Assigning Zoom United or Zoom One Business plans using Okta provisioning (SCIM API)

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Automatic provisioning of Zoom United or Zoom One Licensing with Okta user management requires additional configuration once User Management with Zoom has been set up.

This article covers

Prerequisites for assigning Zoom United or Zoom One Business plans using Okta provisioning (SCIM API)

  • Zoom United Plan or Zoom One Business Plan
  • Zoom owner or admin privileges
  • Business, Education, or Enterprise account with approved Vanity URL
  • Okta admin privileges
  • Okta User Management with Zoom must be configured
  • User(s) must be assigned to the Zoom app in Okta as Licensed

How to assign Zoom United or Zoom One Business plans using Okta provisioning (SCIM API)

Add custom attributes

  1. In Okta Console left navigation panel, go to Applications.
  2. Click the name of your Zoom app.
  3. Click the Provisioning tab.
  4. Clear the Create Users, Update User Attributes, and Deactivate Users checkboxes.
    Note: This is to ensure that Okta does not attempt to sync while making changes to the Zoom profile.
  5. Click Go to Profile Editor then Add Attribute.
  6. Configure the fields depending on your current plan by referring to the custom attribute reference table below.
  7. Click Save.
  8. Go back to Applications.
  9. Click the name of your Zoom app.
  10. Click the Provisioning tab.
  11. Select the Create Users, Update User Attributes, and Deactivate Users checkboxes.

Custom attribute reference table

If you have Zoom United, please refer to the table below

Field Attributes
Data Type String
Display Name Zoom United Plan
Variable Name zoomUnited
External Name zoomUnited
External Namespace urn:ietf:params:scim:schemas:extension:zoom:1.0:User
Description Zoom United Plan assignment
Enum Define enumerated list of values
Display Name (Attribute Members)

Depends on your current plan 

Refer to the table below once you have confirmed your current plan.   

Value (Attribute Members)

Depends on your current plan 

Refer to the table below once you have confirmed your current plan.   

Attribute Length Leave Blank
Attribute Required Optional
Scope Note: It is recommended to disable the User personal check box so admins can assign this attribute based on Okta groups and only select it if a source attribute has been created as the plan for each user.
Display Name Value
Turn off Zoom United type none
Zoom United Pro-United with US/CA Unlimited 1
Zoom United Pro-United with UK/IR Unlimited 2
Zoom United Pro-United with AU/NZ Unlimited 4
Zoom United Pro-United with Global Select 8
Zoom United Pro-United with Zoom Phone Pro 16
Zoom United Biz-United with US/CA Unlimited 32
Zoom United Biz-United with UK/IR Unlimited 64
Zoom United Biz-United with AU/NZ Unlimited 128
Zoom United Biz-United with Global Select. 256
Zoom United Biz-United with Zoom Phone Pro 512
Zoom United Ent-United with US/CA Unlimited 1024
Zoom United Ent-United with UK/IR Unlimited 2048
Zoom United Ent-United with AU/NZ Unlimited 4096
Zoom United Ent-United with Global Select 8192
Zoom United Ent-United with Zoom Phone Pro 16384
Zoom United Pro-United with JP Unlimited 32768
Zoom United Biz-United with JP Unlimited 65536
Zoom United Ent-United with JP Unlimited 131072

If you have Zoom One Business Plus, please refer to the table below

Field Attributes
Data Type String
Display Name Zoom One Business Plan
Variable Name zoomOneBizPlus
External Name zoomOneBizPlus
External Namespace urn:ietf:params:scim:schemas:extension:zoom:1.0:User
Description Zoom One Business Plan assignment
Enum Define enumerated list of values
Display Name (Attribute Members)

Depends on your current plan 

Refer to the table below once you have confirmed your current plan.   

Value (Attribute Members)

Depends on your current plan 

Refer to the table below once you have confirmed your current plan.   

Attribute Length Leave Blank
Attribute Required Optional
Scope Note: It is recommended to disable the User personal check box so admins can assign this attribute based on Okta groups and only select it if a source attribute has been created as the plan for each user.
Display Name Value
Turn off Zoom United license 0
Zoom One Business Plus with US/CA Unlimited 16
Zoom One Business Plus with UK/IR Unlimited 32
Zoom One Business Plus with AU/NZ Unlimited 64
Zoom One Business Plus with Japan Unlimited 128

Assign plan to groups

Once you have added the customer attribute, you can proceed with assigning this attribute based on Okta groups.
Note: User(s) must be assigned to the Zoom app in Okta as Licensed.

  1. In Okta Console, go to Applications.
  2. Click the name of your Zoom app.
  3. Click the Assignments tab.
  4. Click Assign then Assign to Groups.
  5. In the Assign to Groups window, search for the appropriate group then click Assign.
  6. Select the plan you wish to assign then click Save and Go Back.
  7. Click Done.
  8. (Optional) Sign in to the Zoom web portal and verify that the plan was assigned accordingly under User Management. If you are an account owner or a user with the user activities reports role, you can also check the Admin Activity Logs.

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