Unable to access email account associated with Zoom

Last Updated:

Issue

A user no longer has access to their original email account associated with their Zoom account.

There are a number of reasons why you may receive emails from Zoom, such as an email asking to confirm an email change, or an email with a time-sensitive verification code to input in the following situations:

When you don't have access to the email account in these situations, you may not be able to perform actions on your account.

Resolution

Zoom Community

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