Generating Active Host reports

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Account owners and admins can view a list of active meetings, meeting minutes, and users during a specific time range—up to one month. The Active Host report allows you to view the details of any meeting held by a specific user. This report is useful for users who want to document attendance for compliance purposes. The information is essentially the same as the Usage report for member users, but for all meetings on the account.

Active meeting means the meeting was started during the specified time range. Active user means the user has participated in at least one meeting during the specified time range.

This article covers:

Prerequisites for generating Active Host reports

  • Role with Usage Reports permission enabled
  • Host of the meeting
  • Account owner or admin privileges to access Usage Reports for all users
  • Pro, API Partner, Business, or Education plan
  • Zoom desktop client
    • Windows: 5.4.7 or higher
    • macOS: 5.4.7 or higher
    • Linux: 5.4.7 or higher

How to generate Active Host reports

Notes:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Reports.
  3. Click the Usage Reports tab.
  4. Click Active Hosts.
  5. At the top, use the following functionalities to sort the data by meeting:
    • Search by time range: Select a time range (within a month) using the From and To fields, then click Search.
    • Click and use the By Meetings, By Users, and Report Queue tabs to sort data by meetings or users.

By Meetings

The By Meetings tab organizes meetings, from your selected time range, from most to least recent. Once you access this tab, you can view the following information about each meeting:

At the top right of the list of meetings, use the following functionalities:

  • Toggle columns: Select the columns that you want to be displayed or hidden from view.
  • Add tracking field to columns: Tracking fields contain a label or value that is chosen when scheduling. After you create tracking fields, you can select to add tracking fields to columns in your list of meetings.

At the bottom of the list of meetings, use the horizontal scroll bar to view more information about each meeting.

Export reports

You can export and generate active host reports to pull attendance reports. To retrieve more details about active meetings:

  • Below the By Meetings tab, you can use the following functionalities:
    • Export as CSV File: After you click this, all the meetings from the date range that you selected will export in CSV format.
    • Generate details report: After you click this, you will be directed to the Report Queue tab where you can download a CSV file of the report that you generated.
  • Under the Participants Source column, click the number to view a list of internal and external participants. A pop-up window with the list and details of participants will appear. External participants have a Yes response under the Guest column.
    Note: This includes all participants except Waiting Room users.
    • Use the pop-up window to Export the list and details of the participants and choose how to export your data:
      • Export with meeting data: If you want to include the meeting information (such as the Meeting ID, Topic, and so on) in your exported report, select the Export with meeting data check box.
      • Show unique users: Sometimes, users can be duplicated in the list if they exit and reenter a meeting multiple times. To filter a unique name list, select the Show unique users check box.
    • (Optional) Use the pop-up window to Report to Zoom if there are issues with the participants list.

By Users

In the By Users tab, you can search for a specific user and export that user’s attendance details. You can view the following information about the list of users:

  • User Email
  • User Name
  • Type
  • Department
  • Group Meetings
  • Participants
  • Meeting Minutes

At the top of the list of meetings, use the following functionalities:

  • Filter by user: In the search box, enter a user’s email or user name, then click Filter.
  • Export as CSV File: After you click this, all the user information from the date range that you selected will export in CSV format.

Export reports

You can export and generate active user reports to pull attendance reports. To retrieve more details about user attendance:

  • In the By Users tab, under the User Email column, click a user email to see all the meetings that they joined within your selected time range and all meeting data.
    • At the top of the user’s list of meetings, use the following functionalities:
      • Export as CSV File: After you click this, all the user’s meetings from the date range that you selected will export in CSV format.
      • Generate details report: After you click this, you will be directed to the Report Queue tab where you can download a CSV file of the report that you generated.
      • Toggle columns: Select the columns that you want to be displayed or hidden from view.
      • Add tracking field to columns: Tracking fields contain a label or value that is chosen when scheduling. After you create tracking fields, you can select to add tracking fields to columns in your list of meetings.
    • At the bottom of the user’s list of meetings, use the horizontal scroll bar to view more information about each meeting.
  • Under the Participants Source column, click the number to view a list of internal and external participants. A pop-up window with the list and details of participants will appear. External participants have a Yes response under the Guest column.
    Note: This includes all participants except Waiting Room users.
    • Use the pop-up window to Export the list and details of the participants and choose how to export your data:
      • Export with meeting data: If you want to include the meeting information (such as the Meeting ID, Topic, and so on) in your exported report, select the Export with meeting data check box.
      • Show unique users: Sometimes, users can be duplicated in the list of they exit and reenter a meeting multiple times. To filter a unique name list and consolidate user data, select the Show unique users check box.
    • (Optional) Use the pop-up window to Report to Zoom if there are issues with the participants list.

Report Queue

After you click Generate details report in either the By Meetings or By Users tab, Zoom will redirect you to the Report Queue tab where you can Download the report as a CSV file or Delete the generated report.

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