom Events
    The Allow Participants to Unmute themselves setting will be deprecated and removed in July 2022.

New and enhanced features

  • General features
    • Display pending pre-registration guest list
      Internal and external pre-registrants will display on the Manage Registration page and reflect the relevant status. After pre-registering an external attendee, the pre-registered attendee will now be displayed on the registrant management page. Previously, external pre-registered attendees would not appear on the registrant management page until they accepted their event invitation.
    • Add engagement data and registration questions to attendee report
      The past report title of Session Attendance has been renamed to Event Attendance Details. Additionally, this report will include expanded reporting capabilities such as new columns for the number of tickets per attendee, ticket types, ticket names, and custom registration questions. This report remains to include user-based entries.
    • Enhancements to the registration report
      The previous report title of Registrant Report has been renamed to Registration Report. This report now includes a list of registrations with ticket types, ticket names, registration questions, and all existing fields. This report is updated to include ticket-based entries instead of user-based entries.
    • Increase character limit for Speaker Bios
      The character limit for Speaker Bios has been increased to 2,000 from 1,024.
    • Enhancements to email notifications
      There are several enhancements to the Zoom Events email notifications to ensure that the wording, design, and logic are consistent with the Zoom Events platform. Zoom Events email notifications have been enhanced for clarity.
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  • Host features
    • Session-level attendee data
      Hosts can now view and download session attendance data for each individual session. The Session Attendance report includes:
      • Display name, registrant email, marketing opt-in
      • Session attendance, duration spent, number of chat messages
      • Number of tickets, ticket type, ticket name, registration Q&A
    • Add Expo booth visit data to Expo attendance by sponsor
      Hosts and Expo sponsors can now download a report to view who visited their Expo booths. This report will include metrics on attendees who:
      • Visited an Expo booth
      • Clicked on booth info
      • Downloaded any file
      • Attended any booth sessions
  • Event setup features
    • Custom session start times
      Hosts can now manually enter a custom start time and duration for their event’s sessions. Previously, when a host set the time and duration for a session, the time was displayed in a dropdown menu which only displayed 15-minute intervals.
    • Set lobby open/close time
      Hosts can now set a specific time for opening and closing the event lobby. Previously, hosts could only select the dates on when the lobby would open and close.
    • Display host’s company logo on event pages
      Event creators can upload a logo during the event creation process to reflect on all pages of their event and brand their event.
    • Standardize uploaded image sizes
      All uploaded cover images, additional event profile images, in-session branding virtual background and webinar wallpaper images, sponsor images, and the session image in the event creation process will have a minimum resolution of 1920x1080 pixels.
    • Simplify Expo sponsor creation process
      The Sponsor creation process has been simplified with only 4 required fields (including 2 default images in place) to publish an event:
      • Sponsor’s Name
      • Sponsor’s Email for Ticket
      • Sponsor’s Logo (with default image)
      • Sponsor’s images (with default image)
    • Expo setup enhancements
      There are several enhancements to the Expo setup. The number of required Expo fields is reduced and simplified to allow an event to be published. The new Expo feature, Suggestions, provides helpful recommendations that prompt hosts through the Expo setup process and informs hosts of optional fields to complete for an optimal Expo experience. Additionally, there are several enhancements to the Preview functionality to improve accuracy on how the Expo floor and booths appear to attendees.
  • Meeting/Zoom Webinar integration features
    • Configure custom livestreaming at the session level
      Custom livestreaming service settings can now be configured for each session in the Sessions tab. Previously, these settings could only be configured within a live session once the event had started.
    • Edit ongoing session polls
      The host, alternative host, co-editors, and speakers (who have been given permission) can now edit and create new polls or quizzes while a session is live/ongoing. The new or updated polls/quizzes will be published and available during the live session.
      Note: Edits made by speakers are still submitted for approval to the host or alternative host before they can be published.
  • Attendee features
  • Hub features
    • Editing permission for hub owners and managers
      Hub owners and hub managers can now edit all events within their hub. Previously, hub owners and hub managers could not edit events within their hub.
  • Payment & Billing features
    • Support for partial refunds for single-session/event series
      Zoom Events now has a partial refund functionality for single-session and event series. Event organizers can now accept attendees’ partial refund requests. The event organizer can partially refund attendees in the following scenarios:
      • Event level: Some occurrences of the entire event series can be cancelled and the amount of those occurrences will be partially refunded.
      • Ticket level: Some tickets of the entire order can be cancelled and refunded.
    • Expanded list of countries for paid events
      The geographic availability where hosts can create paid events has been expanded to additional countries. The country list includes:
      • Belgium
      • Austria
      • Portugal
      • United Arab Emirates (AE)
      • Argentina

Resolved issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue where the host or chat moderator refreshed the Moderation tab and were directed to the Analytics tab instead of their current page.
  • Resolved an issue where the setting for third-party livestreaming configuration for single-session events was missing in Advanced Options.

Release notes for OnZoom

Changes to existing features

  • Deprecate "Allow Participants to Unmute themselves" for OnZoom
    The Allow Participants to Unmute themselves setting will be deprecated and removed in July 2022.

New and enhanced features

  • Attendee features
    • Direct attendees to specific ticket
      When attendees click View Ticket in their event confirmation emails, they will be automatically directed to their specific ticket for that event. Previously, attendees were taken to the general Tickets page.
  • Payment & Billing features
    • Support for partial refunds
      OnZoom now has a partial refund functionality for single-session and event series. Event organizers can now accept attendees’ partial refund requests. The event organizer can partially refund attendees in the following scenarios:
      • Event level: Some occurrences of the entire event series can be cancelled and the amount of those occurrences will be partially refunded.
      • Ticket level: Some tickets of the entire order can be cancelled and refunded.

Resolved issues

  • Minor bug fixes
  • Security enhancements

Release notes for Web

Changes to existing features

  • Free account meeting duration changes
    Starting May 2, 2022, Zoom is changing the meeting duration limit for 1:1 meetings hosted by Basic users on Free and Free (Credit Card Verified) accounts to 40 minutes. This change creates a uniform 40-minute meeting duration limit for all meetings hosted by Basic users on Free and Free (Credit Card Verified) accounts, including group meetings and one-on-one meetings.

Resolved issues

  • Minor bug fixes
  • Resolved an issue for account owners without a Zoom Webinar license receiving an error when viewing a user’s webinar configurations

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