Enabling Webinar Reactions

Webinar Reactions allow presenters to get real-time feedback from attendees and other panelists, without interrupting their presentation or distracting from it. These reactions appear in the bottom right corner of the video or shared content window and fade away within seconds. Before being available for use in your webinars, this must be enabled for use first. 

How to enable Webinar Reactions

Note: If enabled by a user or required to be used by an admin, it is retroactive and thus is enabled for all currently scheduled webinars as well.

Account

To enable or disable Webinar Reactions for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under In Meeting (Basic), click the Webinar Reactions toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable Webinar Reactions for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Group Management.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under In Meeting (Basic), click the Webinar Reactions toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) To prevent all users in the group from changing this setting, click the lock icon  , and then click Lock to confirm the setting.

User

To enable or disable Webinar Reactions for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation panel, click Settings.
3. Click the Meeting tab.
4. Under In Meeting (Basic), click the Webinar Reactions toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.