Using Zoom Events private group chats

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Any Zoom Events attendee, host, or special-role user in the event can create a private group chat. You can create private group chats—ideal for gathering multiple attendants in the event to chat in a more focused setting—from anywhere in the event (lobby, session, expo), and at any time.

For any private group chat that you start, you will have administrative privileges to change the group name, change the chat image, add attendants to and remove them from the private group chat, and delete messages sent in the private group chat.

Speakers and sponsors can upload files to a chat.

Note: Public chat groups cannot be created.

This article covers:

Prerequisites for using private lobby chat

How to start a private group chat from the event lobby

  1. Join an event lobby.
  2. In the event lobby's chat panel's navigation window, click the new chat button icon .
  3. Click Start a group chat.
  4. At the top of the chat window, click the pencil icon to edit the name of the private group chat.
  5. Add event attendants to the private group chat by one of two ways:
    • Use the Who do you want to chat with? search bar:
      1. In the search bar, type in the name of the attendant you want to add to the private group chat.
      2. In the search-results list, click the attendant's name to add them.
      3. (Optional) Repeat to add more attendants.
    • Scroll the contact list:
      1. Scroll through your contact list to find the attendant you want to add.
      2. Click the attendant's name to add them.
      3. (Optional) Repeat to add more attendants.

How to start a private group chat from a private 1:1 chat

  1. Join an event lobby.
  2. Go to your 1:1 chat with a user you are already connected with.
  3. In the top-right corner of your 1:1 chat box, click the vertical ellipses icon .
  4. Click Start a group chat.
  5. Add event attendants to the private group chat by one of two ways:
    • Use the Who do you want to chat with? search bar:
      1. In the search bar, type in the name of the attendant you want to add to the private group chat.
      2. In the search-results list, click the attendant's name to add them.
      3. (Optional) Repeat to add more attendants.
    • Scroll the contact list:
      1. Scroll through your contact list to find the attendant you want to add.
      2. Click the attendant's name to add them.
      3. (Optional) Repeat to add more attendants.

How to remove attendants from a private group chat

  1. Go to the group chat from where one or more attendants needs to be removed.
    Note: You can only remove users from the private group chats that you created.
  2. In the top-right corner of your private group chat window, click the vertical ellipses icon .
  3. Click Edit group.
  4. Remove attendants previously added to the private group chat by one of two ways:
    • Use the Who do you want to chat with? search bar:
      1. In the search bar, type in the name of the attendant you want to remove from the private group chat.
      2. In the search-results list, click the attendant's name to select them.
      3. (Optional) Repeat to select more attendants.
    • Scroll the contact list:
      1. Scroll through your contact list to find the attendant you want to remove.
      2. Click the attendant's name to select them.
      3. (Optional) Repeat to select more attendants.
  5. Click Save changes.

How to delete your messages from a private group chat

Note: The creator of the private group chat will be able to delete any message that is sent.

  1. Go to the group chat from where you want to delete one or more of your messages.
    Note: You can only delete messages from the private group chats that you created.
  2. To the right of your message you want to delete, click the ellipses icon .
  3. Click Delete message.
  4. (Optional) Repeat to delete another message.

How to report a user in a private group chat

  1. Go to the group chat from where one or more attendants needs to be reported.
  2. To the right of the user you want to report, click the ellipses icon .
  3. Click Report user.
  4. (Optional) Repeat to report another user.

How to leave a private group chat

  1. Go to the group chat that you want to leave.
  2. To the right of the private group chat's name, click the ellipses icon .
  3. Click Leave group.

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