Deploying a Zoom Node management server

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With a Zoom Node server, deploying and managing hybrid services can all be done from within the Zoom web portal. Unlike previous on-prem solutions, Zoom Node allows admins to deploy a server to handle multiple services. 

This article covers:

Prerequisites for deploying a Zoom Node server

  • Business, Education, or Enterprise account
  • Zoom Node subscription
  • Account owner or admin privilege
  • VMware ESXI hypervisor
  • VM meets system requirements for Zoom Node

How to prepare for Zoom Node and module deployment

Before deploying a Zoom Node management server and modules, ensure that the virtual machine can be deployed with based on the system requirements for the desired modules below:

How to download the Zoom Node server

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Node Management then click Modules.
  3. Click the drop-down button , and click the desired module type.
  4. Click the Nodes tab.
  5. Click Add Nodes.
  6. Click Download to download the Node OVA file. 
  7. (Optional) Set the time for the Code Expiration in minutes. 
  8. Click Generate Code.
  9. Click Copy, to copy the registration code, and save it for use later.

Note: If the configuration of the Zoom Node server takes longer than the expiration time, then click Generate Code to create a new registration code.

How to deploy the VM in ESXI

  1. Within the ESXI vCenter interface, select Create/Register VM.
  2. Click Deploy a virtual machine from an OVF or OVA file.
  3. Click Next.
  4. Enter the name of the virtual machine, then click the blue pane, and select the Zoom Node OVA file. 
  5. Select the datastore that Zom Node will be deployed to, and click Next.
  6. In the Deployment options window, select the network mappings (VLAN), disk provisioning (thin or thick provisioning, and other configuration options.
  7. Click Next.
  8. Review the deployment sections, and click Finish to deploy the VM.

How to configure the Zoom Node VM

Creating a password for the setup user

Note: While the account used for configuration named zoom-setup, is not required for the initial configuration, it is necessary for logging in during future use of the TUI (Text user interface) console. 

  1. Start up the Zoom Node VM in vCenter.
  2. In the Zoom Node VM, create a new password for the zoom-setup user, and save the password for future use in the TUI console. Once the password has been set, you will be prompted to modify the hostname for the server.
    Note: Currently exclamation marks (!) and hyphens (-) are not supported for the password.
  3. Type Yes and press the Enter key.
  4. Enter the desired hostname and domain and press the Enter key.

Configuring the network interfaces

  1. In the main menu, press 1 to open the network configuration.
    The following menu will be displayed.
  2. Save the value for Current interfaces detected are, as that will be used for the IP address configuration.
    Note: If using DHCP for the subnet that the Node management server is deployed on, Zoom Node will automatically acquire an address. This address will be listed directly below the network interface name, as well as the Gateway and DNS addresses.
  3. Press 1 to add the Primary IP address.
  4. Press the Enter key (or manually type the name of the network interface), to choose the network interface for configuration. 
  5. Enter the IP address and subnet mask using CDIR notation without spacing (ex.
    Note: For more information on using CIDR notation, please refer to this table
  6. Press Enter to accept the new address.
  7. When prompted for confirmation, type Yes and press the enter key.
  8. The new IP addresses will be listed with the rest of the network information.
  9. (Optional) Press 3 to update the DNS and gateway information.
    Note: This step is only optional if utilizing DHCP for the subnet the server is deployed on.
  10. Enter the DNS and gateway information for the network interface.
  11. Press Enter to confirm the new changes.
  12. Press 4 to activate the network configuration.

Removing addresses set via DHCP

While this is not necessary for configuration, it is recommended to remove any addresses that were automatically assigned if DHCP was utilized and utilize static addresses only. 

  1. Under the network interface configuration menu, press 2.
  2. Press the Enter key to modify the suggested interface, or type the name of the desired network interface and press Enter to modify it.
  3. Type the IP address (in CDIR format), and press Enter.
  4. Type YES to confirm you want to remove the address.

How to verify Node network connectivity 

Once the network interfaces have been configured for the Zoom Node instance, network connectivity for the Node server should be tested to ensure proper function.

  1. In your browser, navigate to the Zoom node web console at https://[IPaddress]:8443, with the IP address being the address configured in the previous steps
    Note: If you receive a security warning, accept the warning and continue to the site. 
  2. Log in with the password created during the initial setup.
  3. In the Node Web Console, click Diagnostics.
  4. On the Connectivity tab, verify all connections are listed as Connected

How to register a Zoom Node server

Once connectivity to the Zoom Cloud has been established and verified, the Zoom Node server is ready to be registered within the Zoom web portal.

  1. In the navigation panel click Node Agent.
  2. Enter the registration code saved in the previous steps, and click Register.
    Note: If the code generated has expired, generate a new code in the web portal
    Once the agents have installed and registered, there will be a message that the installation was successful.
  3. Return to the Zoom web portal, and under the Nodes tab, click Unconfirmed Nodes.
  4. The newly added server will be listed under Unconfirmed Nodes.
  5. Click Confirm, to authorize and complete the server registration.
  6. In the next window enter the following information:
    • Description: Description of the Node.
    • Location: The location of the server, which should be listed in a way to easily filter in the Nodes tab.
  7. Click Confirm.
  8. Click the Confirmed Nodes tab to view the registered server.
  9. Click the name of the server to view the server’s properties.
    After 1-2 minutes, refresh the page to verify both the node and monitor agent are running.
    The Zoom Node server is now ready to deploy services and modules.

How to disable Zoom Node

If your organization decides to disable Zoom Node, any related settings for the Meeting Connector, the Zoom Hybrid Meeting Service, or Zoom Phone Local Survivability will need to be disabled at the account level, as well as any groups or users it was enabled for. Once the service(s) has been disabled, the VMs can be decommissioned, and removed from the Zoom Web Portal.

To remove the VMs from the Zoom Web Portal:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Node Management then click Modules.
  3. Click the drop-down button , and click the desired module type.
  4. Click Nodes, then click Confirmed Nodes.
  5. Next to the desired Node, click Delete.
  6. Verify the correct Node has been selected.
  7. (Optional) Enable Delete node immediately, if you want the Node VM to be dissociated from your account.
    Note: If this option is not enabled, then the Node will be deleted once the VM has gone into an idle state.
  8. Click Delete.
    The Node server and associated modules will now be dissociated from your account.

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