What is Zoom Node

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Zoom Node is a unified hybrid platform designed to consolidate present and future Zoom on-prem and hybrid solutions. While Zoom Node is deployed and installed within an organization’s premises, module/service deployment and management are controlled from the Zoom Cloud, effectively extending Zoom Cloud functionalities to customer data centers. It is being launched in conjunction with the Zoom Phone Local Survivability (ZPLS).

What is Zoom Node 

Zoom Node is a secure unified platform for cloud hybrid services allowing for rapid deployment and hosting of Zoom workloads (Modules) with the following features:

  • Cloud-driven deployment, management, reporting, and troubleshooting framework designed to improve workload management, support, and troubleshooting efficiency.
  • Modular design allows organizations to deploy only the services they need, as well as scale services as quickly as needed.
  • An extensible environment allowing for expedited development and deployment of current and future Zoom on-prem and hybrid services
  • Centralized automated reporting, logging, troubleshooting, and software update framework.
  • Unified hybrid cloud platform to operate Zoom Hybrid workloads/service modules such as Phone Hybrid service, as well as other services such as meeting and/or chat service (planned for future release).

Note: Only the Zoom Phone Local Survivability service module is currently available for Zoom Node.

What are Zoom Node modules

Service modules are the service-specific software that run on the Zoom Node platform, allowing hybrid services like the Zoom Phone Survivability module to function. Each Zoom Node endpoint is capable of supporting up to four service modules. 

Zoom administrators assign services to nodes through the Zoom Node dashboard on the web portal. After selecting the service for a node, the Zoom Node Platform pushes the chosen service module configuration from Zoom’s cloud to the device and installs it automatically. Once installation is complete, the Node endpoint is ready for use with its designated hybrid service. 

What makes Zoom Node different from Zoom on-prem services

Currently, Zoom’s on-prem services (Meeting Connector, Virtual Room Connector, and Recording Connector) have unique installation, management, and analytic interfaces that have to be managed at the virtual machine level (via web console). Additionally, each service requires or has 

  • Different deployment requirements and procedures.
  • Separate upgrade and maintenance frameworks and methodologies.
  • Different troubleshooting methods, as well as tools and logging abilities.
  • Leverages current and future features and enhancements that are available for Zoom Cloud services.
  • Fully managed from the Zoom Cloud web portal.

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