Release notes for Workspace Reservation

Last Updated:

Notes:

Upcoming Releases

Details about upcoming releases will be posted as they become available.

February 25, 2023

New and enhanced features

  • Admin features
    • UX Enhancements to differentiate Office 365 calendar integrations
      There are several enhancements in the Zoom web portal to clearly differentiate between Office 365 integration types in the Workspace Reservation calendar service configuration. When account owners and admins select either the Microsoft Graph API integration or Microsoft Exchange Web Services (EWS) integration for their calendar service, the account permissions for each integration are outlined.
  • User features
    • Add/invite other users to room reservation
      When creating a room reservation, users can invite other participants. Users can also invite other participants to a room reservation after the reservation has been created. The reservation will show on the invitees’ upcoming reservations. Previously, users had to forward room reservation invitations to other participants.
      Note: This feature applies to both Workspace Reservation-only room reservations and Zoom Room reservations.

Resolved issues

  • Minor bug fixes

Current Release

January 7, 2023

View the daily release page for links to related support articles.

Changes to existing features

  • Update email template for Workspace Reservation
    Workspace Reservation emails will follow Zoom’s new standard email template.

New and enhanced features

  • User features
    • Workspace Check In reminder emails
      A reminder email is sent to users at the time of their reservation, reminding them to check in. Users will receive these reminders to check in to their workspace to prevent it from being released.

Resolved issues

  • Minor bug fixes
  • Security enhancements

Previous Releases

December 17, 2022

View the daily release page for links to related support articles.

New and enhanced features

  • Admin features
    • Control desk and room reservations for users
      Account owners and admins can control how far in advance users can reserve desks and rooms. They can also configure and set the number of desks that a user can book concurrently.
    • Edit workspaces through CSV import
      Account owners and admins can edit existing workspaces on their Zoom account when importing a CSV file of workspaces in the web portal. If the account owner or admin import a CSV file containing a workspace that already exists on the account, any edits or changes from the CSV file are applied to the workspace.
  • User features
    • Suggest dates to come into office
      Workspace Reservation will suggest a date and time for users to come into the office based on a user’s schedule and their frequent collaborators. Users will also receive a seat recommendation, based on colleagues the user frequently interacts with.
    • Add existing Zoom meeting to room reservation
      When booking a room, users can retrieve and add an existing Zoom meeting that they are the host of to their room reservation.
    • Delegate workspace reservation
      Users can assign the ability to create workspace reservations on their behalf to other users in their account.
  • Scheduling Display features
    • Display QR code when booking rooms on Scheduling Display
      Account owners and admins can require authentication for reservation on a scheduling display, providing the ability to restrict room reservations to certain users. When required authentication is enabled, a QR code is displayed to the user (performing the reservation) to scan and authenticate themselves before completing a booking of a room on a scheduling display. By authenticating, the reservation will also be added to the user’s upcoming reservations and calendar.
  • Developer features
    • Workspace APIs
      New Workspace Reservation APIs are available for developers in the [Zoom Developer Program]. With these APIs, developers can create, delete, and update workspaces. The following APIs are available:
      • Add a Workspace: Add a workspace to a Zoom account.
      • Delete a Workspace: Delete a workspace from a Zoom account.
      • Update a Workspace Profile: Update basic information on a specific workspace in a Zoom account.

Resolved issues

  • Minor bug fixes

November 19, 2022

View the daily release page for links to related support articles.

New and enhanced features

  • Admin features
    • Grant admin access at the location level to manage workspaces
      At each location hierarchy level, account owners and admins can grant admin permissions. Added admins will only have access to that specific location in the hierarchy and below. This allows account owners and admins to limit admin access to specific locations to manage workspace reservations, without necessarily authorizing access to the full account.
    • Enhancements to import workspaces through CSV
      There are several enhancements to improve importing workspaces through CSV upload. In the CSV file used for importing and creating a workspace, account owners and admins can specify room capacity and the display name for a room.
      Note: The display name will default to showing on the scheduling display.
  • User features
    • Enhancements to Workspace Reservation on the Zoom mobile app
      There are several features and enhancements added to the Workspace Reservation experience on the Zoom mobile app. Users can now receive desk suggestions, view workspace photos, see the capacity of rooms, and filter desks.

Resolved issues

  • Minor bug fixes

October 22, 2022

Resolved issues

  • Minor bug fixes
  • Security enhancements

Note: The Workspace APIs feature was pulled from the release due to issues with deployment, and will be available in another upcoming release.

September 28, 2022

New and enhanced features

  • User features
    • Support for Workspace Reservation on the Zoom mobile app
      Workspace Reservation’s mobile app integration allows users to reserve workspaces from their mobile device and the Zoom mobile app. Workspace Reservation includes the following features for users on mobile devices:
      • Reserve workspaces before coming into the office
      • Find available seats/rooms based on the specific time period users want to reserve
      • Select the location the users will visit to display the relevant floor map. Once a map is opened, it will save as a default location, and users will always have the option to switch to another floor/default location.
      • Click a reservation to view its location on the floor map and view where others are sitting.

Resolved issues

  • Minor bug fixes

September 17, 2022

New and enhanced features

  • General features
    • Workspace email confirmation and reminders
      Admins and users can enable or disable workspace email and reminder notifications. When enabled, users can receive emails:
      • When a new reservation is created
      • When a user has an upcoming reservation within 24 hours
      • When an existing reservation is canceled
      • When an existing reservation is updated (location/date/time)
    • Enhancements to desk recommendation
      There are several enhancements to improve the experience of desk recommendations for users. Users can select a timeframe and select if they want to use the available desk recommendations.
  • Admin features
    • Import a CSV file of workspaces
      Account owners and admins can now upload workspaces in batches by importing a CSV file (up to 1,000 in one file). Previously, account owners and admins had to individually create workspaces; admins now have either option.
    • Include photos of workspaces
      Account owners and admins can upload a photo of a workspace and include it with the workspace information for users to view.
    • Add workspace capacity
      Account owners and admins can add or edit a workspace’s capacity on the Zoom web portal. This will be visible to users to see and filter when looking for a workspace to reserve.
    • Show reserved user’s name and department when clicking on a workspace
      Account owners and admins can allow users to see the reserved user’s name and department when users click a reserved workspace. The user’s name will also appear when you hover over the workspace.
    • Search for workspaces
      Account owners and admins can search for workspaces by workspace name in the Workspace Management section of the Zoom web portal.
    • Export workspace information
      Account owners and admins can export and download a file with information of all the workspaces on their Workspace Reservation account.
    • Enhancements to the Dashboard User & Workspace report
      There are several enhancements to improve the usefulness and clarity of Workspace Reservation reports from the Zoom Dashboard. The User & Workspace report now includes columns for Workspace Name, Check In/Check Out Time (of a reservation), and User Department; the Usage column has been removed from this report. Additionally, the Workspace Daily report now includes columns for Workspace Type (Room/Desk) and includes room data; this report can now be downloaded from Workspace Reservation Rate.
    • Ability to move a workspace within the location hierarchy
      Account owners and admins can transfer a workspace to a different floor on the location hierarchy in Workspace Reservation by assigning it to a different location. Previously, workspaces had to be deleted and recreated on a different floor.
  • User features
    • Display when frequent collaborators are in the office
      When selecting a date for a workspace reservation, users can view when colleagues, who they frequently collaborate with, are in the office. Users can add their frequent collaborators to a list. Additionally, when users select a date, a list of their starred contacts who will be in the office will appear. This helps users choose when to come into the office, based on the schedules of their colleagues.
    • View and filter workspace capacity
      When booking a workspace, users can view the capacity of that workspace. Users can also filter workspaces by capacity and the number of seats available.
    • View a user’s name on a floor map
      When a user hovers their mouse over a reserved desk, they can view the contact card of the user who reserved that desk. When a user clicks the workspace, they will see the user’s name and department. This feature must be enabled by the account admin.
  • Developer features
    • Workspace APIs
      New Workspace Reservation APIs are available for developers in the [Zoom Developer Program]. With these APIs, developers can use these to check in and out of reservations. The following API is available:
      • Check in/Check out API: Set up check in/check out for reservations

Resolved issues

  • Minor bug fixes
  • Resolved an issue where reservations with no check-ins for reservation-only rooms and desks were not released if the setting was enabled.

July 28, 2022

New and enhanced features

  • Workspace Reservation General Availability
    Workspace Reservation allows users to reserve workspaces in the office. Users can easily reserve available desks or meeting spaces at the office, or on the Virtual Receptionist Kiosk, Zoom Rooms for Touch devices, or the Zoom web portal. Workspace Reservation provides QR code check-in to desks with or without Zoom-enabled devices, interactive maps, and desk occupancy status. Admins and account owners can set up the workspaces, upload a floor map, and have a live view of available and reserved spaces displayed for wayfinding on a Kiosk and/or through Digital Signage.

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