Release notes for Zoom Whiteboard

Last Updated:

Updates to web settings controlling Zoom Whiteboard, as well as new and enhanced out-of meeting Zoom Whiteboard features, are tracked here.

For tracking new and enhanced in-meeting Zoom Whiteboard features, refer to the release notes for the desktop clients: Windows | macOS | Linux 

Upcoming Release

Details about upcoming releases will be posted as they become available.


Current Release

March 27, 2023

Note: This release was originally scheduled for March 20, 2023, but was delayed one week due to deployment issues. 

New and enhanced features

  • Administrator features
    • Admins can disable the option for users to upload images to the canvas from the Whiteboard admin settings.
  • User features
    • Zoom Whiteboard data encryption 
      Zoom has implemented the Zoom Customer Managed Key (CMK) to encrypt all whiteboard data on canvas and comments. Encryption is available at the whiteboard level, giving users granular control over individual whiteboards. Zoom Whiteboard joins other items covered by CMK encryption.
    • Support for shape border outline 
      Users can apply different line connector outlines to shapes, as well as adjust the thickness of borders to better suit their needs.

Resolved issues

  • Minor bug fixes

Previous Releases

Note: The information in the past release notes may have been superseded by subsequent release notes. Please review all current release notes carefully.

February 26, 2023

New and enhanced features

  • Administrator features
    • Whiteboard usage analytics for dashboard and reports
      A new Whiteboard analytics dashboard is added to allow admins see the whiteboard usage within their organization. It includes KPIs and leaderboards to display how whiteboards are being used within your organization. This feature is only available to US customers and has the following known issues: 
      • The Last refresh time indicates current time instead of reflecting the date the data was queried.
      • The Number of All Whiteboards per user metric shows the number of users instead of the average number of boards owned per user.
      • The Total Number of Whiteboards Created is showing a cumulative number each month instead of reflecting the whiteboards created each month.
    • Whiteboard personal template management dashboard 
      Whiteboard template admins can now manage, delete, recover, and transfer ownership of personal templates created by end users in their account
  • User features
    • Delete pages and rename whiteboards
      Users with editor access will have the ability to delete pages within a board and rename whiteboards.
    • Personalized Whiteboard sharing message 
      Users sharing a Whiteboard with others can add an optional message to be included in the email sent to recipients, helping to explain why this project was shared with them.
    • Enhancements to Jira Integration 
      Users can make changes to existing stories/tasks from JIRA and sync changes back to JIRA.
    • Lock objects and group of objects in canvas
      Users can lock objects and groups of objects in the canvas to prevent other users with edit access from accidentally modifying the whiteboard content.
    • Additional keyboard shortcuts 
      Additional keyboard shortcuts are available for whiteboard including shortcuts for duplicate, zoom to fit, zoom in/out, and shape resize options.
    • Support for lined grid backgrounds for canvas 
      Users are able to customize their whiteboard canvas by applying lined grid backgrounds.
    • Additional flowchart & UML shapes
      Additional diagramming shapes are available for whiteboard including cube, cross, summing junction, internal storage, actor, note, and package.
    • Toggles for alignment, gap and object size guides 
      Under the View option in the More menu, alignment, spacing, and object size guides can be toggled on and off by users.

Resolved issues

  • Minor bug fixes

January 15, 2023

New and enhanced features

  • Administrator features
    • Export Whiteboard to PDF from the dashboard 
      With the approval of account owners, admins can now export whiteboard PDFs of specific boards from the whiteboard administration page. All pages and comments related to an exported whiteboard will be included in the PDF. An audit log of the whiteboard is also exported.
  • User features
    • Additional colors for objects
      More colors have been added in addition to the existing 8 colors. Users can choose from a color palette or specify a color by entering its hexadecimal code. Colors can be applied to the following objects:
      • Text
      • Shape outline
      • Shape fill
      • Sticky note fill
      • Lines & connectors
    • Support for shape border outline 
      Users are able to apply border outlines to shapes using the existing line connector outlines. 
    • Enhancements to Jira Integration
      Users can filter work items in Jira based on select fields to add Jira issues to a whiteboard.
    • Editing whiteboards in mobile app 
      Users can edit Whiteboards in the Zoom app for Android and iOS by opening a Whiteboard in a web browser. Users can tap the screen to activate tools and edit objects, swipe or pan to navigate within the canvas, double-tap or twirl and tilt to zoom in/out, and more.

Resolved issues

    • Minor bug fixes

December 27, 2022

New and enhanced features

  • Integrate Zoom Whiteboard with Jira
    Users can integrate Zoom Whiteboard with JIRA so that they can add their work tasks from Jira to Whiteboard. Users can Import Jira issues from the More Tools option to assign tasks, add due dates, and track progress. This feature is only available to accounts with Whiteboard Plus.

December 18, 2022

Changes to existing features

  • Version history renamed to Board History
    The Version history panel has been changed to Board History and now includes a summary of edits made by users. The Board History shows a list of current and previous versions including revisions made by users such as edits, updates, deletions, and added pages. Ability to restore previous versions can be performed only by whiteboard owners

New and enhanced features

  • Administrator features
    • Organizational templates
      Account owners can allow admins to approve, reject, publish, unpublish and manage the organizational templates that are submitted by users. Users can share templates with their admins for approval, upon which their Organizational Templates can be used across that organization.
  • User features
    • Slack and Microsoft Teams notification
      Users will now receive notifications in Slack and Microsoft Teams when they are mentioned in a whiteboard comment. Users can reply to those notifications from Slack and Microsoft Teams.
    • Sharper canvas grid at 100% zoom level
      Setting the zoom level to 100% will increase the visibility of the dotted grid background.
    • Add text to a line connector
      Users are able to select a line or line connector and then type to add text. This will bring parity with how Shapes, Text, and Sticky Notes currently work.
    • Canvas object reactions
      Users can react to objects on a canvas by clicking the emoji icon in the context menu.
    • Zoom to fit the whiteboard content
      Users can resize the picture area so they can see an entire canvas on their screen. In addition, multiple pre-set zoom levels are available for users to fit their screens.
    • Whiteboard page actions
      Users can drag to reorder pages in whiteboard from the page panel.
    • Ability to add hyperlinks
      Users have the option to add hyperlinks within text objects in whiteboards.
    • Enhanced More menu for out-of-meeting desktop client experience
      The out-of-meeting Whiteboard experience on the desktop client has added Leave Feedback and Help options to the More menu. These options are already available in the out-of-meeting Whiteboard experience through the web portal.

Resolved issues

  • Minor bug fixes
  • Security enhancements

November 20, 2022

New and enhanced features

  • Administrator features
    • Permission to access Whiteboard content 
      A new permission has been introduced in the Whiteboard section Whiteboard Content within the Owner role settings. Admins with that permission can view and export user’s Whiteboard content within their organization.
    • Retention policy for Whiteboard 
      Retention policy allows account owners and admins define how long unopened whiteboards must be kept before they are deleted automatically. Retention period can be set to 60, 90, 120, 180 or 365 days. By default, this setting is disabled, but can be enabled at account, group or user level. For more information, see Managing retention policy for Zoom Whiteboard.
    • Support for sharing through external authentication
      Account owners and admins can include external authentication as an access method for Zoom Whiteboards. This feature is available to accounts who have configured their users to access Zoom using external authentication. For more information, see Configuring external authentication for K-12 schools.
  • User features
    • Additional keyboard shortcuts 
      Additional keyboard shortcuts are available for Whiteboard including shortcuts to Select tool, Draw, open Shapes, open Lines, use Eraser, comment, duplicate, redo, and find.
    • Find and search function 
      Users can now perform a search and find text within a Whiteboard, including Whiteboard text located within sticky notes, text fields, shapes, and comments. Additionally, users can replace words with the Find, Find all, Replace, and Replace all options.
    • Ability to upload PDF files to Whiteboard 
      Users can upload PDF files from their local machine to a Whiteboard. Users can move the file around a Whiteboard, resize it, connect it to other shapes, and add comments on or around the PDF. Additionally, Users can extract individual PDF pages to annotate on it and download PDF files that have been uploaded to a Whiteboard. This is enabled by default and can be disabled for users and groups by admins.
    • Gap guidelines between objects
      When resizing objects with the same height and/or width, dimension lines will appear to provide equal spacing between objects.
    • Canvas object attribution
      When selecting an object, users can see the creator and last editor of an object on canvas from the Info option in the More menu.
    • Follow along with presenter
      When collaborating on a Whiteboard during a live meeting, participants can request to follow a specific editor or request all others to follow them. When following, your view of the canvas is tied to their view of the canvas.
    • Whiteboard sharing settings
      Users can set default sharing settings to be applied, when a new whiteboard is created.

Resolved issues

  • Minor bug fixes

October 23, 2022

Changes to existing features

  • Change to text formatting options 
    Users can see the text formatting options without clicking the text formatting button when editing text in shapes.
  • Change to line format and function
    Lines will now have similar format and editing behavior with connectors. Users will be able to drag lines, attach them to shapes, and use them as connectors.

New and enhanced features

  • User features
    • Enhancement to expanding the canvas space
      Users have the ability to expand the canvas by dragging objects to the left side or top of the screen.
    • Ability to show, hide, or reopen resolved comments 
      Users have the option to show, hide or reopen comments that have been previously marked as resolved.
    • Bulk whiteboard management 
      Users can delete, restore, lock or unlock, and star or unstar multiple whiteboards at once. Users also have the option to leave multiple whiteboards that were shared with them, rather than leaving each individual whiteboard. This only works on My Whiteboards, Shared with Me, and Trash tab.
    • Kanban feature support 
      Users can add a kanban table that can be used to help them run projects and track progress of their work.
    • Additional shapes 
      Additional shapes are available for Whiteboard including more basic shapes, flowchart symbols, UML symbols, and equations.
    • Text objects and shapes adjustment 
      When font size is set to auto, resizing the text or shape object will scale the font size to fit the available space. If the user explicitly sets the font size, the font size will not change regardless of how large or small the user resizes the object.
    • Real-time updating for text box 
      When users type a text in a text box, the text box width automatically adjusts to fit the text completely.
    • Enhancement to inserting sticky notes, text boxes and lines 
      Users can insert sticky notes, text boxes, and lines easily by dragging objects from the toolbar and dropping to the canvas.
    • Enhanced collaboration cursors
      Users can see other people working on the same Whiteboard when their cursors appear as they move their mouse, even without clicking on the canvas. Up to 10 active cursors can be displayed at a time.
    • Enhancement to table controls 
      Table controls in Whiteboard have been improved to support copy-pasting, keyboard shortcuts, multiple line operation, multiple selection, improved accessibility and navigation of tools, and more.
    • Control points within connector objects 
      When creating connector lines between objects, users can create control points by dragging the control point handles, or remove control points by double clicking the mid points for straight, curved, or elbow connectors to outline the specific path needed in the diagram.
    • New Whiteboard cards 
      The new Card object in the toolbar enables the users to capture and display more detailed information effectively. The new card is rectangular in shape and includes title, description, assignee, due date, and color selection fields. Additionally, each Card can be expanded to reveal the description field and other details, and can be connected to other shapes using connector lines.
    • Duplicate a whiteboard from within the board 
      The Duplicate Board option is also available in the More menu when users click the ellipsis icon.

Resolved issues

  • Minor bug fixes
  • Security enhancements

September 18, 2022

Changes to existing features

  • Change to comment panel and creation process 
    Opening the Comments panel in a Whiteboard will no longer automatically switch cursor clicks to creating comments on the canvas. The Comments panel can remain open while reviewing comments, panning and scrolling around the canvas, and adjusting objects. Comments can be added by first clicking the new Add Comment button in the comment panel or through the right-click menu.

New and enhanced features

  • Administrator features
    • Bulk whiteboard admin management 
      Admins can manage whiteboards in bulk, adding the ability to delete, restore, change owners, and lock or unlock multiple whiteboards at once. They can also filter whiteboards by owners, inactive whiteboards, whiteboards shared externally, and whiteboards created in the specified period.
    • Public template management 
      Admins can manage public templates by viewing and publishing or un-publishing public templates.
  • User features
    • Additional canvas view controls 
      Users have additional controls over their view of an open whiteboard, including the ability to hide the grid and comments as necessary.
    • Control points for connector lines 
      When creating connector lines in a diagram, users can edit control points to anchor the line in that position. This can help the designer guide the connector line along the specific path needed in the diagram. Users can create up to 30 straight line or elbow connector control points to a single connector line.
    • Whiteboard comments support for @ mentions 
      Comments on a whiteboard can include @ mentions of specific users that already have shared access.
    • Crop images on whiteboard 
      When images are uploaded to the canvas, in addition to adjusting the size, users can also crop the image to remove unwanted parts.
    • Export current or all whiteboard pages to PDF 
      Users are able to choose if they want to export the current page or all whiteboard pages to PDF including comments.
    • Create a personal template 
      Users can create their own personal template from the page content and choose a template name, description, and tags. Users need to have a pro license to use this feature.
    • Mind Map support 
      Users can create a mind map which is a visual diagram used to organize thoughts that stem from a central idea.
    • New table controls for whiteboard 
      The new table controls help the users organize, group, sort, and scale contents easily in Whiteboard tables and give them the ability to add, remove, and manipulate columns and rows.

Resolved issues

  • Minor bug fixes
  • Security enhancements

Note: The Localized Whiteboard menus and UI enhancement has been pulled from release due to issues with deployment and will be available in another upcoming release. 

August 21, 2022

New and enhanced features

  • User features 
    • Zoom Whiteboard localization for all supported languages
      The Zoom Whiteboard out-of-meeting menus and UI have been localized when you have your language set to any of the currently supported languages in your Zoom Profile.
    • Object and canvas context menus
      When an object or the Whiteboard canvas is right-clicked, a context menu is provided, containing typical actions based on the context, such as copy, paste, duplicate, add comment, and options to adjust order of layers (bring to front, send to back, etc).
    • Rich-text options for text objects
      Text objects, sticky notes, and shapes can be more finely formatted with additional rich-text options, including bold, italics, underline, font size, bulleted and numbered lists, and more.
    • Enhanced More menu for out-of-meeting desktop client experience
      The out-of-meeting Whiteboard experience on the desktop client has added additional options to the More menu, which are already available in the out-of-meeting Whiteboard experience through the web portal. These options includeVersion History,Leave Feedback,Help, andReport.
    • Change arrow-heads on lines
      When a line is placed on the Whiteboard, the type of line can be edited after being placed from the line context menu. This allows the user to add or remove arrow-heads on either or both ends of the line.
    • Connector line enhancements: Dot endpoint and elbow joints
      Connecting lines between objects have the additional dot option for the endpoints, which already include arrows. Additionally, connector lines are no longer limited to straight and curved lines, as they can also be changed to have a 90° elbow joint.
    • Enhanced collaboration cursors
      Whiteboard users can see the name and cursor location of other users while they co-edit a whiteboard in real time. Users have the option to hide collaborators' cursors to limit distractions.
    • Last editor shown on Dashboard
      The Modified column of the Whiteboard dashboard shows the name and time of the last editor on a particular whiteboard.
    • Zoom Whiteboard enhancement for Slack integration
      When a user requests access to a Whiteboard, the owner of the Whiteboard receives a notification in Slack. The owner can quickly grant access to the Whiteboard from Slack.
    • Zoom Whiteboard enhancements for Teams integration
      When a user requests access to a Whiteboard, the owner of the Whiteboard receives a notification in Teams. The owner can quickly grant access to the Whiteboard from within Teams. Additionally, users can easily access their Whiteboards in the Zoom extension and share a Whiteboard. They can also create a new Whiteboard and share it from within Teams.

Resolved issues

  • Minor bug fixes

July 17, 2022

New and enhanced features

  • Administrator features
    • Whiteboard Management enhancement for trashed Whiteboards
      Admins can move their users’ Whiteboard in and out of the trash, as well as permanently delete a Whiteboard from the trash.
    • Pre-set in-meeting Whiteboard access
      Users can adjust the default behavior of who can begin sharing a Whiteboard in a meeting (host only or all participants), as well as who can interrupt a participant's Whiteboard (host only or all participants). This option is available at the account, group, and user levels, and can be locked at the account or group level. This can also be configured during a live meeting.
    • Change owner of Zoom Whiteboards
      Account admins can manually change the owner of a Zoom Whiteboard through Whiteboard Management. This requires Edit access for the Zoom Whiteboard Management role.
  • User features
    • Enhanced copy-pasting
      When copying and pasting an object from your system clipboard, the object will be pasted onto the Zoom Whiteboard at the current cursor location.
    • Additional shapes and enhanced shape creation
      Additional shapes are available for Whiteboard, including pentagons, hexagons, octagons, hearts, arrows, clouds, and stars. Additionally, after a shape is selected from the toolbar, clicking on the canvas will post the default size for that shape, while clicking-and-dragging allows you to create that shape with a custom size.
    • Change connector lines between objects
      When objects are placed on the Whiteboard and a connecting line or arrow is created, the type of line can be edited after being placed from the connector context menu, as well as the ability to add or remove an arrow to either end of the connecting line.
    • Enhanced Whiteboard link previews for the Teams and Slack integration
      The Zoom app in Slack and Microsoft Teams now provides a preview of the Whiteboard when shared as a link. A notification is also sent to users in Slack or Teams when a whiteboard is shared with them in Zoom.

Resolved issues

  • Minor bug fixes

June 19, 2022

New and enhanced features

  • User features
    • Add additional shapes for Zoom Whiteboard 
      Additional shapes can be created to facilitate flow charts, data flow diagrams, and organization charts. These shapes can be added and edited in the out-of-meeting Whiteboard experience.
    • Whiteboard Templates 
      Templates can be used to create a whiteboard and or inserted on existing whiteboards while out of meeting. Whiteboards with templates can be viewed in-meeting. This feature will not be immediately available, as it is dependent on a backend server update scheduled for June 29.

April 17, 2022

  • Introducing: Zoom Whiteboard 
    We’ve redesigned our virtual whiteboarding experience to bring you the all-new Zoom Whiteboard, a cross-platform visual collaboration solution that’s built right into Zoom Meetings, the Zoom desktop client, and the Zoom web portal. With Zoom Whiteboard, you can brainstorm and collaborate on a persistent, expandable, digital canvas. In-person and remote teams can ideate from Zoom-enabled devices, providing you and your team with the intuitive features you need to collaborate.

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